Reseñas (1.465)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
6 de enero de 2021

I use this app for my dessert shop and have been working closely with Pamela and Ismail to fix a couple of issues related to my store's theme, as well as make some small changes to better fit my needs. The customer support has been AMAZING. Responses have been quick, detailed, and issues were fixed promptly and effectively. I would definitely recommend this app as the customer support is impeccable.

Edible Piñatas
Canadá
Casi 2 años usando la aplicación
Zapiet respondió 7 de enero de 2021

Thanks so much for your lovely review and recommendation!

It has been a pleasure working with you to get your store up and running again and we are glad you are happy with our service.

Wishing you and your business all the very best this year!

Pamela

Fecha de modificación: 22 de septiembre de 2022

Jessica helped us to solve an issue with our website and even went as far as letting us know what the issue was when it was not an issue with Zapiet, but rather with Shopify. She was incredibly kind and quick to get back to us.

STUDIO FOLIAGE
Canadá
Casi 2 años usando la aplicación
Zapiet respondió 2 de noviembre de 2020

Hi Alex,

It was my pleasure!

Thank you for your kind words and for using our Store Pickup + Delivery app.

If you have any other question, please do let us know.

Cheers,
Jessica

1 de septiembre de 2015

I worked with Andy and he was an amazing helping hand getting my store running correctly... i wish more apps had help like him..

Simply Caketastic
Estados Unidos
Casi 2 años usando la aplicación
27 de abril de 2022

I truly love this app and the whole support team - I've watched them develop into such an amazing app for a while now and I highly recommend their service. It is so easy to use and any questions I have are always cleared up in the most professional, fastest, and easiest way!

La Fleur Royale
Bélgica
Casi 2 años usando la aplicación
Zapiet respondió 28 de abril de 2022

Thank you for the awesome review! We do try our best to help and resolve issues quickly while providing as much information as possible.

Stephane

30 de marzo de 2022

Very good app, lots of setting options. Regarding the support is excellent we can not do better Jessica, Chloé and Clémentine very good job!

Marbled Beef
Francia
Casi 2 años usando la aplicación
Zapiet respondió 8 de abril de 2022

Hi there,

Thank you so much for your kind words! It was a pleasure working with you, if there is anything else we can help you with please do not hesitate to reach out :)

Hope you have a wonderful day!

Clemency

4 de noviembre de 2021

Took me a while to figure out some aspects but it's a great app. Customer service was **really fantastic** - so helpful & proactive. Highly recommended.

Loch Leven's Larder
Reino Unido
Casi 2 años usando la aplicación
Zapiet respondió 4 de noviembre de 2021

Hello there,

Thank you so much for this lovely comment ! I was happy to discuss with you on our live chat, and to make sure that your configuration was matching your needs.

Don't hesitate to come chat with us again, if ever you need.

Sandy

8 de febrero de 2023

We cannot thank Jessica enough for her continued tech support and patience as we navigate our growing business! We never imagined the level of customizations this app afforded us, and Jessica guided us through all of the many offerings to help us achieve our business goals. Thank you Jessica!!!

County Line Florals
Estados Unidos
Casi 2 años usando la aplicación
Zapiet respondió 10 de febrero de 2023

Hi Ryan,

Thank you so much for your kind words and wonderful review.

It was a pleasure helping you today with the preparation and cut-off times feature of our Zapiet - Pickup + Delivery app.

Any other questions or assistance, please do not hesitate to reach out.

Cheers,
Jessica

2 de octubre de 2017

Fantastic app and more importantly - really quick support. Sam made the amendments for me and actually gave himself more work by making minor suggestions to help improve the flow of the checkout.

Thank you so much

Bespoke Blooms By Maybury
Reino Unido
Casi 2 años usando la aplicación
26 de junio de 2015

Great App and support. We were able to change the text throughout the plugin to suit our copy tone of voice, customise email templates and the rest of the process was straight forward to setup. Andy was on hand to help with our themes Ajax cart implementation.

Scp2014
Reino Unido
Casi 2 años usando la aplicación
12 de octubre de 2020

After having various issues with a different app providing a delivery/store pickup Shopify integration, I lucked up on finding Zapiet's app! It works very well for our store's needs. Although there was a lot of initial configuration to get the settings right, this developer provided wonderfully detailed instructions for every step of the process. I greatly appreciated this since I could never get the other app to work properly due to settings issues. I ran into only one performance problem with this app due to a misconfigured setting. When I reached out to customer service, Flora and also Jayne quickly looked into the issue and let me know what I needed to fix to resolve my problem. I cannot stress enough how great the customer service is and that means everything to a business like mine that thrives on the success of store pickup and delivery transactions. Thanks so much for your help Zapiet!

Vesper Wine
Estados Unidos
Casi 2 años usando la aplicación
Zapiet respondió 14 de octubre de 2020

Hi James,

Thank you for the lovely review!

I'm happy we could help you out and that you are enjoying using our app.

Please know we are always here should you need anything else.

Have a great day!

Flora