Zapiet ‑ Recogida + Entrega

Zapiet ‑ Recogida + Entrega

Reseñas (1.651)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
25 de junio de 2021

Just a few moments ago, we launched the Zapiet app, in combination with the ShipDay (a home delivery mapping app that has been integrated with Zapiet. I cannot tell you yet what the results will be, but I can tell you 2 things: (1) the delivery scheduling functionality of the Zapiet app matches what our customers have been requesting for a long time; and (2) the Zapiet customer support team that helped with the integration is EXCELLENT!!!! We worked with Bogi Szabo and Marija Belina. They supported us with 3 separate calls. They were consistently professional, friendly, and knowledgeable. There technical knowledge of the app was far superior to that of other app developers I have worked with. I give them our highest marks!! Thanks Bogi and Marija!!!

Jepsen Produce
Estados Unidos
Más de 2 años usando la aplicación
Zapiet respondió 25 de junio de 2021

Hi there!

Wow, what an amazing review—thank you so much for your kind words! We're over the moon and this has really made our day.

Bogi and I really enjoyed helping you set up our app and the integration, and are really happy to help should you need anything else.

We wish you all the best with delivering healthy and fresh goodies to your customers!

Have a lovely day,

Marija

15 de agosto de 2021

This app is the only delivery app that has everything I need. some of my products can't be shipped through the mail, and must be hand delivered or picked up. also my food product is made for a date in mind and has to have prep time. So I need multiple options
This app does it all and more.
support is always fantastic and quick considering I am on the other side of the world to the support team. They also check over my setup and offer suggestions to make things work better.
Worth the money in managing my orders better, and it helps my business grow.

Regnier Cakes
Australia
Más de 2 años usando la aplicación
Zapiet respondió 16 de agosto de 2021

Hi there,

We're really glad our app meets your every need! Thanks so much for your kind words.

It was my pleasure helping you to make sure our app does all it can to help your business thrive.

Should you need anything else, we're here for you.

Have a great day,

Marija

10 de octubre de 2022

Support received was super professional, friendly and thorough. Chloé swiftly fixed the issue we were having and offered further support on styling our delivery widget to fit our overall theme colours. Great support team! 10/10!!

The Sausage Man Berlin
Alemania
Más de 2 años usando la aplicación
Zapiet respondió 11 de octubre de 2022

Hi Simon,

Thank you so much for the awesome review!

I'm really glad our app does everything you need it to do and that you continue to use it. It was my absolute pleasure assisting you today!

I'm here should you ever need anything else.

Have a great evening,

Chloé

3 de diciembre de 2020

Just installed the app but the setup was pretty easy and the support was great. (I had lots of questions.) So far, it's working as advertised. App handles both delivery and pickup with the same level of attention. Other apps I looked at had much more functionality for delivery, but pickup is just as important for us.

Baking Institute Retail
Estados Unidos
Más de 2 años usando la aplicación
2 de marzo de 2023

The product and support is top notch! Without this app my store would not be so modern and future proof.

Batida
Polonia
Más de 2 años usando la aplicación
Zapiet respondió 22 de marzo de 2023

Hi Caroline,

Thank you so much for your review and kind words

It was my pleasure helping you today with the update and making sure that your website is working as it should so your customer's can place their pickup & local delivery orders.

If you have any other questions, please do not hesitate to reach out.

Thanks again,
Jessica

24 de junio de 2021

Great app - easy to use. Very helpful support staff - super responsive! Would recommend to all businesses

Fire and Brimstone Barbeque
Australia
Más de 2 años usando la aplicación
7 de septiembre de 2020

Jayne Forde from customer support was amazing. She responded right away to our app issues and continued to follow up until the problems were resolved.

Mary's Mountain Cookies, Cheyenne, WY
Estados Unidos
Más de 2 años usando la aplicación
Zapiet respondió 9 de septiembre de 2020

Hey folks,

Thanks a million for leaving a positive review.

Jayne was delighted to hear that she provided you with a great support experience, our whole team is really passionate about helping our customers and this has really been highlighted in our recent reviews.

If there is anything we can assist you with going forward, please do not hesitate to get in touch.

Have a great day.

Kind regards,

Ronan

14 de agosto de 2019

Great app and made the move from WIX to Shopify worth it! Support team was very responsive and proposed a good solution to the feature I wanted added. Highly recommend this app & Team.

Fit-Lato
Australia
Más de 2 años usando la aplicación
7 de febrero de 2020

It took a lot of back and forth to get it right but the support team were great and really easy to work with!

Tender Loving Empire
Estados Unidos
Más de 2 años usando la aplicación
13 de octubre de 2022

J'utilise cette application pour gérer du retrait de commande dans plusieurs lieux et de la prise de rdv pour ces retraits. L'application est top et le service client aussi ! Un support en français disponible si l'on veut, Sandy a passé plus deux 2h avec moi pour configurer tout ce que j'avais besoin ! Le top !

La Cueillette du Colibri
Francia
Más de 2 años usando la aplicación
Zapiet respondió 13 de octubre de 2022

Bonjour Clementine,

Je suis ravie d'avoir pu configurer différents paramètres de votre boutique pour répondre à vos besoins. De savoir que notre application peut aider votre entreprise me remplit de joie!

Au plaisir,

Sandy