Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
Fecha de modificación: 24 de octubre de 2016

This app is AWESOME, and frankly, we wouldn't have a shop site, if it wasn't for this app. We have 75 locations across Canada, so this app was essential for local pickups at our stores. It has been recently re-designed and looks and works so well.

All that said, the best part about this app is the support and service, which has been outstanding.

Thanks so much!

Bioped Footcare
Canadá
Alrededor de 1 año usando la aplicación
24 de septiembre de 2021

We use Zapiet to help our stores with delivery. Zapiet gives us lots of customizable option to set our store just the way we want it. and when we had issues, their support team were great in helping us troubleshoot.

Freshideasstarthere
Canadá
Alrededor de 1 año usando la aplicación
Zapiet respondió 4 de octubre de 2021

Hi,

Happy to hear you're appreciating the customisable options in Store Pickup + Delivery! Always happy to help support you.

Best wishes,

Bogi

4 de octubre de 2021

The settings on the app are quite confusing for a non-tech person but the online support is very good - thanks so much

Hand Made Food: Blackheath and online
Reino Unido
Alrededor de 1 año usando la aplicación
Zapiet respondió 6 de octubre de 2021

Hi there,

Happy to help a non-tech person to get the right configuration anytime.
You know where we are if you need us again!

Thanks

Jayne

Fecha de modificación: 28 de septiembre de 2020

We are a small grocery convenience store. We use Zapiet to schedule local e-bike delivery and curbside pickup for orders placed through our website. I tried a couple other apps before Zapiet and found Zapiet by far has the best options in terms of: providing for both pickup and delivery, allowing scheduling of specific pickup and delivery times, limiting delivery to a particular zone based on driving distance. It integrates well with Shopify in terms of order fulfillment, tracking and customer communications. We did have an issue arise when the theme we were using was upgraded, which resulted in several coding conflicts with the Zapiet app. Zapiet was very responsive to our support requests, following up and escalating the issues until they were resolved. Great app and technical support, we are very satisfied.

Jade Market
Estados Unidos
Alrededor de 1 año usando la aplicación
Zapiet respondió 29 de septiembre de 2020

Hey there!

Thanks so much for your kind words, and for sharing your experience. I often shop locally, so small stores like yours have a special place in my heart. We’re both proud and happy to support you on your journey.

Best of luck,

Sebastian

29 de diciembre de 2022

Jessica made it so simple to navigate our site. Prompt help and courteous service. If you are not exactly certain how to do things, they are awesome!

Lowcountry Oyster Company
Estados Unidos
Alrededor de 1 año usando la aplicación
Zapiet respondió 30 de diciembre de 2022

Thank you so much for you kind words. It was my pleasure helping you today with our pickup and delivery app.

If you have any other questions, please do not hesitate to reach out!

Cheers,
Jessica

16 de enero de 2019

The team has been really helpful for me in the setup process i am very pleased with their follow up and their willingness to respond. great job homies!

Time Traveler's Bakery
Estados Unidos
Alrededor de 1 año usando la aplicación
6 de octubre de 2022

This app helps us to fulfill different order dates where customers need to select their delivery date. We also had some great help from their customer support team to help us adapt some new products on the site, they were brilliant in coming up with solutions to our problem!

Organibox
Reino Unido
Alrededor de 1 año usando la aplicación
Zapiet respondió 8 de octubre de 2022

Hi there,

Thank you for your lovely review!

We are happy to hear you are enjoying using our app and that I could help you out with a solution today.

Have a lovely day,

Flora

Fecha de modificación: 30 de mayo de 2017

Hands down the most useful app we use! Its an absolute must for any business doing local deliveries and or store pickup orders. Our business is working towards shipping nationally as well - and this app integrates seamlessly with all three fulfillment options. I'm crazy picky from an aesthetic standpoint and Store Pickup + Delivery looks awesome from a design perspective. From a functional standpoint these developers have thought about damn near everything all the way down to the breakpoint hour on order deadlines. The last thing I'll brag about is their responsiveness - I contacted them with a question and I had a response within hours!!! So rare. If you're on the fence at all - take advantage of the free trial period and try this app!

Ultimatefoods2
Estados Unidos
Alrededor de 1 año usando la aplicación
24 de marzo de 2023

Support team is very responsive and helpful with setup and any issues that have arisen. Highly recommend this app.

Reynolds
Estados Unidos
Alrededor de 1 año usando la aplicación
Zapiet respondió 26 de marzo de 2023

Hi Katie,

It was my pleasure helping you today with the pickup feature of our Zapiet - Pickup + Delivery app

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Thanks,
Jessica

Fecha de modificación: 25 de junio de 2020

For the first time I reached out to Zapiet support team because we are in the process of rolling out more stores as "store pickup" and we needed some clarifications so we can plan better our future rollouts and Jayne Forde had assisted us by answering all our questions in a timely manner- thank you for this great great support, really appreciated!

Thank you also for Bogi and Ismail to provide us with some guidance on Zapiet app.

Thank you for your professionalism during support!

National Sports
Canadá
Alrededor de 1 año usando la aplicación