Zapiet ‑ Recogida + Entrega

Zapiet ‑ Recogida + Entrega

Reseñas (1.536)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
Fecha de modificación: 27 de marzo de 2020

Haven't fully tested the app yet, but had one of the best customer service experiences with Zapiet. After a slight delay, (due to higher than normal traffic volume for Zapiet) the customer service team fixed all my problems and even went above and beyond to provide extras I didn't even ask for! We are confident that Zapiet will work great for our local business and feel great having such a supportive group behind us.

Pet Spawt
Estados Unidos
3 meses usando la aplicación
4 de marzo de 2022

So far so good. I was having the hardest time with customers ordering who wasn't in my delivery area. I saw this app and decided to give it a try. not only did it work perfectly customer service went above and beyond to help me implement it and workout all the kinks i am so excited now

Kookie Rehab
Estados Unidos
3 meses usando la aplicación
Zapiet respondió 7 de marzo de 2022

Hi Enola,

Thank you for the lovely review!

It was truly a pleasure working through the kinks with you.

Always happy to help

Cheers,

Klaudia

18 de marzo de 2021

Jessica was really helpful and available ! She took the time to explain everything to me and was really nice ! Thanks again !

L'Apéro Ltd
Reino Unido
3 meses usando la aplicación
Zapiet respondió 24 de marzo de 2021

It was really nice chatting with you and so glad that I was able to help

Reach out anytime!

Jessica :D

18 de enero de 2023

Wir liefern in gewissen Regionen in NRW. Zapiet ermöglicht uns, den Kunden die Regionen einfacher zu vermitteln und Risiken aus dem Weg zu schaffen. Auch sind wir mit dem Support sehr zufrieden. Wir werden ernst genommen und bekommen sehr schnell Hilfe. Unsere Erfahrung ist sehr positiv.

Ruckzuuck
Alemania
3 meses usando la aplicación
Zapiet respondió 24 de enero de 2023

Hey,

es war mir eine Freude, mit dir zusammenzuarbeiten, um die Lokale Lieferung und den Express Versand bestmöglich nach deinen Wünschen einzurichten. Falls du weitere Unterstützung mit unserer App Zapiet - Pickup + Delivery benötigst, melde dich gerne bei uns!

Liebe Grüße

Lisa

Fecha de modificación: 21 de junio de 2021

What app doesn't have bugs here and there. On the technical level, I am software illiterate. It takes a few steps to suit my needs. But what made me stay is the customer service. They never disappoint. I really mean that. Solid app. 4/5. But the people made it 5/5. Well done.

Mushroom Lah
Malasia
3 meses usando la aplicación
Zapiet respondió 23 de junio de 2021

Hey there,

Thank you for your honest review! We are working every day to improve the features of the app, and in the meantime it means a lot to hear what you think of our customer support team :)

Best wishes,

Bogi

Fecha de modificación: 1 de junio de 2022

This is such a brilliant app and worth every penny. Shopify's native ability does not have the same flexibility at all. The support is like no other I've ever received: super fast and always so friendly. Highly recommended.

Condor 7
Reino Unido
Más de 6 años usando la aplicación
16 de febrero de 2021

This app is fantastic at providing features not available with native Shopify. If you're looking to manage local deliveries vs domestic shipping where specific products can only be delivered locally and not shipped, but some products can be shipped then this app is for you! The customer service is just fantastic, Marija particularly helped me with kind and patient instructions when I got stuck with something. It may seem pricey, but it's worth it!

Baboo Gelato
Reino Unido
3 meses usando la aplicación
Zapiet respondió 17 de febrero de 2021

Hi there,

Thanks for your wonderful feedback! Glad to hear that our app is helping you to manage your different types of orders, and I'll make sure to pass on your message to Marija as I'm sure she'll be pleased!

Best wishes,

Bogi

Fecha de modificación: 9 de abril de 2020

We understand that it's super hard to make a guide that works flawlessly as the theme developers constantly update their code bases without informing the app developer. The founder Andrew, and his team responded in a matter of hours and were really hands on on solving the issues.

We really appreciated working with them, and we can DEFINITELY RECOMMEND working with the app and the Zapiet team.

WARDA DELIVERY - War daheim. Bleib daheim.
Austria
2 meses usando la aplicación
Zapiet respondió 9 de abril de 2020

Hi Alexander,

Thank you so much for your kind words! I'm really happy we were able to connect and get the app installed perfectly on your store.

If you ever need anything else please be sure to let me know. Both myself and my support team are available 24/7 to lend a hand :)

Thanks,

Andy

Fecha de modificación: 3 de junio de 2020

App has plenty of integrations and settings to make your store run like you are a big enterprise.

Since COVID, and an increase in many online stores' traffic, this app has had some issues which have been frustrating, but was just assured from top-level that they are working around the clock to make everything better. I believe it, and hope that things do get better soon.

Happy to 5 star this when it's clear issues will be rare to non-existent.

Nordic Catch
Estados Unidos
Casi 5 años usando la aplicación
9 de febrero de 2022

Very useful, quick and precise reply ! I was looking for some information for shipping. Won't hesitate to use your service again.

Epicerie Corner
Reino Unido
2 meses usando la aplicación
Zapiet respondió 9 de febrero de 2022

Hi there,

It was lovely chatting with you earlier and I'm so glad to hear that I was able to answer all of your questions regarding shipping

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica