Zapiet ‑ Recogida + Entrega

This app is AWESOME, and frankly, we wouldn't have a shop site, if it wasn't for this app. We have 75 locations across Canada, so this app was essential for local pickups at our stores. It has been recently re-designed and looks and works so well.

All that said, the best part about this app is the support and service, which has been outstanding.

Thanks so much!

We use Zapiet to help our stores with delivery. Zapiet gives us lots of customizable option to set our store just the way we want it. and when we had issues, their support team were great in helping us troubleshoot.

It takes several minutes for a support representative to see your message to respond to your issue.

Great app and very user friendly

We are a small grocery convenience store. We use Zapiet to schedule local e-bike delivery and curbside pickup for orders placed through our website. I tried a couple other apps before Zapiet and found Zapiet by far has the best options in terms of: providing for both pickup and delivery, allowing scheduling of specific pickup and delivery times, limiting delivery to a particular zone based on driving distance. It integrates well with Shopify in terms of order fulfillment, tracking and customer communications. We did have an issue arise when the theme we were using was upgraded, which resulted in several coding conflicts with the Zapiet app. Zapiet was very responsive to our support requests, following up and escalating the issues until they were resolved. Great app and technical support, we are very satisfied.

The team has been really helpful for me in the setup process i am very pleased with their follow up and their willingness to respond. great job homies!

Hands down the most useful app we use! Its an absolute must for any business doing local deliveries and or store pickup orders. Our business is working towards shipping nationally as well - and this app integrates seamlessly with all three fulfillment options. I'm crazy picky from an aesthetic standpoint and Store Pickup + Delivery looks awesome from a design perspective. From a functional standpoint these developers have thought about damn near everything all the way down to the breakpoint hour on order deadlines. The last thing I'll brag about is their responsiveness - I contacted them with a question and I had a response within hours!!! So rare. If you're on the fence at all - take advantage of the free trial period and try this app!

Nous avons ajouté cette application à notre eshop pour pouvoir paramétrer au mieux nos livraisons & click&collect, la mise en route a été un peu laborieuse (ce qui explique la note, si j'vais pu j'aurais mis 4,5 ;) ) mais à chaque fois que nous avons eu un problème ou une question nous avons rapidement reçu aide ou réponse, et une fois que tout est fonctionnel l'app est juste top !

For the first time I reached out to Zapiet support team because we are in the process of rolling out more stores as "store pickup" and we needed some clarifications so we can plan better our future rollouts and Jayne Forde had assisted us by answering all our questions in a timely manner- thank you for this great great support, really appreciated!

Thank you also for Bogi and Ismail to provide us with some guidance on Zapiet app.

Thank you for your professionalism during support!

Without a shadow of a doubt this is the best customer service I have ever received.
I didn't think i was going to be able to get what i needed from the app, and the team at Zapiet just made everything work perfectly on the same day.
If you can't quite work things out, please please contact them on Facebook and they will do all the hard stuff for you.
Check out what they have done for us in the check out.
Tom
www.thescreensurgery.com