Zapiet ‑ Recogida + Entrega , 1.215 reseñas

We own a company that sells gifts and before getting Zapiet our clients were confused in our checkout. They would never give us the recipient phone number and sometimes they would choose the gift to be shipped via our Canada Post Flat rate box for more money than it would have cost if they selected delivery which is faster and cheaper. We set up Zapiet pickup and delivery as well as Zapiet rates by Postal code and although setting up the shipping profiles/delivery rates was not intuitive and therefore harder for me than just using organic Shopify, the Zapiet live chat reps were super knowledgeable and programmed them for me along with a little bit of free coding to make the Canada Post Flat Rate box work. I love that the recipient phone number is now clear and mandatory and with editing the language I was able to turn the delivery note field into a GIFT NOTE field for clients to fill out for their recipient. The part I like the best is the customer filling out their postal code before reaching the cart to see if we deliver to their area. I would say this app can do 99% of what I want it to do but the benefits LARGELY outweigh losing the 1% (which only pertain to the Canada Post Flat Rate Box, which if you don't use then not applicable to you). Overall I recommend highly.

When I needed help with trouble shooting they were very helpful in providing help. This is a great app. Highly recommend

5 out of 5! Shout out to Agent Chloé with giving incredible expertise and customer service! Zapiet customer service is responsive, and have shown to go above and beyond to get a direct solution to the problem. If you're uncertain they're worth a try based on that alone!

The team are so quick at answering and really help solve problems. Nothing is too much for the team and it’s explained in a really easy to follow way.

Been using this App for years it is Intuitive, logically laid out and has an awesome support team that is very responsive, whenever any questions arise or settings need tweaking.

App works really well, very flexible and useful. Plus, if there's any issues at all, we always get A+ support!

Wonderful app with many many options to tweak and fine tune and an amazing support team. Highly recommend!

I'm running multiple stores with this app and they deliver every time. They even helped me out with some customs stuff. Awesome support!

This app has a lot of capabilities and the Zapiet support team really partnered with me to make sure that I could get the app functioning around all of my business rules. They were super fast and helpful!

The immediate service provided was a game changer for my team. We use the tool on several stores and are extremely satisfied with the overall experience and quality of this application. The technical support is by far the most accommodating service I have ever experienced in the back end operations of my online stores.