Zapiet ‑ Recogida + Entrega

Zapiet ‑ Recogida + Entrega

Reseñas (1.585)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 88% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
27 de septiembre de 2024

Straightforward to use and their helpdesk is always quick to help!
Some functionalities could be perfected (like setting restrictions based on Collections, not every single product separately), but overall a good app, works well with Intuitive Shipping for calculating our delivery rates, as well as setting up some special delivery rates (festive etc.) :)

Provenance Village Butcher Delivery
Reino Unido
Alrededor de 4 años usando la aplicación
Zapiet respondió 8 de octubre de 2024

Thanks for your awesome review. Your feedback is noted!

Best wishes,

Bogi

29 de octubre de 2024

Great customer service from Krystabel, assited me in finding a fix for a significant problem even after I had given up on one.

City Bakers Collective
Canadá
Más de 1 año usando la aplicación
Zapiet respondió 31 de octubre de 2024

Hi Alysa,

Thank you so much for taking the time to share such a thoughtful review! It was truly a pleasure helping you, and we’re thrilled that we could find a solution without the hassle of a new integration. 😊

If you ever need assistance in the future, don’t hesitate to reach out—we’re always here for you!

Warmest regards,

Krystabel

16 de julio de 2024

Works pretty well and the support team are helpful

Stones Bakery
Reino Unido
Más de 3 años usando la aplicación
Zapiet respondió 18 de julio de 2024

Thank you so much for your kind words! Should you need any assistance in the future do not hesitate to reach back, we are always happy to help!

Best,
María

23 de octubre de 2024

Iron Will Raw Inc.
Canadá
Más de 4 años usando la aplicación
Zapiet respondió 25 de octubre de 2024

Hey, Matt!

Appreciate you for taking the time to leave us a review. It made our day!

Hit us up anytime! We are always here to help. Have a great day!
Laura

5 de abril de 2024

Will always enjoy working with Zapiet vs Bold Subscriptions! Hands down. Jessica was a great help and worked quickly. Thanks again.

Bone a Patreat
Estados Unidos
Casi 5 años usando la aplicación
Zapiet respondió 8 de abril de 2024

Hi April,

Thank you very much for taking the time to leave a review!

It was my pleasure helping and getting your pickup & local delivery set up within our Zapiet - Pickup + Delivery app so the correct rate appears at checkout for your customer's!

If you have any questions or need any assistance, please do let us know.

All the best,
Jessica

14 de febrero de 2024

The Zapiet Pickup + Delivery app together with their Rates by Distance app has allowed our local delivery supply yard to move into the modern times. We're the only supply yard in our area to be able to offer local delivery online sales because of Zapiet. I did decide to remove a star because the Pickup + Delivery app did not notify us that it was outdated and needed to be updated which caused potentially lost sales because of a broken google API. When we recognized there was an issue with the module we reached out to live chat support and got exceptional help from Jessica who quickly fixed the issue for us.

William Dickson Industries, Inc
Estados Unidos
Casi 3 años usando la aplicación
Zapiet respondió 16 de febrero de 2024

Hi Paul,

Thank you for taking the time to leave a review

It was lovely chatting with you and getting our Zapiet - Pickup + Delivery up-to-date on your store so that everything is working and generating rates at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

Fecha de modificación: 30 de abril de 2024

Found a few issues with the app but Herman the support agent was super good

Getfish Australia
Australia
10 meses usando la aplicación
Zapiet respondió 28 de abril de 2024

Hi Boris,

Thank you for your feedback. We understand the frustration caused by the inconsistent loading of the widget and the impact it's had on your revenue. Upon investigating your concern, we discovered a conflict with another app you are using called UpCart that prevents the widget from loading.

We've already reached out to you this morning to let you know about this UpCart conflict and have requested your assistance in resolving it.

Rest assured, resolving this matter is our top priority, and we're committed to working diligently until a solution is found. We greatly appreciate your patience and understanding as we navigate through this process.

Please don't hesitate to reach out to us directly, we're here to assist you every step of the way.

Warm regards,
Ismail

8 de enero de 2024

Great, quick service. Very detailed, solved it right away including custom code.

Eat Local PEI
Canadá
9 días usando la aplicación
Zapiet respondió 11 de enero de 2024

Hello Jordan,

Thank you so much for taking the time to leave us this review
It has been a pleasure to work on your store and to configure your Shopify settings to use our Zapiet - Pickup + Delivery app to its best.

All the best,

Sandy

17 de diciembre de 2023

Works quite well.

Celebrations GetFish Ordering
Australia
5 meses usando la aplicación
Zapiet respondió 19 de diciembre de 2023

Hi,

Thank you for taking the time to leave a review! We really appreciate it :)

Best wishes,

Bogi
Assistant Support Manager - Zapiet

Fecha de modificación: 3 de junio de 2020

App has plenty of integrations and settings to make your store run like you are a big enterprise.

Since COVID, and an increase in many online stores' traffic, this app has had some issues which have been frustrating, but was just assured from top-level that they are working around the clock to make everything better. I believe it, and hope that things do get better soon.

Happy to 5 star this when it's clear issues will be rare to non-existent.

Nordic Catch
Estados Unidos
Casi 5 años usando la aplicación