Zapiet ‑ Recogida + Entrega
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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I really appreciate the customer service with this app. There were some hiccups in getting the app installed, and the Zapiet team was very responsive and helpful in getting everything working smoothly.
Hi there,
Thank you for your kind review of Zapiet - Pickup + Delivery.
If you get any more 'hiccups' you know where to find us!
Best wishes,
Jayne
I have been using the Zapiet app for my business for 5+ years. Whenever I have a question, they are there. The response is quick and the help is impeccable. Pavlo and the team helped me with my latest query. 5 stars all day.
Hi,
Thank you so much for your amazing feedback!
I'm thrilled to hear you've been with Zapiet for so long and I've been able to contribute to your positive experience. We look forward to supporting your business for many more years to come! If you ever need anything, we're always here to help.
Warm regards,
Pavlo
We've had some trouble at times but customer support has been really responsive and helpful in fixing things. I talked to Stephane for a while this morning and they were very patient and detailed with instructions to help fix an ordering issue we were running into.
Hi!
And thank you so much for taking the time to write such a wonderful review!
It's always a pleasure to help and rest assured that we will continue to provide the same, if not better experience for our merchants as time goes on!
Wishing you a lovely day,
Steph
Great app with endless options. Customer service is always exceptional. Issues are looked into and rectified quickly.
Hi George,
Thank you so much for taking the time to leave a review! It was a pleasure assisting you with our Zapiet - Pickup + Delivery app and resolving the order issues you encountered.
If you need any further help, feel free to reach out to our team. We're always here to support you!
Warmest regards,
Krystabel
Their customer support team is very attentive and helpful. Maria was so patient with me whilst we worked through a problem together.
Hi there!
Thank you very much for your kind review! It's always a pleasure to be able to assist you with Zapiet - Pickup + Delivery, should you need anything else do not hesitate to reach back here
Best,
María
Stephane Fattizzo did a GREAT job resolving our issue with delivery rates and was a pleasure to work with! Very responsive!
Hi Scott,
Thanks a lot for the awesome review!
I'm glad I was able to help with your rates while working with you on upgrading your setup. If anything ever comes up, we'll be there for you and happy to help
-Steph
Thank you for all your support. It is very helpful that I get an immediate reply when I contact you.
Hi Okita!
You're very welcome! We are really glad to hear your positive feedback. It's always our pleasure to assist you promptly. If you have any more questions or need anything else, feel free to reach out anytime. We are always here to help!
Warm regards
Betty
I've just installed the app and had Jeanette from Zapiet help me set it up properly.
If the app runs as well as the amazing customer service then I imagine I'm going to be very happy!
Thank you for the wonderful feedback! I'm delighted that you had a positive experience with the setup. If you have any more questions or need further assistance, feel free to reach out. I’m confident you'll love using the app as much as you enjoyed our service! ❤️
-Jeanette
Chat support was fantastic! I was shocked and how well it went. Jessica did a great job of figuring out what help I needed and got it done! I usually do not enjoy using chat's as other companies chats tend to go in circles, but this was a GREAT experience! Thank You!
It was a real pleasure chatting with you Jeff and thank you for taking the time to leave a review!
I'm glad that we got everything sorted and that your local delivery within our Zapiet - Pickup + Delivery is all set!
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Jessica was great at upgrading us to the new checkout widget and setting up our account to function and display as we wanted it to. Would highly recommend.
Thank you Jo for taking the time to leave such a lovely review!
Please do not hesitate to send a message if you have any questions or need any further assistance with our Zapiet - Pickup + Delivery app.
Warm regards,
Jessica