Zapiet ‑ Ramassage + Livraison

Zapiet ‑ Ramassage + Livraison

Avis (1 612)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
18 mai 2021

I contacted support because we were having an issue with our site charging the delivery fee incorrectly. The help I received was exceptional and I learned more than I had originally intended. Thanks so much!

Deer Valley Danes
États-Unis
6 mois d’utilisation de l’application
Zapiet a répondu 27 mai 2021

Hi there,

Really glad to hear we were able to solve your issues, but even more pleased that you learned more about our app along the way! It's our goal to help you get the most out of the app possible.

Best wishes,

Bogi

3 septembre 2018

An awesome app that helps us offer both store pickup and local delivery to our customers. Sam and his team were instrumental in helping to resolve issues and customisations promptly and efficiently and were extremely patient to boot. 2 thumbs up! Would definitely recommend. :)

Lyng Seafood Asia
Singapour
6 mois d’utilisation de l’application
23 septembre 2022

Simple and elegant solution for all your pickup, shipping, and local delivery needs. Fits my bakery's use case very well because of how adaptable Zapiet's application is. The customer service experience is also absolutely top notch -- I was able to quickly schedule a time to talk with an advisor (Stephane) who was able to fully answer all my questions regarding set up as well as send more resources related to how Zapiet might integrate with Shopify and other applications that I may need. Thanks so much!!

Indu Bakery
États-Unis
6 mois d’utilisation de l’application
Zapiet a répondu 29 septembre 2022

Hi Soni,

Thank you so much for the awesome review! It's always nice to hear such positive feedback from our merchants using Store Pickup + Delivery.

We're always there and always happy to help!

Steph

27 juillet 2023

This is a great app. As a small business owner, the amount of apps needed to run your store to compete with the big businesses is beyond overwhelming and time consuming. So when you come across incredible customer service of an app that goes above and beyond like Diego from Zapiet did - it is life changing. I cannot thank him enough for all the help, amount of time he spent helping me and quick response to my emails for all the issues I was having setting this up. Thank you Diego - you are the best - Zapiet is beyond lucky to have you on board :)

LEAFF.green | A Division of MB Designs Inc.
Canada
6 mois d’utilisation de l’application
Zapiet a répondu 30 juillet 2023

Hello Marla,

Thank you so much for your wonderful review!

It brings us great joy to know that you're enjoying the app and experiencing its positive impact on your business.

Your kind words mean a lot to us, and we're always here to assist you whenever you need support. 😊

Best wishes,
Diego

22 janvier 2021

Amazing support thanks! Amazing support thanks! Amazing support thanks! Amazing support thanks! Amazing support thanks! Amazing support thanks! Amazing support thanks! Amazing support thanks! Amazing support thanks! Amazing support thanks! Amazing support thanks!

Porter & Rye
Royaume-Uni
6 mois d’utilisation de l’application
Zapiet a répondu 22 janvier 2021

Hi Rosy,

I'm glad I could help you out today with configuring your store.

Please do not hesitate to reach out if you ever need anything else :)

Have a great weekend!

Flora

12 avril 2021

Used this app make an firewood store where customers can pickup from our various lumber sortyards. Pleasantly unexpected depth of settings, lots more features than I realized and exactly what we needed to get all our employees and contractors at the different locations up and running quickly--like notifiation emails to specific people based on which locations were ordered from. They really thought this through. And excellent support. I had one compatibility issue with another app and even though it wasn't Zapeit's fault, they got involved in the email thread and helped fix everything. Thank you!

Monticola Firewood
Canada
6 mois d’utilisation de l’application
Zapiet a répondu 12 avril 2021

Hi there,

So glad our app suits your store's needs—thank you so much for the lovely review!

We're always happy to investigate the issue and help as much as we can.

Let us know if there's anything else you need. 😊

Take care,

Marija

17 janvier 2023

Great app with even better service! Did all of the functionality I could imagine. It is a little pricey but the extra orders I will get from it will more than pay for the cost.

Aaron's Bagels
États-Unis
6 mois d’utilisation de l’application
Zapiet a répondu 18 janvier 2023

Hi Aaron,

It was my pleasure helping you with the distance validation feature of our Zapiet - Pickup + Delivery app

If you have any other questions, please do not hesitate to jump back on the live chat!

Thanks,
Jessica

16 septembre 2020

Awesome tool and awesome support, I recommand Zapiet for last delivery business ! Thanks a lot for Zapiet team

Neary
France
6 mois d’utilisation de l’application
Zapiet a répondu 16 septembre 2020

Hi Neary,

Thanks for all the love—we’re proud to be a part of your store.

All the best,

Sebastian.

Modifié le 12 janvier 2023

I had a good experience with the live chat feature. Sandy was extremely helpful with helping me integrate Zapiet - Pickup + Delivery with their sister app Zapiet - Rates by Zip Code.

Park Deli
États-Unis
6 mois d’utilisation de l’application
Zapiet a répondu 23 novembre 2022

Hi Michael,

It was my pleasure helping you today with the local delivery settings of our Store Pickup + Delivery app.

Any other questions, please do let us know.

Thanks for the great review!

Jessica

5 avril 2022

Support, specifically Maria is incredible. She walked me through the steps to properly set up my shipping delivery and pick up all while being very patient with my tech-struggles. Thank you!

Roots Refillery
Canada
6 mois d’utilisation de l’application
Zapiet a répondu 8 avril 2022

Hi there!

It was a pleasure assisting you get your store up and running with our app 🙏🏻 I really appreciate your time and patience while doing this together! Should you have any questions down the road do not hesitate in reaching back so we can assist ⭐️

Best,

María