Zapiet ‑ Ramassage + Livraison
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solve my problem successfully
We’re so grateful for your kind review! It’s fantastic to know you’re having a great experience with our app .
Please don't hesitate to reach out if you have any questions or require support.
- Herman
Amazing service. very polite!
Thank you for taking the time to review Zapiet - Pick + Delivery. We're always happy to help!
Jayne
pavlo hat eine sehr schnelle und professionelle lösung für mein versandproblem gefunden. grundsätzlich reagiert der support sehr schnell und hat bis jetzt immer alle fragen ausreichend beantwortet und die probleme gelöst. sehr professionell!
Hallo Renate,
vielen Dank für Dein nettes Feedback! 😊 Es freut mich sehr, dass Du unseren Support positiv bewertest—wir gehen in die richtige Richtung. Deine Zufriedenheit ist unsere oberste Priorität, und wir stehen jederzeit gerne zur Verfügung!
Mit freundlichem Gruß
Pavlo
We've only had this app installed a few days, but everything seems to be going well! What I'm really leaving 5 stars for is the amazing customer support team - shoutout to Kitty in particular! Responses were quick, clear, and helpful, even when the queries were issues the team hadn't encountered before Kitty was able to help me work through them and make the app useable for our specific needs! Really fab! :)
Hi Guys,
Thank you so much for the lovely review.
It was a pleasure working with you to overcome the challenges and get Zapiet- Pickup + Delivery configured for the stores specific needs.
If you need any assistance in the future do not hesitate to reach out!
Best wishes,
Kitty
I never write reviews but for Jessica I will write one with each of my stores because she help me set up both. Jessica is the most thorough and autonomous customer service rep I've met. I had trouble setting up this app (and didn't want to spend too much time on it and didn't want to hire someone) and I reached out and only told Jessica what I envisioned our delivery service set up should be like and Jessica handled everything! All I had to do was give her a little bit of direction and she took everything out of my hands.
I will stay on this app for Jessica and continue to use zapiet for my future stores because of Jessica. Zapiet is a great app to use to coordinate order fulfillment and offer various delivery options for your customers.
Thank you so very much for your kind words Calvin and for taking the time to share your experience!
I'm thrilled to hear that I was able to assist you in setting up your stores and delivery service as you envisioned. It's our goal here at Zapiet to provide thorough support to our valued customers like you.
I'm delighted that you've found our Zapiet - Pickup + Delivery app to be a great solution for coordinating order fulfillment and offering delivery options.
Looking forward to continuing to support you and your future stores!
All the best,
Jessica
great service
Thank you for taking time to leave us a review!
If you have any more questions or need anything else, feel free to reach out. We are always here to help!
Best wishes,
Kitty
Jessica from support chat was AMAZING - we had a couple of major issues causing both our staff and customers a lot of confusion - she was able to solve both in less than an hour while also fixing a couple of our other buggy issues. I could not give her any higher praises!
Hi Shelbi,
Thank you so very much for leaving such a lovely review!
It was a pleasure chatting with you and getting a few things sorted on your store for your pickup & local delivery, along with an integration with our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Service centre d'aide, rapide et efficace.
Bonjour,
Merci beaucoup pour votre avis ! Nous sommes ravis que notre service ait été rapide et efficace pour vous. Votre satisfaction est notre priorité, et vos commentaires positifs nous encouragent à continuer à offrir le meilleur service possible.
N’hésitez pas à nous contacter si vous avez besoin d’aide supplémentaire.
Bien cordialement,
Diego
Super App, Super Support
Thank you SO much for your review! We're thrilled to hear that you're enjoying our app and service. It was a pleasure to help you get everything set up smoothly. If you ever need further assistance, don’t hesitate to reach out—we’re always here to help! ❤️
- Jeanette
It's easy to use with the great customer service, solving any issue within minutes.
Hi
Happy to hear that you find Zapiet Pickup + Delivery easy to use & that we were able to resolve your issue quickly.
Always happy to help!
Jayne