Zapiet ‑ Ramassage + Livraison

Zapiet ‑ Ramassage + Livraison

Avis (1 610)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
18 octobre 2023

This app has solved a big problem for us with click and collect - installation was straight forward and the support we received for when we had a question was fast and excellent.

Fun Place
Irlande
22 jours d’utilisation de l’application
Zapiet a répondu 22 octobre 2023

Hi Dave,

Thank you so much for taking the time to share your feedback on Zapiet Pickup + Delivery!

It's great to know that you found the installation process straightforward – we've put a lot of effort into making it as user-friendly as possible. We're also delighted to hear that you had a positive experience with our support team.

We appreciate your business and look forward to helping you in the future.

Best regards,
Ismail

31 mars 2020

Our brick and mortar store is currently closed for shelter-in-place. We needed a quick way to let our customers choose local delivery at checkout. This app saved the day! They even helped us get it set up in no time at all. Highly recommend Our customers are also very satisfied by how easy it is at checkout. Bravo!

Tancredi and Morgen
États-Unis
21 jours d’utilisation de l’application
21 janvier 2021

Great functionality and awesome customer service! They really do go above and beyond - get this app if you need a lot of distribution options.

BAK'D Cookies
Canada
21 jours d’utilisation de l’application
Zapiet a répondu 22 janvier 2021

Hi Jess,

Thank you very much for taking the time to leave a review

It was a pleasure helping you change some of the wording on our widget and checkout page for our Zapiet - Pickup + Delivery.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

4 mai 2021

contact support are very helpful. I would like the App to have a slot limitation for delivery and pick up (now the feuature is divided)

Luna & Wanda
Espagne
21 jours d’utilisation de l’application
Zapiet a répondu 10 mai 2021

Hi!

Thanks for leaving a review for us. I'm glad to hear you were happy with the support you received! We are constantly working on improving the app with new features so thanks for your feedback on this : )

Best wishes,

Bogi

Modifié le 18 septembre 2020

Our team definitely recommends this app. We weren't expecting that it would be powerful enough to include smart rules for order notifications (in our case, we needed specific e-mail addresses to be alerted about new orders depending on which pickup location was chosen during Checkout), but it did just that, saving us the time and hassle of sourcing another app to handle order notifications.

We also weren't expecting the ability to set prep time rules for individual products, so that was great. (A quick note to other Shopify merchants thinking about using this app — the prep time rules ONLY work on the product level, and NOT the product variant level. So if you have two different prep times depending on which variant of a product is being purchased, you'll need to split those products apart.)

Special shoutout to Sebastian, who was extremely generous and helpful with the numerous questions I was asking during my initial exploration of the app. He even helped troubleshoot some things completely unrelated to the app, so he definitely went above and beyond!

Marble Slab Creamery Canada
Canada
21 jours d’utilisation de l’application
Zapiet a répondu 20 septembre 2020

Hey Marble Slab folks,

Thanks for your kind words and the shout-out! I’m happy to hear we suit your needs, and it was a pleasure helping you out.

Best of luck with your store—we could all use more ice cream in these odd times.

Take care,

Sebastian.

11 juin 2020

I am using this app integrated with their Delivery Rates by Zip Code app and they did everything we needed for our site! I was worried we had too many rules and logistics for our ordering process and methods, but this app handled it all! I also needed help with a few areas and their support is great! They emailed detailed descriptions for the solutions and replied quickly to my emails every time I reached out. Definitely recommend!!

Farmingdale Meat Market
États-Unis
21 jours d’utilisation de l’application
19 juillet 2022

This app is great. Jessica was a huge help in getting everything set up and working properly for our store. Excellent tech support.

Revolution Brewing
États-Unis
21 jours d’utilisation de l’application
23 mars 2023

An awesome real time support! It worth each penny they charge for the services. They saved hours of my time.

Borsch and Beyond
États-Unis
21 jours d’utilisation de l’application
Zapiet a répondu 23 mars 2023

Hi Alexey,

Thank you so much for taking the time to write such a wonderful review!

I'm glad that you are happy with not only our Zapiet - Pickup + Delivery app, but our support team as well

If ever you need help or have any questions, we'll be there!

-Steph

5 août 2020

Very helpful to install the app on my theme, I received all the help needed.
The app is neat and looks very professional on my store.

UMINONO
Australie
20 jours d’utilisation de l’application
1 janvier 2023

The configuration can be a bit tricky based on your needs and what add-ons you need for rates. But the support is incredible. Some of the best product support I have received.

Dufferin Blooms
Canada
20 jours d’utilisation de l’application
Zapiet a répondu 1 janvier 2023

Hi Nancy,

Thanks so much for the awesome review!

It was my pleasure assisting you yesterday. I'm really glad our app does everything you need it to do and that you continue to use it.

I'm here, should you ever need anything else.

Have a great day,
Chloé