Zapiet ‑ Ramassage + Livraison

Zapiet ‑ Ramassage + Livraison

Avis (1 609)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
7 juin 2022

The app is not only insanely good, work-efficient, economical and absolutely perfect, but a certain thing is simply incredible at Store PickUP + Delivery. The support. No matter what kind of question you have. You will be helped. Nobody just leaves you standing. The supporters are trying hard to help you. I had a supporter with whom I talked quite often because I couldn't cope with the app and all the settings at first. Clemency is her name. I have never seen such a supporter in my life. For some, this sounds exaggerated now, but it has helped me so much. I was able to create such a much better shop through her. Thanks again to Clemency and the whole team. This app is fantastic.

Hippodung
Allemagne
14 jours d’utilisation de l’application
Zapiet a répondu 7 juin 2022

Hi Wael,

Thank you so much for your kind words, it was my pleasure helping you get all set up with our pickup app :) If you ever need anything, we are always here and happy to help.

Best of luck with your store launch!

Thanks,
Clemency

11 octobre 2022

INCREDIBLE customer experience from Lisa. 5-stars is not enough to rate her superb customer service. We are a small boutique flower store in the middle of the Pacific, but because we cannot deliver an arrangement, I contemplated jumping on a life raft to sail back to the mainland and hand deliver an arrangement to Lisa to show our appreciation for her help and support. Oh, and the app is pretty great too. Would still recommend.

paikohawaii
États-Unis
14 jours d’utilisation de l’application
Zapiet a répondu 13 octobre 2022

Aloha!

It's been a pleasure chatting with you and helping you set up our App Store Pickup + Delivery for your lovely little flower boutique. If you need anything else, please don't hesitate to contact us.

All the best,

Lisa

25 février 2023

We absolutely love using the Zapiet app for our store as it allows us to include pickup and delivery options for our customers! The app is very easy to use and when we've had any questions or need assistance - their support team is INCREDIBLE! Huge shoutout to Klaudia, who helped us set everything up so perfectly on our store!

Madison Cheese Boards
États-Unis
14 jours d’utilisation de l’application
Zapiet a répondu 22 mars 2023

Hi Sam & Joe,

Thanks for the glowing review

We are delighted that you love using our app and that we were able to help you with offering pickup and delivery services to your customers.

We are thrilled to have been able to assist you with the setup process, and your cheese and charcuterie boards looked absolutely stunning! We hope you enjoy continuing to use our app.

Cheers,
Klaudia

21 janvier 2016

Works great for store who have multiple sales locations. The postal-code validation feature is a state of the art technology. Customer support is very responsive. I would recommend to everyone who wants to delivery local and has multiple outlets. Just create the system and it will work without any error or your personal intervention. Thanks to Mr. Andrew who really has made my store baritoz.com work swiftly.

Baritoz Basistha
Inde
13 jours d’utilisation de l’application
9 novembre 2021

Very helpful support, fixed issues I was having with my theme. Looking forward to using the app and will rate that experience later.

FEED THE CHEEKS
États-Unis
13 jours d’utilisation de l’application
Zapiet a répondu 19 novembre 2021

Hi guys,

Thank you so much for the lovely words! We look forward to working with you as you explore the app more and please do let us know if you need anything else.

Thanks,

Charlie

1 mars 2016

The app does everything it promises to do, and support has been awesome. It really helped deal with the issue of pickups vs. local deliveries vs. shipping since we do all three. Highly recommended.

Freeds Bakery
États-Unis
13 jours d’utilisation de l’application
16 décembre 2020

We haven't used the app yet but it looks great and we're very excited. We're reviewing the setup assistance from Bogi who was super knowledgeable, efficient, and helpful!

eatsouscasa
États-Unis
13 jours d’utilisation de l’application
8 février 2022

Lisa from Zapiet Support was amazing to deal with! She helped me with a few issues I had with setting up the app in my theme and also suggested some great ideas to help make the online store customer experience better!

Sugar Fix Creations
Australie
13 jours d’utilisation de l’application
Zapiet a répondu 8 février 2022

Hi there,

Thank you so much for the great review!

It was an absolute pleasure chatting with you today and please know that we are always happy to help in any way we can if you should have any further questions.

Best wishes,

Lisa

Modifié le 17 mars 2022

Thank you Stephane! Manual orders are common in my store and Stephane walked me through step by step. You all are amazing! :) Excellent app and outstanding customer service. I feel they are next to me hand on hand when I need them. Priceless.

Bariatric Journey
États-Unis
13 jours d’utilisation de l’application
Zapiet a répondu 17 mars 2022

Hi Laura,

Thank you so much for your kind words and lovely review!

It was our pleasure and if you have any other questions, please do let us know.

Best wishes,
Herman & Jessica

5 mai 2018

Both Sam and Andy were beyond helpful. I needed the icons in the middle of the Cart page, whereas it was on the right side and it just didn’t look good. I wrote them and the issue was resolved within 48 hours. Yes, you heard it right, just under 48 hours, it was done. And the result was beyond my expectation. If you are ever considering Local Pickup or Delivery, don’t think twice. Thank you guys for making it so much easier.

Oleamea
États-Unis
13 jours d’utilisation de l’application