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I loved the support Klaudia gave me to customize the widget to my need. Tried 10 different apps for local pick up and this is definitely the only one that looks great and is also bilingual.
Hi Steph,
Thank you for the kind words and for choosing to go with our app!
It was a pleasure assisting you with matching our widget's colors to your store's.
Please feel free to jump back on chat should you need anything else.
Have a great day ahead,
Klaudia
I would definitely recommend reaching out to the Zapiet team for any setup support. My point of contact, Charlie, has been super helpful and has answered all my queries. Response time has been speedy making the app installation nice and smooth.
Thank you so much for the wonderful review! It was such a pleasure setting up the store with you on our call and I wish you all the best with the gin! If there is anything else myself or the rest of the team can do to help please let us know anytime.
Best wishes,
Charlie
I used this app to help with my pick up times and dates. It works amazing and when I was having trouble with a feature I reached out and they quickly worked with me to show me how to do it. Excellent Customer service and very quick and eager to help
Hi there,
Thanks for your lovely review! We are glad to have been able to help.
Best wishes,
Bogi
Das einzig Gute ist der Live Chat. Es soll 29$ Dollar kosten und wir benutzen eigentlich nur 20% Der App, weil der Rest unbrauchbar ist. Nur Englische Sprache verfügbar. Adressen werden nicht als URL hinterlegt, weil es nicht möglich ist sagen die Mitarbeiter. Wir können eurer App benutzen, wir müssen alles umbauen und wenn man beim Umbauen nach Hilfe fragt, wird einem geanwortet " Das ist nicht möglich " Kundenservice geht anders.
Hi there,
Thank you for your time on live chat earlier.
As we discussed on chat, all new features require careful planning, development and testing in order to ensure the stability of our app which means we cannot develop features overnight.
I have created feature requests with our development team for your requested features, they will review and consider the request and if these features are deemed appropriate for our app they will be developed in due course.
If you have any other questions, please do let us know.
Kind regards,
Ronan
We haven't made this live until later today, but the support I received from their team was wonderful. Some great features for a small, locally owned business at a good price. Thanks Zapiet!
Excellent service à la clientèle! Très rapide et efficace pour régler les problèmes. Bonne accompagnement dans toutes les fonctionnalités possibles. Je recommande.
Bonjour Sarah,
Ce fut un plaisir de vous aider avec les différentes fonctions de notre application ; obtenir notre widget sur votre site, supprimer un code/app en conflit, les notifications par courriel, etc.
Si vous avez d'autres questions, n'hésitez pas à envoyer un message.
Merci,
Jessica
The app is doing exactly what it supposed to. We have plenty of customization we can make. Very versatile app. The support is very friendly and clear in their explanations.
Great app. Any functionality you think you need, this app has got. We had to test different apps to find one that works, and this one is a clear winner.
Hi Saro,
Thank you very much for your review!
I'm glad our app has been a good fit for you. Please don't hesitate to reach out if you need anything else.
Have a great day!
Flora
I had some trouble during initial set up but the support team were super helpful! A big thank you to Robert, Ismail and the Team.
App is super customisable and perfect for our business needs. I have precise control over what can be delivered where and when. Excited to see this help the business grow. Thank again all!
The app was easy to configure and has clear documentation to troubleshoot any issues. I reached out to support for assistance on a customization and Bogi was fast, friendly and provided the solution I needed to move forward! Thanks!