Zapiet ‑ Ramassage + Livraison
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (1 609)
Affiner
-
Par note
I never do these surveys but honestly Jessica with Zapiet support was absolutely amazing and deserves all the recognition one can get. Super helpful, responded very quickly and helped me fix issues with my shopify store that weren't even related to the app! She really went above and beyond and was incredibly pleasant to chat with the whole time as well. Thank you, Jessica! Oh and the app is great too!
Hi Sacha,
I really appreciate you taking the time to leave such a lovely review!
It was such a pleasure chatting with you and helping with the distance validation for your local deliveries, amongst a few other things in our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Kind regards,
Jessica
Good app and super easy to work out. Also if you do get confused the help team are super quick to respond! Jessica has been helping me and went above and beyond to sort everything out, even updated the app and went through the settings to make sure everything worked fine. Overall really happy with the support :)
Hi Eli,
Thank you very much for taking the time to leave such a lovely review!
It was my pleasure helping you to update our Zapiet - Pickup + Delivery app and making sure that only the correct method appear when certain products are in the cart with our conditional activation feature.
Any other questions or any assistance, please do not hesitate to reach out.
Warm regards,
Jessica
We couldn't be more delighted with the wealth of features offered by this app! As a multi-location brand, finding an app that meets all our needs can be challenging, but this one truly stands out as fantastic. From its intuitive interface to its seamless functionality, it's clear that a lot of thought and effort went into its development.
One aspect that truly sets this app apart is the outstanding support provided by Stephane. Their dedication to ensuring our satisfaction is evident in every interaction. Whenever we've had questions or needed assistance, Stephane has been there with prompt and effective solutions, earning a well-deserved five-star rating in our book.
I wanted to thank you for your thoughtful review. It truly made my day to hear about your positive experience with our app and and that I've been able to assist you effectively.
Please know that I'm here whenever you need assistance or have any further questions. Your success is our priority, and I'm committed to ensuring that your experience with our solutions remains seamless and productive.
-Steph
Without a doubt, the best, most helpful and most thoughtful customer service experience I have had in a very long time. This team is GREAT!
Hi Zak,
Thank you for your wonderful review!
It was my pleasure to assist you with our Zapiet - Pickup + Delivery app and to make sure that all rates are working and being generated to checkout.
If you have any questions or need any further assistance, please do not hesitate to reach out.
Warm regards,
Jessica
We are a 7 location retail business that services a wide territory outside of our local retail markets as well as we ship product well outside our territory. We couldn't do what we do without Zapiet! The app is seamless and extremely functional. We've used their support helpline a number of times and their staff have gone ABOVE and BEYOND to help me! I haven't found an app that has been as impactful as Zapiet and with the support staff to back it up. Would recommend 10/10.
Hi Nathan,
Thank you sincerely for taking the time to share such a wonderful review!
It was truly delightful chatting with you and assisting with setting up your rates, updating you to the latest version of our Zapiet - Pickup + Delivery app, and addressing a few other aesthetic details.
Should you have any further questions or require additional assistance, please don't hesitate to reach out.
Warm regards,
Jessica
Excelente atención al cliente, te logran resolver lo que necesites.
Hola!
Gracias por tus palabras!! Fue un placer ayudarte con la configuración de las tarifas Por favor escríbenos si necesitas algo en el futuro!
Qué tengas buen día!
Sebastian
Betty was so helpful and efficient to help fix an issue with our delivery rates!
Hi,
Thank you for your wonderful review! I'm glad I was able to provide you with the support you needed . If you have any more questions or need further assistance, please don't hesitate to reach out. Have an amazing day ahead.
Warm regards,
Betty
Their support is great! Kind folks and always quick with a response
Hi,
Thank you so much for your feedback, it was truly a pleasure to assist you! Your kind words mean a lot to us and motivate us to keep providing the best service possible.
Best wishes
Jeanette
Jessica was amazing, super patient and friendly but also professional. Loved working with her and will definitely do it again. She resolved our issue so quickly and was able to tell us exactly what was causing it! Thanks again Jessica!
Thank you very much Aimee for your kind words and lovely review!
It was my pleasure helping you to get our Zapiet - Pickup + Delivery widget onto your cart page and making sure that everything is up-to-date and working as expected.
If you have any questions or need any further assistance, please do not hesitate to send a message.
All the best,
Jessica
the best service on all the apps on this platform. I have been a client on this app since 2 years now and it works very well and the after sale service is best in class. answer in couple on minutes and fixes any problem you might have.
Hi Vincent,
Thank you very much for your awesome review
It was a pleasure helping with our widget setup and placement. And of course if anything comes up, we'll be there and more than happy to help!
-Steph