Zapiet ‑ Ramassage + Livraison , 1 444 avis
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Very helpful customer service
Hi Whitney,
Thank you for taking the time to leave a review for our Zapiet - Pickup + Delivery app
Any further questions or assistance, please do not hesitate to reach out.
Warm regards,
Jessica
Their customer service is 10/10! Had an issue setting up shipping and delivery profiles, and Jessica was more than helpful in resolving my issue and fixing a few other things.
Hi John,
Thank you so much for your wonderful review, it is very much appreciated
It was my pleasure helping you today to set up your shipping rates for a specific product with our conditional activation feature in our Zapiet - Pickup + Delivery app.
If you have any other questions or need any further assistance, please do not hesitate to reach out.
Cheers,
Jessica
So far so good, had some questions during setup and Betty was extremely kind and patient and unblocked me in such a timely way. :)
Hi! I am happy to hear that your experience with setting up the Zapiet - Pickup + Delivery app was a positive one and I was able to assist you with your inquiries and provide the support you required.
In case you have any additional questions or need further assistance in the future, please do not hesitate to reach out to us.
Warm regards
Betty
Betty, Ronan and Stephane are so kind and dedicated to helping with errors of all kinds. I am delighted that Zapiet has such a dedicated support team.
Hi Sean!
Thank you so much for your kind words! 😊 We're thrilled to hear that we were able to assist you effectively. If you ever need further assistance, please don't hesitate to reach out. We are here to make your experience with Zapiet as smooth as possible!🚀
💫 Warm regards,
Betty, Ronan & Stephane
Diego was SO HELPFUL! I have not had any issue with having a question answered quickly! So friendly, prompt, and helpful!
Hey Mel,
I'm so happy to have been able to assist you with our Zapiet Pickup + Delivery app! It was my pleasure to help.
If you ever need more help, don't hesitate to reach out to our team.
We're always here for you.
Best wishes!
Diego
An application that works very well, very responsive support.
I recommend it with my eyes closed!
Hi there,
Thank you so much for your review! It was a pleasure working with you on your theme and customising the widget :)
If there is anything else we can help with, please do not hesitate to reach out!
Take care,
Clemency
Prompt and very helpful support! Also, I love that certain products can be set for restricted pick up dates.
Thank you so much for your positive feedback! We're thrilled we could help out.
If you have any more suggestions, questions, or feedback in the future, please don't hesitate to reach out.
We're here to help and continuously improve and help. Thank you for being a valued user!
- Herman
Probably the best customer service I've ever experienced across any theme or app provider. They were kind, patient and the app works really well.
Hello Marion,
Thank you for your wonderful review! We are thrilled to hear that our app is user-friendly and that our support is prompt.
It has been a please assisting you and helping your business succeed!
If you have any other questions or need any further assistance, please do not hesitate to send us a message.
Cheers,
Diego & Betty
Sandy was attentive and went the extra mile to ensure our issue was resolved
Hello Jesse,
It was a pleasure to help you make sure that our Zapiet - Pickup + Delivery widget was working as expected in your cart. Thank you for taking the time to leave us a message and do not hesitate to reach back if ever you need.
All the best,
Sandy
This app has solved a big problem for us with click and collect - installation was straight forward and the support we received for when we had a question was fast and excellent.
Hi Dave,
Thank you so much for taking the time to share your feedback on Zapiet Pickup + Delivery!
It's great to know that you found the installation process straightforward – we've put a lot of effort into making it as user-friendly as possible. We're also delighted to hear that you had a positive experience with our support team.
We appreciate your business and look forward to helping you in the future.
Best regards,
Ismail