Zapiet ‑ Ramassage + Livraison

Zapiet ‑ Ramassage + Livraison

Avis (1 696)

Note globale
4,8
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
15 novembre 2024

I have had a few questions on how to use the app or where to find specific information on what would help my application best and I have always had a quick response and answers to my questions. I recently had an online meeting with Jeanette, and she was very nice, pleasant, helpful and explained everything to me including the fact that all of the information that we just discussed would be ...

Eston's Bakery
États-Unis
Environ 7 ans d’utilisation de l’application
Zapiet a répondu 20 novembre 2024

On behalf of Jeanette and our whole team, thank you for your 7+ years of loyalty, and your wonderful feedback! Your kind words about our team and our app really do mean a lot ...

5 février 2025

This is the easiest app I have had the pleasure to use, and Jessica is wonderful! The customer service is always amazing and will stick with you even if my website isn't working right! I appreciate them and this app so much!

Floret + Foliage
États-Unis
Presque 2 ans d’utilisation de l’application
Zapiet a répondu 7 février 2025

Hi Allison,

Thank you very much for taking the time to leave such a lovely review!

I'm so glad that everything is now up and working with our Zapiet - Pickup + Delivery app.

...
24 janvier 2025

Great app and excellent customer service! Would highly recommend for anyone looking for a local delivery app. Works well with the zipcode app as well.

Bakersfield Pet Food Delivery
États-Unis
Presque 5 ans d’utilisation de l’application
Zapiet a répondu 26 janvier 2025

Hi,

It's been a pleasure to be able to assist you and resolve the reported issue. We're doing our best to ensure smooth experience for our merchants and end customers, and ...

18 janvier 2025

Laura went out of the way to trouble shoot my issues for me, even though we found it was not really attributed to Zapiet.
This really saved my website. Thank you Laura!

Pâtisserie CLÉ
Singapour
Plus d'un an d’utilisation de l’application
Zapiet a répondu 21 janvier 2025

Hi Joy,

It was my absolute pleasure to help! Thank you so much for taking the time to leave a review. I'm just happy we were able to figure everything out together.

Always ...

29 décembre 2024

Leo did a fantastic job of supporting me with my website and also taught me how to do things myself incase of later issues. Such brilliant service!

Polly's Pantry
Royaume-Uni
Presque 3 ans d’utilisation de l’application
Zapiet a répondu 2 janvier 2025

Hi there!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were set up your local ...

9 décembre 2024

Pickup and delivery works very well in both online store and Shopify POS.
The Zapiet schedule tile in POS works great. It's a bit unclear where Shopify POS leaves off and Zapiet Pickup + Delivery takes over.

Customer support was able to research both and help me navigate the process for both.

I look forward to using these 2 together in the future

Piedmont Scout Tree Lot
États-Unis
8 mois d’utilisation de l’application
Zapiet a répondu 11 décembre 2024

Thank you for your review! Glad to hear our support team were able to guide you through using the app for both POS and your online store.

Best wishes,

Bogi
Zapiet

3 décembre 2024

Support is great. This gives our customers the option to pickup or have their order shipped. Makes our handling of orders easier!

Fungi Akuafo Inc
Canada
Plus de 7 ans d’utilisation de l’application
Zapiet a répondu 8 décembre 2024

Thank you for the great review!

We're so glad our pickup and delivery options are making order handling easier for you. Let us know if you ever need any further assistance!

...
10 janvier 2025

As always, a super helpful customer service team - including Manuel and Gab. They always take time to understand my issue, figure out a solution and execute that solution.

Brownstone Botanical
États-Unis
5 mois d’utilisation de l’application
Zapiet a répondu 17 janvier 2025

HI Molly,

Thank you SO MUCH for taking the time to leave a review! It was my pleasure to help you. I really appreciate the details you provided, which allowed me to ...

19 décembre 2024

Betty was very helpful in resolving an issue we encountered due to Online Store 2.0. She acted swiftly and addressed other issues that we didn't even notice. Thank you!

Blake's Wings & Steaks
Philippines
Plus de 4 ans d’utilisation de l’application
Zapiet a répondu 24 décembre 2024

Thanks for your review of our app and support! It's great to hear you were pleased with the support you received from Betty.

Best wishes,

Zapiet Team

21 janvier 2025

Great Support. Problems solved in 10 minutes by your team. Thanks a lot.

Gastaldi
Monaco
Environ 4 ans d’utilisation de l’application
Zapiet a répondu 24 janvier 2025

Hi Dominique,

Thanks so much for taking the time to write a review! I'm just happy that we could get all your rates fixed up in 10 minutes. Thanks for providing all the ...