Zapiet ‑ Ramassage + Livraison
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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I was assisted with some major issues to my store by "Krystabel Djajalie", who was incredibly detailed in her responses and very patient with my multiple requests. My store had a critical checkout issue and she fixed it overnight not just for this store but for my other 2 stores as well in a very timely manner. Massive shoutout to Krystabel for providing world-class support.
Hi Jay,
Thank you so much for taking the time to share such an amazing and thoughtful review!
It was truly a pleasure assisting you with the Zapiet - Pickup + Delivery app for all your stores and resolving the rates issue at checkout. I’m glad to hear everything is working as expected!
Please don’t hesitate to reach out if you need any further assistance. Our team is always here and happy to help.
Best regards,
Krystabel
This app and it's team is awesome! I received the best technical support I ever received by Jessica from their support team! Thanks a lot! I can recommend it 100%!
Thank you very much Salvatore for taking the time to leave such a lovely review!
It was so nice chatting with you and getting your store all up-to-date with our Zapiet - Pickup + Delivery app!
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica
Super helpful! Wouldn't be able to have my site working properly without their help!
Thank you very much for taking the time to leave a review, it's very much appreciated!
I'm happy to have been able to help you get our Zapiet - Pickup + Delivery up-to-date so that you can use the local delivery note on your cart page and also changing a bit of the wording.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Jessica with Zapiet is one of the best support agents/experiences I've ever had. We have a lot of apps that we use with Shopify and every time I need help I email and immediately get a response and she even makes updates for me which is super helpful when we're moving quickly and time is limited. The solution is super flexible and has worked perfectly for our complex shipping and delivery needs. I HIGHLY recommend using this app.
Hi Evan,
Thank you so much for your wonderful review! It’s been a pleasure assisting you, and I’m so glad to hear that our support and our Zapiet - Pickup + Delivery app have made things easier for you, especially with your complex shipping and delivery needs.
If you ever need anything else or have more updates, don’t hesitate to reach out – we're always here to help!
Thanks again for the recommendation, it truly means a lot!
Jessica
We've been using this app for a few years now, very good capabilities that suits our needs. Great and very quick customer service from Sandy and all the support team!
Hello Georgia,
Thank you for taking the time to write us this lovely review about our Zapiet - Pickup + Delivery app!
We'll be there if you need any help.
All the best,
Sandy
The support was good, and although they do not support Japanese, they were kind enough to help us. Thank you very much.
Hi 株式会社いえい,
Thank you so much for taking the time to leave a review—we truly appreciate it!
It was a pleasure to assist you with our Zapiet - Pickup + Delivery app, updating you to the latest version and rates to ensure everything runs smoothly. We're also glad our team could assist with your translations, and we appreciate your understanding regarding our current language support.
Hopefully, in the future, we’ll be able to support the Japanese language as well!
Please don’t hesitate to reach out if you need any assistance; we’ll be happy to help!
Thank you again for your kind words!
Warmest regards,
Krystabel
Excellent service
Helped me get back up running in no time
Thank you.
This app is great for pickup and deliveries for your store - we have been using it for years now and customer service is amazing! They will always help you out - specifically Jessica helped with a lot of things. She is a huge help and we appreciate her a lot!
Hi Suzy,
Thank you very much for your kind words and for leaving a review!
It was really nice chatting and getting your rates sorted on our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Sandy was so incredibly helpful! Not only did she help me solve the problem I was having, she voluntarily identified other ways to make the checkout process clearer and less confusing to our customers! I couldn't be happier!
Hello Jessica,
Thank you so much for this lovely comment ! It was my pleasure
Do not hesitate to write us back, if we can help you with anything else.
All the best,
Sandy
This app and the tech support are life savers for any business with delivery dates! Love love love. We used to be with a different app for 5 years but were not happy with a few things, switched to Zapiet and fell in love. So much in terms of functional things and possibilities - this app literally runs our business and open doors to the new sales opportunities.
Sebastian and Gabriel are TECH GODS and save the day for us on a regular basis.
Thank you so so much!!!!
Thank you so much for your amazing review!
We're thrilled to hear how much you love Zapiet - Pickup + Delivery and that it's making such a positive impact on your business.
We're always here to support you and excited to continue helping you unlock new opportunities. Thanks again for your kind words!
- Sebastian & Gabriel