Zapiet ‑ Ramassage + Livraison

Zapiet ‑ Ramassage + Livraison

Avis (1 696)

Note globale
4,8
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
5 mai 2020

The app works well when it works but support is unavailable. I opened a support ticket and it got closed with no resolution, no follow up and no notification. I discovered they closed my ticket themselves without telling me. I have sent countless emails and left phone messages and have had no resolution to my store pick up issue after 8 days. We lost a whole bunch of Mother’s Day business. I ...

McKiernan
Canada
3 mois d’utilisation de l’application
30 mai 2020

The app has all the necessary functions it should have for store pickup & delivery service. However, the app has quite a bit of glitch depending on a customer's browser & the customer service team is very slow to fix the issue.

Dokkaebier
États-Unis
3 mois d’utilisation de l’application
Modifié le 17 avril 2020

App looks great on the site but doesn't actually work. When customers select in-store pickup or local delivery, they are only given shipping as an option. Have been trying for over a week to get help from support but I have received no response from the developer nor have they responded to the Shopify Expert who is trying to help me get this installed and working.

www.franscakeandcandy.com
États-Unis
9 jours d’utilisation de l’application
Zapiet a répondu 23 avril 2020

Hi Franscakeandcandy,

I'm Andy the Founder of Zapiet. I'm super sorry for the delayed replies you've had from my support team. We have just been inundated with merchants ...

24 août 2018

When I click on Store pickup on Checkout, the price for Delivery is still charge. Hope to solve this issue ASAP

Turcomp Gasket
Malaisie
7 jours d’utilisation de l’application
19 octobre 2020

I wanted to use this app for my delivery options but unfortunately it doesn’t have a blackout time option just a blackout date. I ended deleted the app but the developers coding wasn’t removed which cause some technical issues on my checkout page. I’m only giving this a 2 stars because of poor customer services on responding back and removing their coding. I had two days of website inactivity due ...

the grazer co.
États-Unis
3 jours d’utilisation de l’application
Zapiet a répondu 20 octobre 2020

Hi there,

Thanks so much for your feedback!

You are totally correct in that our app does not currently provide the ability to blackout specific pickup times. This is ...

26 novembre 2018

I had high hopes for this app, but it was really hacky around the main theme I was using. It would appear as a selection in the cart, but then open the cart again and you get "no local pickup available". If you move to checkout, the pickup address is put in the shipping address slots and is changeable by the customer. I felt this was going to be more problems than it's worth.

Because my pickup ...

Keto Cakes Utah
États-Unis
Environ 18 heures d’utilisation de l’application
6 juin 2019

Pros : Its a good app if you dont have any subscriptions and if you are on a higher shopify plan because of the shipping api. The design is slick too.

Cons: Does not work with subscriptions (Major Conflict) , if you are on a basic plan you will need to upgrade it by $20 per month. The Price is just not justifiable. Finally, they will punish you if you uninstall this app, i did see a review on ...

Wild & Free Organics ltd.
Canada
Environ 2 heures d’utilisation de l’application
Zapiet a répondu 6 juin 2019

UPDATE: 9th August 2023

Hello,

We wanted to let you know some great news - in response to your feedback, we have developed an alternative solution for rates, which doesn't ...