Zapiet ‑ Ramassage + Livraison

Zapiet ‑ Ramassage + Livraison

Avis (1 609)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
26 février 2024

Great and super helpful!

Nourished Communities
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
Zapiet a répondu 27 février 2024

Hi Rollo!

Thank you SO much for this review. ✨ It is always our pleasure to help you. ❤️

J Barjum

Modifié le 13 septembre 2023

Great live chat service by Clemency. In my timezone (Asia). Intelligent support agents who know their app inside out. We've had this app connected for more than 5 years and whenever we need help (which is rare) they are there to help. Just added it on our new store. Shopify you should give this app some kind of special treatment for its excellence service.

Pop Up Wine
Singapour
Environ 6 ans d’utilisation de l’application
Zapiet a répondu 17 mai 2022

Hi there,

Thank you so much for your review!

It was my pleasure helping you set up your new collection in Zapiet - Pickup + Delivery :)

If you have any other questions or need any further assistance, please do let us know.

Take care,
Clemency :)

16 août 2021

Jayne Forde is a legend among legends. A true scholar and gentlewoman. Not only, did she do the update I asked her to do on the day I asked her to do it, she did it before I even realised it had been done. That is some real time travel esque like skills. Jayne, I salute you.

Design Museum Shop
Royaume-Uni
Presque 6 ans d’utilisation de l’application
Zapiet a répondu 18 août 2021

Thank you for your kind words.

It could have been any one of us here on the Zapiet support worldwide team.

You know where we are if you need us in the future!

Thanks so much!

Jayne

24 juillet 2019

The Zapiet App and Team ROCKS!! The app is extremely well done, and the team behind it is always ready to go the extra mile to help their customers! Krumvillebakeshop.com cherishes your hard and caring work! Thank you!

Krumville Bake Shop
États-Unis
Presque 6 ans d’utilisation de l’application
Modifié le 31 août 2023

I spent hours trying to figure out the problem I was having. I started a live chat and Jessica was able to quickly Identify the problem and correct it. Very nice and polite.
Thank you Jessica!

Consider It Joy Baking
États-Unis
Plus de 5 ans d’utilisation de l’application
15 avril 2021

This app is perfect. Customer service Stephane helped me to solve the problem. She is so nice. Thanks for all the helping.

Alethea Flowers
Canada
Plus de 5 ans d’utilisation de l’application
Zapiet a répondu 21 avril 2021

Hi there,

Thank you for the kind review! I'm glad we were able to help you and get your store setup with our app.

We'll be there in the future as well should you need any further assistance!

- Steph

Modifié le 17 novembre 2024

I had an issue that was preventing key customers from being able to place orders. Rather than just providing blanket responses and trying to send me off to fix the issue on my own, Leo took the time to look into my settings and help make the corrections needed to get my cart back up and running. I really appreciated him being so patient and helpful.

Wild Valentine
États-Unis
Plus de 5 ans d’utilisation de l’application
Zapiet a répondu 4 avril 2023

Hi there!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad that we were able to set up the cart and checkout works now as expected!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me. 😊
Leo 🦁

Modifié le 7 mai 2024

We needed some help getting the app integrated into the site - and Zapiet did a fantastic job of supporting us. We love what they did!
Jessica was a huge help!!

Bloom by Anuschka
États-Unis
Plus de 5 ans d’utilisation de l’application
Zapiet a répondu 8 mai 2024

Hi Zach,

Thank you very much for taking the time to leave such a lovely review!

It was our pleasure helping you to set everything up in our Zapiet - Pickup + Delivery app and making sure that it was all working and generating the correct rates at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

Modifié le 12 juin 2019

Great team to work with to get any problems solved instantly. Recommending this app to anyone who's looking to help ease a customer user experience when it comes to placing an order time and pickup.

Fjord Fish Market
États-Unis
Plus de 5 ans d’utilisation de l’application
30 août 2023

We have been using this app for years and love it. The features are great. Really expands upon Shopify's rather lackluster in-store pick-up options out-of-box.

We are currently upgrading to a Shopify Online Store 2.0 theme and had an issue with the widget not showing up on the cart page. I contacted support and Diego was extremely helpful. He had the issue fixed in just a few minutes. Thanks Zapiet team for the continued support!

Diamond Cellar
États-Unis
Plus de 5 ans d’utilisation de l’application
Zapiet a répondu 3 septembre 2023

Hi Nick,

I wanted to thank you for leaving such a great review.

It was my pleasure to assist you with your transition to Online Store 2.0 and setting up Zapiet - Pickup + Delivery.

If you have any more questions or concerns, please don't hesitate to contact us!

Best wishes,
Diego