Zapiet ‑ Ramassage + Livraison

This is a great store pickup + delivery app! The support team is very quick to respond and is always very friendly and helpful.

An honorable mention to Jessica - she is extremely helpful and is very prompt in her replies! She's versatile in her explanations and does a fabulous job adapting information so it's easily understood by those who may not be technologically inclined.

Their Tech support is always exceptional. Whenever we've had issues, they've always helped to sort them out as quickly as possible.

Great app and even better customer service. Andy was incredibly helpful and went the extra mile to make sure the app was working perfectly for us. Highly recommended!

Best customer service ever. Easy to have team member available and efficient. Highly recommended!!!!

Excellent App! And the support provided by Sam and Andy is beyond reproach. Very very pleased with this app and its ability to handle our unusual situation.

Zapiet works well for us and their customer service and support are fantastic. We always have a quick response despite being located in a different timezone to the Zapiet team, and they suggest extra modifications to help us run more smoothly. Very appreciated.

Jessica was extremally helpful and fixed my issues immediately. And then explained why it was happening so I can know for the future.

Andrew has been SO HELPFUL. I emailed him asking if he could integrate this app with Enitures "WWEX Freight LTL" Shipping App and he has been corresponding with Paul (Owner at Eniture) to help get the integration. I will be able to offer Will Call for my customers now through my website. Thank you guys so much! I really appreciate all your help, you've gained a customer for life!

This app has literally transformed my website! Not only has it offered my customers the ease of scheduling pick ups and deliveries, but the customer service is top notch! I have used this app for years, since the days when it was just starting, and to see it improve over the years as it adjusts to the demands of shopkeepers has just been phenomenal. I am impressed that their customer service now extends beyond the european time zones. Klaudia has been a tremendous help this evening as I worked through configuring the language around my customer checkout experience. She stayed with me even though I had to take an hour break from my computer to help my kids! That is unheard of! It's nearly impossible to get the same person in dealing with any sort of customer support these days, which usually means you are explaining your situation to five different people. Klaudia walked me through everything so patiently. I always appreciate how Zapiet customer service reps teach me how to do things myself and also offer to do things for me that I might feel uncomfortable with (like coding). Thank you to the whole Zapiet Staff! My favorite Shopify app by far!

Gives me the control I need with pickup, delivery, lead times, etc. Support has helped me on multiple occasions!