Zapiet ‑ Ramassage + Livraison
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Jessica was so helpful. She went above and beyond.
Thank you Tim!
I'm thrilled to have assisted you in integrating the Advanced Shipping Rules into our Zapiet - Pickup + Delivery app smoothly; ensuring the accurate display of rates at checkout is crucial for a seamless user experience.
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica
We have used Store Pickup + Delivery to deal with some custom shipping scenarios beyond simple store pickup. Customer and dev support has been fantastic on several occasions when we've had to make changes outside of the usual app parameters.
Hi David
Thank you for the kind review for Store Pickup & Delivery.
It was good working with you to find a solution for the store. Our team is always happy to help where we can.
If you need anything else in the future you know where we are!
Jayne
Wonderful app with many many options to tweak and fine tune and an amazing support team. Highly recommend!
Hi there,
Thank you so much for your kind words! It was a pleasure helping you set up our pickup + delivery app on your theme :)
If there is anything else we can help with, please do not hesitate to reach out.
All the best,
Clemency
Anggy From Zapiet support was great! Took Their time and found work a rounds for my complex issue and was very knowledgeable and patient with questions. Would definitely recommend!
Reply updated 10 Sep 2024:
Hi Alan!
Thank you so so much for sending in a review. 🥰 It was the highlight of my day talking to you and getting your delivery up and running! We'll always be here to help, so never hesitate to reach out if you need anything.
Have a wonderful day! 🌞
Anggy
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We're delighted to hear you are satisfied with the functionality of our app, Ryan! If you have any more inquiries or if there's anything else we can assist you with, please don't hesitate to contact us. It is always our pleasure to help! ✨
Best,
Jeanette
The customer service has really been impeccable, which is saying something these days. The app has allowed us to fulfill the little complexities of our shipping logistics and I couldn't recommend it more
Thank you very much Scott for taking the time to leave such a lovely review for our Zapiet - Pickup + Delivery app!
If you have any other questions down the road, please do not hesitate to send us a message.
All the best,
Jessica
I want to extend my gratitude to Jessica from the Zapiet support team! She resolved my issue quickly and efficiently, taking the time to walk me through each step to prevent it from happening again. Her professionalism and responsiveness made a real difference
Hi Abdelrani,
Thank you very much for taking the time to update your review!
It was a pleasure chatting with you and getting our Zapiet - Pickup + Delivery app up-to-date and running the latest version to ensure the best performance, stability, and that you have all the latest fixes & features available to you and your customer's.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
I just wanted to give a kudos for great customer service for both Klaudia and Herman :) They are great! Always there to assist if we have question about the App :) Keep it up guys!
Hi there,
Thanks so much for leaving your feedback and for been a long time supporter of the app!
I am really sorry to hear that you have been facing issues recently. I just wanted to let you know that I have received your support ticket, fixed your isolated issue and have sent you a reply with further details.
I look forward to receiving your response shortly :)
Thanks again,
Andy
Very useful for its calendar. You can choose order preparation time and be sure your clients get their orders just the right time. Works well! Also goes well with Zapiet Delivery Rates
Hi there,
Great to hear you're making the most of our calendar and preparation time feature! Thanks very much for leaving us a review :-)
Best wishes,
Bogi
We ran into an issue with this app that prevented customers from checking out. I messaged support and their response was almost immediate. I was on the phone resolving the issue within minutes. Shout out to Klaudia who went above and beyond to make sure I was completely satisfied.
This app has transformed our business . Before we found Store Pickup and Delivery, there was no practical way for us to offer in store pickups at multiple locations. We just instituted the local delivery functionality (just a few button clicks to set it live) as well which is a lifesaver during the Covid Pandemic -- The tech support team is great too.