Zapiet ‑ Ramassage + Livraison

Zapiet ‑ Ramassage + Livraison

Avis (1 606)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
9 octobre 2023

We have been using the app for years and it has helped our store manage pickup and delivery orders immensely. Customer service is top notch. Support is very helpful and helps resolve issues immediately.

Mandarin Oriental, Hong Kong
R.A.S. chinoise de Hong Kong
Plus de 6 ans d’utilisation de l’application
Modifié le 1 juin 2022

This is such a brilliant app and worth every penny. Shopify's native ability does not have the same flexibility at all. The support is like no other I've ever received: super fast and always so friendly. Highly recommended.

Condor 7
Royaume-Uni
Plus de 6 ans d’utilisation de l’application
1 février 2021

Extremely useful app, have been using this app for 5years now and their efficient customer service never fails! Always fast with their replies. Special thanks to Bogi for helping me out with my Widget problem on my new theme! :)

Cake Delights Bakery
Singapour
Plus de 6 ans d’utilisation de l’application
Zapiet a répondu 1 février 2021

Hi,

Thank you for leaving a review, I'm pleased I could help you with installing the widget on your new theme!

Best wishes,

Bogi

Modifié le 22 août 2024

Merchant support provide a timely answer to emails with clear concise instructions. Jessica reach beyond the app to help me find the problem Thank you Jessica

Origin Bakery
Canada
Plus de 6 ans d’utilisation de l’application
Zapiet a répondu 7 mars 2023

Thank you very much Stacey!

It was great chatting with you via email to resolved your issue and getting your product moved over to the General Profile, so that the correct rate would appear at checkout from our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

9 juin 2017

Amazing, fast support!! Would definitely recommend this app to anyone.

The Habit Project
Canada
Plus de 6 ans d’utilisation de l’application
28 janvier 2022

This app & their support team are crucial to my client's store. They continue to be a great resource for us.

Cheese and Wine Traders
États-Unis
Plus de 6 ans d’utilisation de l’application
Zapiet a répondu 28 janvier 2022

Hi Jacob,

Thank you for these lovely words. We're happy to be of service!

Sincerely,

Sandy

Modifié le 31 janvier 2024

been using this app for a long time to manage in-store pickups, and it's helped streamline our workflow significantly. the zapiet team is also super responsive and always helpful in resolving issues we might be struggling with.

BETA5 Chocolates
Canada
Environ 6 ans d’utilisation de l’application
Modifié le 18 mars 2024

Jessica has been incredibly helpful, efficiently resolving all the issues we've encountered with Zapiet. We've been utilizing this application for several years, and only recently discovered some inaccuracies in our delivery service settings. The live chat experience with Jessica was outstanding, significantly enhancing our overall satisfaction with the service.

The Lobster Man
Canada
Environ 6 ans d’utilisation de l’application
Modifié le 13 septembre 2023

Great live chat service by Clemency. In my timezone (Asia). Intelligent support agents who know their app inside out. We've had this app connected for more than 5 years and whenever we need help (which is rare) they are there to help. Just added it on our new store. Shopify you should give this app some kind of special treatment for its excellence service.

Pop Up Wine
Singapour
Environ 6 ans d’utilisation de l’application
Zapiet a répondu 17 mai 2022

Hi there,

Thank you so much for your review!

It was my pleasure helping you set up your new collection in Zapiet - Pickup + Delivery :)

If you have any other questions or need any further assistance, please do let us know.

Take care,
Clemency :)

16 août 2021

Jayne Forde is a legend among legends. A true scholar and gentlewoman. Not only, did she do the update I asked her to do on the day I asked her to do it, she did it before I even realised it had been done. That is some real time travel esque like skills. Jayne, I salute you.

Design Museum Shop
Royaume-Uni
Presque 6 ans d’utilisation de l’application
Zapiet a répondu 18 août 2021

Thank you for your kind words.

It could have been any one of us here on the Zapiet support worldwide team.

You know where we are if you need us in the future!

Thanks so much!

Jayne