Zapiet ‑ Ramassage + Livraison , 1 423 avis
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Support is helpful and awesome. The app allows transparency for our customers and lets them choose their delivery/pick up times.
Hi there,
Thanks for your review! It's so good to hear our app is working out for you & your customers!
Best wishes,
Bogi
For our needs, this application has shown to be the most feature rich and usable in its "space". None of their competitors provided the same feature set or usability. Additionally (and perhaps more importantly) their support team is top notch.
Hi there,
Thank you so much for the lovely review! I'm glad our app stood out for you and is meeting your needs.
We're here should you need anything else!
Have a lovely day,
Marija
Been using this app for 4 years. Sam, Andy and Team always willing to go the extra mile! Thanks guys!
Stephane was a huge help with our store pick up and worked quickly. He didn't know how to code, but managed to figure it out for us. Much appreciated
Hi there,
Thank you very much for your kind words and review! We're always happy to help.
Steph
Jessica is a true magician. There was a technical difficulty that I had been struggeling with for months and she fixed it within a hour or so. The only downside is that I feel stupid now because I could have reached out to the Zapiet customer support sooner.
They are really one of biggest the reasons why this app is better the all the rest !
Thx again Jessica !
Hi Nick,
Thank you so much for your wonderful review and kind words
It was an absolute pleasure helping you this evening with our Zapiet - Pickup + Delivery app and setting up your different rates and postal code zones.
If you have any other questions or need any further assistance, please reach out!
Thanks again,
Jessica
This app saved our lives. We had a very tricky Delivery system with different availability per different locations. We also needed to allow some time to prepare the delivery and they have all these options available for us. There is nothing this app can't do. 100% recommended, it really made our lives much easier! Well done guys!
Hey there,
Thank you for taking the time to write this, it's fantastic to hear you're enjoying using the app! Keep up the amazing work that you're doing :)
Best wishes,
Bogi
Fantastic app functionality. We love using Store Pickup + Delivery as we have full control over the pickup experience for our customers. Also, the support is amazing!
Hi there,
We appreciate your kind words and input. 🌟
Please reach out to us at anytime if you need anything.
All my best to you,
Herman
I WOULD GIVE 1000 STARS, THE HELP WAS ABOVE AND BEYOND. REALLY WENT THE EXTRA MILE TO HELP ME. SO IMPRESSED WITH SERVICE.
Hi Tammy,
Thank you so much for your amazing words and review.
It was such a pleasure helping you today with our Store Pickup + Delivery & Delivery Rates by Zip Code apps.
Please do let us know if you have any other questions or need any further assistance.
Best wishes,
Jessica
SHOPIFY OWNER BEWARE! If you are using a SUBSCRIPTION app then ZAPIET will NOT included pickup times for RECURRING orders! It will only include date and times for the FIRST order placed by the customer but not recurring orders. This is a HUGE OVERSIGHT and a nightmare to find out when customers are picking up orders. We really like this app and have used it for awhile but with this glitch we will be looking for another app. If you're NOT using SUBSCRIPTIONS then it's a great app.
Support is super quick and really helpful. Had an emergency with my checkout and Zapiet support sorted me out within 5hrs. Woohoo!
Hey Cuppin's,
Thanks so much for your feedback. I really appreciate your honesty.
We did in fact stop our installs for almost two weeks and it actually dramatically increased our support requests. Aside from that we also have many merchants who install the app without requiring any support. It would be unfair on them to hold back their businesses.
I will reply personally to your support tickets within the next couple for minutes and we can get your issues resolved together :)
Kindest regards,
Andy Cargill
Founder of Zapiet