Zapiet ‑ Ramassage + Livraison

Zapiet ‑ Ramassage + Livraison

Avis (1 694)

Note globale
4,8
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
20 février 2025

Jessica really helped me understand and configure my Zapiet. Thanks

Boulangerie Caviste
Canada
Environ 3 ans d’utilisation de l’application
Zapiet a répondu 24 février 2025

Hi Raphaël,

It was really nice chatting with you and helping to get you back up and running with our Zapiet - Pickup + Delivery app!

Thank you for taking the time to leave a review and please do not hesitate to reach back out if you have any questions or need any further assistance.

Warm regards,

Jessica

25 février 2025

Responsive support. App works well. Easy to use for customers and staff.

The V Spot Thousand Oaks
États-Unis
Presque 5 ans d’utilisation de l’application
Zapiet a répondu 28 février 2025

Hi,

Thanks so much for your kind words! We're happy to hear that you're enjoying the app and that it's working smoothly on both ends. If you ever need anything, we’re here to help!

Warm regards,
Pavlo

10 décembre 2024

Manuel was very efficient in getting my store up and running again! Zapiet customer service in general is always very helpful.

Calma Floral
États-Unis
Plus de 4 ans d’utilisation de l’application
Zapiet a répondu 15 décembre 2024

Thank you for the lovely feedback!

I'm so happy I was able to get your store up and running efficiently. Our team always strives to provide helpful and reliable support for pickup and delivery, and it’s great to hear we’ve hit the mark.

We’re here whenever you need us! 🚀😊

-Manuel

4 décembre 2024

Great app, great fast and kind support. Works as expected and is worth the money!

The only thing to keep in mind is that the standard abandoned cart emails from Shopify won't work with the app because they bypass the date selection. With a modification, you could direct your customers to the cart instead of the checkout. This would work, but from a conversion perspective, leading them to checkout would be more effective. Additionally, if a customer opens the link in your email on a different device, they won't see any products in their cart because Shopify stores the cart locally in a cookie.

Der Schwarzwälder
Allemagne
Environ un mois d’utilisation de l’application
Zapiet a répondu 5 décembre 2024

Hi Stefan,

Thank you very much for taking the time to leave a review!

It was a pleasure chatting with you and helping you to get the correct date format added to confirmation emails in Shopify and within our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

30 novembre 2024

Spectacular, really listenened and got me through my issues. Friendly and knowledgable.
Kristine will get you back up and running!

Duckys Office Furniture
États-Unis
Plus de 4 ans d’utilisation de l’application
Zapiet a répondu 4 décembre 2024

Hi there,

Thank you so much for such a glowing 5-star review! ✨ My heart is bursting with happiness with such kind words. 💞

I greatly appreciate you! You're just too awesome! ✨

Take care & stay safe! 😃

Warm regards,
Kristine

16 décembre 2024

Very responsive & helpful support - we recently ran into an issue with a different third party app (for preorders) overriding the Zapiet tags, and the support staff very promptly not only found a workaround for us but also fixed all affected orders! Incredibly happy with the quality and level of service we've been getting so far.

Kele
Singapour
3 mois d’utilisation de l’application
Zapiet a répondu 18 décembre 2024

Thank you so much for your amazing review! 🌟

We're thrilled to hear that our team could help resolve the issue with the third-party app and get everything back on track for you. Reprocessing your orders and ensuring the correct pickup, delivery, and shipping tags were applied was our pleasure.

Your kind words mean the world to us, and we're so happy to know you're enjoying the quality of our service.

If you ever need anything else, we're just a message away!

-Klaudia

25 novembre 2024

The customer support from Zapiet is unmatched. If we're ever having a problem or need help doing something (even adding custom code) they are very quick to respond and always help us solve the problem (even if it's a Shopify problem).

Papa Haydn
États-Unis
9 mois d’utilisation de l’application
Zapiet a répondu 27 novembre 2024

Thank you so much for taking the time to leave such a lovely review!

It was a pleasure chatting and getting your pickup slots sorted with some coding for the Holiday season within our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

7 janvier 2025

Was facing some subscription billing charges issue as I am still testing the revamp of my website with the Zapiet App. I reached out to the supports team and Betty from support team was super quick in replies and efficient in expediting my ticket. Much appreciate! Hope when we settle with our website, the apps will run smoothly for us.

Re.juve Cold Pressed Juice Singapore
Singapour
Environ 2 mois d’utilisation de l’application
Zapiet a répondu 8 janvier 2025

Hi there!

Thank you for sharing your positive review! It was my pleasure helping you out with this issue. As you continue to refine your website, we are here to help every step of the way.

We look forward to being a part of your journey to success! 🚀

9 décembre 2024

They were right on top of everything and fixed the issues that needed to be fixed give Jessica a raise

ABoR REALTOR® Store
États-Unis
Plus de 4 ans d’utilisation de l’application
Zapiet a répondu 11 décembre 2024

Thank you Saulo for your lovely words and for taking the time to leave a review!

It was a pleasure helping you to get your store up-to-date with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

22 novembre 2024

Great customer support. I'm able to get my problems solved within a short period of time, and it's always been resolved. Highly recommend!

Voyageurs Sourdough
États-Unis
Plus de 4 ans d’utilisation de l’application
Zapiet a répondu 26 novembre 2024

Hi!

Thank you so much for your review!!

We do our best to provide the best experience to every one of our merchants, and it was my pleasure to help you one more time.

Happy Holidays!

Manuel 🙂