Zapiet ‑ Ramassage + Livraison

Zapiet ‑ Ramassage + Livraison

Avis (1 610)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
Modifié le 12 octobre 2020

AMAZING SUPPORT! Sandy has consistently assisted me during these hard times of COVID-19. Even when my questions are simple and easy she takes the time to get back to me in a timely manner. This app has greatly helped us and our customers choose the right option for delivery and shipping.

The Caviar Co.
États-Unis
Presque 5 ans d’utilisation de l’application
15 novembre 2022

This is a good app to enable both delivery and store pickup services. The customer service team is really strong, special thanks to Klaudia.

city'super E-Shop
R.A.S. chinoise de Hong Kong
Presque 5 ans d’utilisation de l’application
Zapiet a répondu 21 novembre 2022

Hi Louis,

Thank you so much for the 5-star review!

Our team is always happy to assist with your store pickup and delivery configuration. We're just an email or live chat away.

Cheers,
Klaudia

14 avril 2023

This app is really great for anyone wants to offer pickup and delivery in addition to shipping. Amazing customer service. Very quick and responsive.

Stick With Me Sweets
États-Unis
Presque 5 ans d’utilisation de l’application
Zapiet a répondu 17 avril 2023

Hi Wan,

Thank you very much for your review :)

It was my pleasure helping you this afternoon with some updates and getting all of your rates (including the Roadie integration) working on your store with our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to reach out.

Thanks again,
Jessica

Modifié le 23 mars 2020

-update to 5*-
My frustration turned out to be legacy code on my site. The support team came through in a big way to fix things and saved the day. After my search for other similar apps, I can say that this is the racehorse that you really need.

-initial 1*-
Very disappointed that the app didn't function as promised. The 'Delivery' option never worked, and despite repeated attempts to contact their Support, the issue was never resolved. Uninstalled and looking for something else.

Kendal Hills Farm
Canada
Presque 5 ans d’utilisation de l’application
Modifié le 17 mars 2022

A very good app. It made setting up a click & collect service very easy indeed. We've been using the Store Pickup functionality since we launched our new website in 2018. We are now in the process of adding a Local Delivery service, also using the app. Have used Zapiet support on a number of occasions – they have always responded quickly and been very helpful. Update: March 2022 - used Zapiet support yesterday and they were awesome! Had a super quick response via LiveChat. They quickly identified the issue, and put things right straight away. They also flagged up another issue which I was then able to put right. Excellent support (thank you Sandy!) and an excellent app.

John Crawshaw
Royaume-Uni
Presque 5 ans d’utilisation de l’application
29 septembre 2023

Amazing support and very flexible app to accomplish complex tasks with our physical store.

Sweet Lou's Cookies
Canada
Plus de 4 ans d’utilisation de l’application
Zapiet a répondu 1 octobre 2023

Hi Lou,

Thank you very much for your kind words and positive feedback! We're absolutely delighted that Zapiet - Pickup + Delivery has helped to manage your complex tasks.

Cheers,
Klaudia

7 juillet 2016

Amazing application, stellar support.
Couldn't ask for more!

Panerex
Belgique
Presque 5 ans d’utilisation de l’application
8 octobre 2018

I had a problem with some settings over the weekend. I messaged tech support and received immediate help from Sam and the issue was resolved! Thanks. We love the app.

NLaws@Home
États-Unis
Plus de 4 ans d’utilisation de l’application
Modifié le 20 mai 2024

Stephane, offered the best customer service! I am a novice in the world of web design. I needed guidance on setting up Zapiet's delivery/ pickup app.
He gave me the best customer service, ever! I really needed help and he provided it. Thank you Stephane.

Sonia

SpaJuiceBar
États-Unis
Plus de 4 ans d’utilisation de l’application
Zapiet a répondu 24 mai 2024

Hi Sonia,

Thank you so much for the awesome review!

We're always happy to help and go the extra mile to meet and exceed our merchants' expectations. If you need any help, we'll be here for you.

-Steph

22 mars 2016

A fantastic and most useful app. We got excellent and speedy support from Andy to iron the kinks out. Highly recomended !

-Ilse Jacobsen team, Iceland

Ilse Jacobsen Hornbaek Iceland
Islande
Plus de 4 ans d’utilisation de l’application