Zapiet ‑ Ramassage + Livraison

Zapiet ‑ Ramassage + Livraison

Avis (1 606)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
Modifié le 5 septembre 2024

Great Customer Service!!!

Kitty and Jeanette have been instrumental in helping me 1st improve Zapiet set-up and 2nd fix a situation where I messed-up my shipping settings.

They really went the extra mile to find a solution to my challenge.

Les Gastronomes
Émirats arabes unis
Plus d'un an d’utilisation de l’application
Zapiet a répondu 13 janvier 2023

Reply updated 10 Sep 2024:

Hi,

Thank you so much for your wonderful review! Going the extra mile for our customers is what we strive for, and we’re glad to hear it made a difference for you. If you need any further assistance, please don’t hesitate to reach out!

-Kitty and Jeanette

--------------------------------------

Thank you very much for your kind words and awesome review! It was a true pleasure working with you to setup up our pickup and local delivery app.

If you have any other questions, please don't hesitate to reach out!

All the best,
Steph

17 novembre 2023

Amazing customer service. I can't ask for anything better than this

Bathhouse Trading Company
États-Unis
Plus d'un an d’utilisation de l’application
Zapiet a répondu 20 novembre 2023

Hi Keegan,

Thank you for leaving your view, it's very much appreciated

It was my pleasure helping you to update our Zapiet - Pickup + Delivery and making the checkout simple and easy for your customer's.

If you have any questions or need any further assistance, please do not hesitate to send a message.

Kind regards,
Jessica

Modifié le 29 mai 2023

Outstanding technical support I received from Raji. I recently had an issue with my Zapiet account, and Raji was able to quickly and effectively resolve the issue.

Raji was incredibly helpful and knowledgeable. They took the time to understand my issue and then worked with my template specifically to find a solution.

I am so incredibly impressed with the effort level and technical abilities of Raji. They went above and beyond to help me, and I am so grateful for their assistance. As a result of Raji's help, I will be a Zapiet customer and advocate for life. I am confident that I can always count on Zapiet to provide me with the excellent customer service I have come to expect.

Thank you again for Raji's outstanding support. I highly recommend them to anyone who needs help.

1-800-GOFRUIT
États-Unis
Plus d'un an d’utilisation de l’application
Zapiet a répondu 29 mai 2023

Hi Nicholas,

Thank you so much for the outstanding review! I greatly appreciate your kind words and am thrilled that you enjoyed the technical support you received regarding Zapiet ‑ Pickup + Delivery.

We are grateful for the opportunity to assist you and thrilled to have you as a valued Zapiet customer.

Should you require assistance with Zapiet apps in the future, please don't hesitate to reach out. We are always here to help!

Warm regards,

Ismail Raji

Modifié le 25 janvier 2024

Diego was SO HELPFUL! I have not had any issue with having a question answered quickly! So friendly, prompt, and helpful!

Sugar in Bloom Cupcakes
États-Unis
Plus d'un an d’utilisation de l’application
Zapiet a répondu 9 août 2023

Hey Mel,

I'm so happy to have been able to assist you with our Zapiet Pickup + Delivery app! It was my pleasure to help.

If you ever need more help, don't hesitate to reach out to our team.

We're always here for you.

Best wishes!
Diego

20 octobre 2023

We had a conflict due to custom code interfering with the checkout button. Their support team were able to react very fast and identify the problem.

momotime.ch
Suisse
Plus d'un an d’utilisation de l’application
Zapiet a répondu 23 octobre 2023

Hi Phuntsok!

Thank you for your kind words and your wonderful review. It was a pleasure assisting you in resolving the custom code issue. Our team is here to support you whenever you need assistance with anything related to our Zapiet - Pickup + Delivery app.

-Veno

23 février 2023

Great app to manage local deliveries. I did a feature suggestion and it got implemented within a week. Awesome service.

Mublio
Pays-Bas
Plus d'un an d’utilisation de l’application
Zapiet a répondu 6 mars 2023

On behalf of our Zapiet team, thanks for leaving such an amazing review!
We are always on the lookout for new features for our Zapiet - Pickup + Delivery app and we're happy that we could implement them for you!

Please reach out to us if you need anything else!

Cheers,

Krystabel

22 mars 2023

Great support! Helped me with my issue quickly and in a professional way. Recommended over other options.

Farm.One
États-Unis
Plus d'un an d’utilisation de l’application
Zapiet a répondu 22 mars 2023

Hello Robert,

Thank you for taking the time to leave us this lovely review ! Don't hesitate to contact us again if you have any more questions about our Zapiet - Pickup + Delivery app and we'll be happy to assist you :)

All the best,

Sandy

2 mai 2023

I'm running multiple stores with this app and they deliver every time. They even helped me out with some customs stuff. Awesome support!

Dony Gourmet Store
Belgique
Plus d'un an d’utilisation de l’application
Zapiet a répondu 3 mai 2023

Hi Ruan!

Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up custom pickup slots in our Zapiet - Pickup + Delivery app. We are here if you ever need help with anything else.

-Veno

17 novembre 2023

Very helpful customer support

BonBon - A Swedish Candy Co
États-Unis
Plus d'un an d’utilisation de l’application
Zapiet a répondu 20 novembre 2023

Hi!

Thanks a lot for taking the time to write us a lovely review

It was a real pleasure chatting with you and should anything else come up, we'll be there for you!

-Steph

9 mai 2023

The team are so quick at answering and really help solve problems. Nothing is too much for the team and it’s explained in a really easy to follow way.

No.5 Blooms
Royaume-Uni
Plus d'un an d’utilisation de l’application
Zapiet a répondu 9 mai 2023

Hi Nicci,

Thank you very much for your wonderful review

It was my pleasure helping you today with specific products for local delivery within our Zapiet - Pickup + Delivery app.

If you have any other questions or need any assistance, please do not hesitate to reach out.

Kind regards,
Jessica