Zapiet ‑ Ramassage + Livraison

Zapiet ‑ Ramassage + Livraison

Avis (1 694)

Note globale
4,8
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
4 février 2025

jeanette was quick and great to deal with. thank you!!!

The Enchanted Florist DFW
États-Unis
Presque 5 ans d’utilisation de l’application
Zapiet a répondu 7 février 2025

Thank you, Terri!

I truly appreciate your kind words. It was a pleasure assisting you, please let us know if there's anything else we can do for you. It is always our pleasure to help!

27 novembre 2024

Klaudia was awesome. Fixed my issue in super fast time and gave me a rundown of what she did to fix it.

Goodies Jamaican Patties
Australie
Environ 3 ans d’utilisation de l’application
Zapiet a répondu 29 novembre 2024

Hi Sandra, thank you for the kind words! 😊

I’m thrilled we could quickly resolve your issue and get your local delivery rates up and running.

We're always here to support you with anything you need!

Cheers,
Klaudia

Modifié le 14 janvier 2025

Above and beyond customer service and support from the team, especially Clemency who solved an issue for me by investigating with exceptional attention to detail, ensuring that all bases were covered and doing everything that she could to provide the most complete solution possible.

The team continuously and thoroughly work at solving issues for us which has been a great help!

The Calzone Kitchen
Royaume-Uni
10 mois d’utilisation de l’application
Zapiet a répondu 20 novembre 2024

17 Jan 2025:

Hi Graeme,

Thank you so much for your kind words! It was a pleasure helping you with your cart page, I'm glad we were able to resolve all issues :)
If you ever need any further assistance, don’t hesitate to reach out — we’re here to help, every day of the week!

Have a lovely day,
Clemency

7 novembre 2024

Sandy was quick to resolve my issues so I was able to continue on with receiving orders. This is my stores most important app to function and the staff is always very helpful to address any problems that may occur

Boujie Vegan® Bakery
États-Unis
Environ 3 ans d’utilisation de l’application
Zapiet a répondu 11 novembre 2024

Hello Hannah,

Your kind words about our service and app mean the world to us. Please know that we are always here for you if you ever require any further assistance.

All the best,

Sandy

30 décembre 2024

Thanks for the great customer service today! Appreciate it!

Barking Dog Bakery & Feed
États-Unis
Presque 5 ans d’utilisation de l’application
Zapiet a répondu 7 janvier 2025

Hi there,

Thank you for taking the time to leave such a fantastic review! I am delighted that I could help you and make your support experience a positive one.

Please feel free to contact us anytime if you need any further assistance.

Best wishes,
Diego

Modifié le 16 décembre 2024

very helpful, solved my problem! happy day! thank you so much and Merry Christmas

SeaSweet Patisserie
Australie
Plus de 4 ans d’utilisation de l’application
Zapiet a répondu 8 décembre 2024

Reply updated 18 Dec 2024:

Hi Elias,

Thank you so much for taking the time to write such a wonderful review

It's always great to hear such positive feedback from our merchants, it encourages us to continue and strive even higher!

Wishing you a lovely holiday season,

-Steph

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Thank you for the 5 stars! We're thrilled you're enjoying our Pickup + Delivery app. Let us know if there's anything else we can do for you!

-Anggy

1 novembre 2024

Even though my issue turned out to be a problem with Shopify, Manuel walked me through the issue, how to fix it in the future, and fixed it himself. And we were able to get the problem fixed within an hour of first reaching out.

Vikings and Goddesses Pie Company
États-Unis
Presque 4 ans d’utilisation de l’application
Zapiet a répondu 6 novembre 2024

Hey Rachel!
Thank you so much for taking the time to leave this review!! I believe what made it easier to assist you was that you explained the issue and provided us with so many details 🙂 It was a pleasure for me to help, so your customers can keep enjoying your delicious pies ❤️
Remember, we're always here to help!!
Cheers,
Manuel.

9 janvier 2025

Kristine is a legend! They are so helpful when it comes to their customer service, help me figure out a very complex situation that I had no idea how to navigate. Couldn't recommend them more. If you need pick up and delivery, forget everyone else.

Être Patisserie
Malaisie
12 jours d’utilisation de l’application
Zapiet a répondu 15 janvier 2025

Hey there,

Thank you so much for your kind words - you've made my day!! You're the real rockstar, and I'm glad we could get your address pre-population and conditional activation set up together.

If you need anything else in the future, don’t hesitate to reach out – we’re always here for you!

Cheers,
Kristine

3 février 2025

Jessica was very helpful in resolving my concerns as it relates to my theme and updates.

RawthenticPlus
États-Unis
Environ 2 ans d’utilisation de l’application
Zapiet a répondu 5 février 2025

Hi Ashley,

Thank you very much for taking the time to leave a review!

It was my pleasure helping you with your theme/updates and getting some wording changed on our Zapiet - Pickup + Delivery widget.

Please do not hesitate to reach back out if you have any questions or need any further assistance.

Warm regards,

Jessica

6 février 2025

Jeanette was amazing after all i carry Karen personality sometimes she handled smoothly and helped me . She was so kind and helpful to solce the problem from begining to end. If she was here i could hire her.

OMO TRANSFER
États-Unis
25 jours d’utilisation de l’application
Zapiet a répondu 9 février 2025

Such a lovely review! Thank you so much, Omer. It was truly a pleasure assisting you. I’m delighted that everything is now working just as you expected.