Zapiet ‑ Ramassage + Livraison

Zapiet ‑ Ramassage + Livraison

Avis (1 606)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
Modifié le 12 octobre 2020

AMAZING SUPPORT! Sandy has consistently assisted me during these hard times of COVID-19. Even when my questions are simple and easy she takes the time to get back to me in a timely manner. This app has greatly helped us and our customers choose the right option for delivery and shipping.

The Caviar Co.
États-Unis
Presque 5 ans d’utilisation de l’application
Modifié le 23 mars 2020

-update to 5*-
My frustration turned out to be legacy code on my site. The support team came through in a big way to fix things and saved the day. After my search for other similar apps, I can say that this is the racehorse that you really need.

-initial 1*-
Very disappointed that the app didn't function as promised. The 'Delivery' option never worked, and despite repeated attempts to contact their Support, the issue was never resolved. Uninstalled and looking for something else.

Kendal Hills Farm
Canada
Presque 5 ans d’utilisation de l’application
15 juin 2023

This app helps us with local pickup, delivery, and shipping of our store products.
Great product and superb support.
Veno in the support team is amazing

Furniture Reuse
Royaume-Uni
Environ 2 mois d’utilisation de l’application
Zapiet a répondu 15 juin 2023

Hi Diye!

Thank you for your kind words and wonderful review. It was a pleasure assisting you with setting up product availability and shipping rates in our Zapiet - Pickup + Delivery app. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to help!

-Veno

Modifié le 17 mars 2022

A very good app. It made setting up a click & collect service very easy indeed. We've been using the Store Pickup functionality since we launched our new website in 2018. We are now in the process of adding a Local Delivery service, also using the app. Have used Zapiet support on a number of occasions – they have always responded quickly and been very helpful. Update: March 2022 - used Zapiet support yesterday and they were awesome! Had a super quick response via LiveChat. They quickly identified the issue, and put things right straight away. They also flagged up another issue which I was then able to put right. Excellent support (thank you Sandy!) and an excellent app.

John Crawshaw
Royaume-Uni
Presque 5 ans d’utilisation de l’application
7 juillet 2016

Amazing application, stellar support.
Couldn't ask for more!

Panerex
Belgique
Presque 5 ans d’utilisation de l’application
8 octobre 2018

I had a problem with some settings over the weekend. I messaged tech support and received immediate help from Sam and the issue was resolved! Thanks. We love the app.

NLaws@Home
États-Unis
Plus de 4 ans d’utilisation de l’application
Modifié le 20 mai 2024

Stephane, offered the best customer service! I am a novice in the world of web design. I needed guidance on setting up Zapiet's delivery/ pickup app.
He gave me the best customer service, ever! I really needed help and he provided it. Thank you Stephane.

Sonia

SpaJuiceBar
États-Unis
Plus de 4 ans d’utilisation de l’application
Zapiet a répondu 24 mai 2024

Hi Sonia,

Thank you so much for the awesome review!

We're always happy to help and go the extra mile to meet and exceed our merchants' expectations. If you need any help, we'll be here for you.

-Steph

22 mars 2016

A fantastic and most useful app. We got excellent and speedy support from Andy to iron the kinks out. Highly recomended !

-Ilse Jacobsen team, Iceland

Ilse Jacobsen Hornbaek Iceland
Islande
Plus de 4 ans d’utilisation de l’application
16 janvier 2020

The app is great and the customer support is absolutely amazing. We were using another Local Delivery app that now seems so rudimentary after using Zapiet Store Pickup + Delivery. Ismail is fantastic. Incredibly knowledgable, fast to respond, very helpful, and super easy to work with. Plus, the Knowledgebase provided is awesome and easy to use.

The Home Bakery
États-Unis
Plus de 4 ans d’utilisation de l’application
7 octobre 2022

This app is super useful for us, especially with all of our delivery zones. Great support as well when needed!

Commisso's Fresh Foods
Canada
Plus de 4 ans d’utilisation de l’application
Zapiet a répondu 8 octobre 2022

Hi Greg,

It was great chatting with you today and getting all of your settings "fixed up" for your store with our Store Pickup + Delivery & Delivery Rates by Zip Code apps.

If you have any questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica