Zapiet ‑ Ramassage + Livraison

Zapiet ‑ Ramassage + Livraison

Avis (1 610)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
4 mai 2021

This app is brilliant, out of all the Store Pickup and Delivery apps out there this one is by far the most robust and flexible and the customer support is INCREDIBLE. Highly recommend.

DJ Warehouse Hire
Australie
Environ 3 ans d’utilisation de l’application
Zapiet a répondu 4 mai 2021

Hi there!

We're so glad to hear that—thanks so much for the amazing review, we really appreciate it.

Should you need anything else, we're happy to help.

Have a lovely day,

Marija

29 juin 2023

We've been working with Zapiet since a few years already, there are been a few issues here and there, as it often happen with some app as Shopify keeps evolving as well, and you can then tell which are the ones you want to keep : Zapiet is one of them. They are always very reactive if there's any issue, we never felt like they didn't care and they deliver. Their app is always up to date and amazingly useful for us as we offer bike courier service and deliveries, and deal with different delivery times with different products.

We recently issued a specific request about a new Shopify feature that we wanted to work with and wasn't yet working with their app : done !

In short, an efficient app with a real team that keep the engines clean and oiled, and a wonderful and reactive customer service.

Archipel Berlin
Allemagne
Environ 3 ans d’utilisation de l’application
Zapiet a répondu 29 juin 2023

Hi Adrien,

Thank you so much for taking the time to leave such a kind review . We truly appreciate your loyalty and support over the past few years.

We were delighted to fulfill your request regarding the new Shopify feature. It's our pleasure to adapt and enhance our app based on the needs of our users.

If there's ever anything else we can assist you with, please don't hesitate to reach out. We're here to help.

Kind regards,

-Ronan

18 juin 2020

Amazing app and amazing customer service! Sandy was able to help us installing and fixing a couple of things for us! She even helped us to match the app to our theme colors! I'm just starting using it but I'm loving it! Recommend 100%

Smart Bamboo
Mexique
Environ 3 ans d’utilisation de l’application
Modifié le 3 février 2022

We use this app for almost 3 years now, and we are very happy with all the possibilities the apps has. It works simple and saves us a lot of time in handling our orders.
Also the help we get when we have a question is great!

Ballonnenexpert kip&co
Pays-Bas
Environ 3 ans d’utilisation de l’application
Zapiet a répondu 3 février 2021

Hi there!

Thank you so much for your lovely review and kind words—we really appreciate it!

I'm really glad you are happy with our app and our support.

We're here should you need anything else.

Have a wonderful day!

Marija

Modifié le 21 janvier 2021

The most useful app for our shop. Tons of useful features and their support is just one of the best in the industry. Rated 5 because we can't give higher rate

Fleuriste Binette et filles - Montréal
Canada
Presque 3 ans d’utilisation de l’application
Zapiet a répondu 22 janvier 2021

Thank you for taking the time to leave a review. It's great to hear a busy florist store such as yours find a lot of our features useful and that you appreciate our support.

Jayne

31 juillet 2019

Really great service, addressed my concerns quickly & all in all a good investment & great help to our business :)

Barking Good
Singapour
Presque 3 ans d’utilisation de l’application
14 février 2022

I'm giving this team, and their product, five stars for going above and beyond to support our migration to a new 2.0 theme. When a significant issue was threatening to derail our migration, the team worked over the weekend to respond and code a solution. Hard to know how you could ask for anything more from a customer service level. Their service level is the best in this class of apps by far, and the functionality is as well. Kudos to the entire team for providing service excellence.

Green Fresh Florals + Plants
États-Unis
Presque 3 ans d’utilisation de l’application
Zapiet a répondu 7 mars 2022

Hi there,

We really appreciate you taking the time to leave this review! Thanks for supporting our app, it was our team's pleasure getting you set up & running.

Best wishes,

Bogi

Modifié le 12 octobre 2017

The only app our store cannot live without. An elegant solution to what's otherwise a messy problem.

And the customer service and support is fairly fast and extremely helpful. Definitely the best part about using a Zapiet app!

Casa De Flora
Canada
Presque 3 ans d’utilisation de l’application
14 juillet 2022

I love this app, it provides functionality that Shopify's native pickup option does not (like allowing pickup from any location, not limiting the locations based on quantity). Their support team is extremely knowledgeable and helpful, and quick! I really can't recommend it enough, they go above and beyond to provide a great app, and great service.

Mikes Bikes (Sandbox)
États-Unis
Presque 3 ans d’utilisation de l’application
Zapiet a répondu 29 juillet 2022

Thank you Dylan for your review.

It was my pleasure helping you with our Store Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Cheers,
Jessica

3 novembre 2020

Very helpful and very prompt when I had some issues, which is rare to begin with. The app works exactly the way it should!

Metro Pet Unleashed
Canada
Presque 3 ans d’utilisation de l’application
Zapiet a répondu 6 novembre 2020

Hey guys,

Thank you so much for your positive feedback, we really appreciate it.

If there is anything we can assist you with in the future, please do not hesitate to get in touch, we are always happy to help.

Kind regards,

Ronan