Zapiet ‑ Ramassage + Livraison
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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I really appreciate the customer service with this app. There were some hiccups in getting the app installed, and the Zapiet team was very responsive and helpful in getting everything working smoothly.
Hi there,
Thank you for your kind review of Zapiet - Pickup + Delivery.
If you get any more 'hiccups' you know where to find us!
Best wishes,
Jayne
Timely responses, good support. We do a lot of business through local delivery routes, and unfortunately Shopify doesn't have great native functionality for this, but the Zapiet app makes this easier and more intuitive for our customers.
Hi,
Thank you for your wonderful review! We're thrilled our Pickup + Delivery app is able to help manage your local delivery routes.
Best wishes,
Zapiet team
Amazing support team. They are super responsive and will take the time to understand and find solutions for your problem. The app itself has all of the functionality we need to handle pick up and delivery orders.
Hi Emma,
Thank you so much for the kind words! We're so happy to hear that our support team was able to help and that the app is working well for your pickup and delivery orders. If you ever need anything else, don’t hesitate to reach out—we’re always here to help!
Have a great day!
Angelo
I've just installed the app and had Jeanette from Zapiet help me set it up properly.
If the app runs as well as the amazing customer service then I imagine I'm going to be very happy!
Thank you for the wonderful feedback! I'm delighted that you had a positive experience with the setup. If you have any more questions or need further assistance, feel free to reach out. I’m confident you'll love using the app as much as you enjoyed our service! ❤️
-Jeanette
Support is super responsive (<5 min response time) & helpful - resolved my issue within 20 min
Hi there, this is Manuel!
Thank you so much for your 5-star review!
I really appreciate the details you provided, as they helped me resolve everything quickly. I´m glad we were able to figure this out quickly. I looked at your store and, the Heartside Harvest Centerpiece is especially beautiful, and I absolutely love the flowers—it's perfect for Thanksgiving!
Happy Holidays,
Manuel 🎄
Stephane was very helpful, slove the problem in minutes. Great Job!
Jeanette was very helpful in troubleshooting my issue.
Zapiet is now installed and is the solution to my issue around being able to offer Pickup only for specific products offered through my Shopify store.
Thank you so much for the lovely review! 😊 I'm really glad I could help you troubleshoot the issue and get Zapiet set up for your store. It's great to hear that it's now working perfectly to offer Pickup for your specific products! If you ever have more questions or need further assistance, don't hesitate to reach out—we're always happy to help!
-Jeanette
Pavlo was incredibly helpful and took the time to explain everything to me. Much appreciated!
Hi,
Thank you so much! :) I’m glad I could help and provide the clarity you needed. It was a pleasure assisting you! You are welcome to reach us any time.
Warm regards,
Pavlo
Zapiet has been a fantastic app, and the customer support truly sets it apart. Angelo, in particular, was incredibly helpful and friendly. He resolved my issues quickly and provided detailed answers with useful article links. The whole experience was smooth and stress-free. Highly recommend Zapiet for anyone looking for a reliable app with top-tier support!
Great support!! Gabriel & Sebastian helped me quickly! Sebastian started then Gabriel jumped in. Once I was able to explain our scenario, Gabriel quickly came up with a configuration that worked! Thank you so much!
Hey Shani and Jeffrey,
Thank you so much for your kind review! I’m thrilled we were able to simplify your shipping zones and make your three-tier delivery model work seamlessly. Your patience and detailed explanations were a huge help in troubleshooting, and I’m so glad we could get it all sorted.
If you ever need anything else, don’t hesitate to reach out. Wishing you both a fantastic week ahead!
All the best,
Gab