Zapiet ‑ Ramassage + Livraison
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Excellent app, having tried several similar apps this one is head and shoulders above the rest, exactly what we needed for our store.
Support is superb, had a couple of minor issues and support responded immediately in the evening and worked til midnight to ensure everything was working correctly. Very very impressive, highly recommend Zapiet.
We own a bakery / coffee shop, and use this app to facilitate our same-day and pre-order process. The functionality is great and the support is even better. There are a few missing features for our use case, but when I reach out to support they are able to tell me whether or not these things are on the backlog, which I appreciate very much. We are coming from Toast POS, so Shopify is a big change for us. But, this app is working great and handles our high volume shop really well. Love it!!
The only thing I will say as a "wish list" item, is that we do have to do a few weird and time-consuming work-arounds because of our use case. I would love if we could have the Product Date Restrictions feature support adding entire categories at once, instead of just 1 product at a time. That would save me so much manual work and be a real game-changer for our workflows! Other than that, this app is truly awesome!!
Update: Support is always so awesome. Jessica helped me today with a wonky issue on the cart drawer .. THANK YOU!! Zapiet truly is the best!
Highly, highly recommend!
Hi Meg,
Thank you so much for your review.
So happy that I was able to help you with your drawer cart issue so that your customer's can have the best experience when placing orders via our Zapiet - Pickup + Delivery app
If you have any other questions or need any further assistance, please do not hesitate to reach out.
Thanks again,
Jessica
The help support of this app is amazing, Jelizaveta was so patient and worked through many details with me! I had used this app in the past and then recently tried a different app that was a little less expensive but came back to using Zapiet, it it worth every penny.
Thank you for your kind review, it was nice chatting to you yesterday!
If you have any further questions with regards to configuring your pick ups and deliveries just let me know. We will be happy to help :)
All the best,
Jelizaveta
Great app, it works perfectly to sort orders by time. The interface is intuitive and user-friendly. Moreover, customer care is truly special. I have never seen such responsiveness and prepared people. Congrats!
Hello,
Thanks for your feedback! We're ecstatic that you're loving using the app! We pride ourselves on our support so it's lovely to receive your kind feedback regarding that.
Best wishes,
Bogi
Great app and customer service!
Hi Lisa,
Thank you for taking the time to leave a review, it is very much appreciated
It was my pleasure helping you to set up your digitial products via our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Excellent app with even better support. I’ve been able to address quick issues as well as long-term development changes. They are very accommodating and knowledgeable about their product!
Zapiet is a great app with a brilliantly helpful support team who go above and beyond to help with any issue.
Great assistance from Jessica, very quick to respond and helpful. Good app for options between pickup, delivery and shipping.
Andy was a big help getting my site running. His responses were and time and he cut right down to the chase at every step. Thanks Andy!!!!!!
Love this application, it has been running our business for the last 4 months. Any technical problems are resolved very quickly, our last support ticket was sent in and we received a response and resolution within 15 minutes. Thank you Stephane!