Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
23 novembre 2015

Amazing app and Andy is great with customer service and helped me fix the issues we were having immediately! :-)

Shop Brightside
États-Unis
Plus d'un an d’utilisation de l’application
26 janvier 2021

Sandy and Kitty helped me all day today and they have been understanding, helpful, patient and very professional.
I do really appreciate their help and think both of them deserve the best and a reward for their excellent service and skills.
Many thanks guys! All the best and stay safe!

Mignon - Italian delicacies
Royaume-Uni
Plus d'un an d’utilisation de l’application
Zapiet a répondu 27 janvier 2021

Hi there,

It was our pleasure to assist you with the set up of our apps yesterday.

We both really hope you enjoy the apps and we hope we can help your business through these difficult times, you can reach out to us for assistance anytime.

Your lovely review is the best reward either of could ask for,

Have a wonderful day,

Kitty & Sandy

13 mars 2021

This app is brilliant, and the support is even better! Marija was able to take me step by step through how to set things up properly. It's very flexible and powerful and has enabled us to have really flexible shipping rates, dates, options and control the shipping options in the cart based on the shipping option selected in the basket. Hoorah!!

SECakery
Royaume-Uni
Plus d'un an d’utilisation de l’application
Zapiet a répondu 13 mars 2021

Hi there,

Thank you so much for your kind words—it was my pleasure helping you set up the app. I'm happy you'll be able to send your treats nationwide now using our rates. Yum!

We're here should you need anything else.

Have a lovely day,

Marija

15 novembre 2022

I couldn’t recommend this app or the people who work on it enough. I had an issue trying to set up all products for local pickup. I spoke with Stephane who talked me through it step by step and within less than 10 minutes I knew how to do it!! So happy and impressed with the efficiency, friendliness and helpfulness of the team who work for this app. Thank you again Stephane!!

tymelinbakeryorders
Royaume-Uni
Plus d'un an d’utilisation de l’application
Zapiet a répondu 21 novembre 2022

Hi and thank you so much for the kind words and awesome review!

It was a real pleasure working with you today setting up our Store Pickup + Delivery app to meet your needs. And if anything else comes up, we'll be there to help!

Stephane

16 septembre 2022

Quick and Efficient Response. They will help you with any issue you find. Definitely recommend if you have multiple store locations.

All Ways 99
États-Unis
Plus d'un an d’utilisation de l’application
Zapiet a répondu 17 septembre 2022

Hi Joel,

It was my pleasure helping you today with our Store Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

11 novembre 2022

Zapiet is working great for our store, we had some issues with the rates by distance, and also an issue with the checkout process, but gave Flora from customer service access as a collaborator and she fixed it in about 15 minutes. Outstanding customer support, so far we havent found a problem they couldnt/didnt fix.

Square Root Foods
États-Unis
Plus d'un an d’utilisation de l’application
Zapiet a répondu 11 novembre 2022

Hi Jack,

Thank you for your lovely review.

I'm glad I could get you all set up with Store Pickup + Delivery and Delivery Rates by Distance over chat.

Have a lovely day!

Flora

19 juillet 2022

Great customer service and very useful features. Have been using for for seasonal shipping needs for a few years now.

Wormuth Farm
États-Unis
Plus d'un an d’utilisation de l’application
Zapiet a répondu 29 juillet 2022

Hi Mike,

It was lovely chatting with you today and getting you set up for your seasonal shipping with our Store Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

8 août 2020

The customer service rep who helped me fix my problem did an amazing job and I couldn’t be more happy about the help

liquifiedjuicery
États-Unis
Plus d'un an d’utilisation de l’application
16 août 2021

Our business uses this app on a daily basis and we are over-impressed with not only its capability, but, it’s support when things don’t always work out.

Thomas Farms
Australie
Plus d'un an d’utilisation de l’application
Zapiet a répondu 18 août 2021

Thank you for the kind review.

It's good to hear that our app is helpful on a daily basis.

If you need anything else the team are always here for support.

Jayne

25 février 2020

Amazing! Solved all our logistics problems. Love the App and great customer support and service ! :)

KARMIC Cold Pressed Juice
Australie
Plus d'un an d’utilisation de l’application