Zapiet ‑ Ramassage + Livraison

Zapiet ‑ Ramassage + Livraison

Avis (1 591)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
24 août 2023

First of all, the customer service alone should be reason enough to choose this app. Any issue we've encountered has been promptly responded to and resolved by going above and beyond.

As an online shop with food sales, we could not function without the Zapiet App. It allows us to customize everything we need for pick up and delivery. Specific pick-up times, delivery dates, and most importantly preparation time which allows us to put together the freshest ingredients and fresh bake custom orders.

Fat Sparrow Group
Canada
Presque 2 ans d’utilisation de l’application
Zapiet a répondu 29 août 2023

Hi Deanna,

Thank you for your review and very kind words

It was my pleasure helping you yesterday to make sure that everything was working on your new theme with our Zapiet - Pickup + Delivery app.

If you need any further assistance or have any questions, please do not hesitate to send a message.

Cheers,
Jessica

14 février 2022

I use this app to allocate orders across locations based on customer postcode. The app itself works great but what I really like is that the support is second to none. Quick to respond, happy to go into the app and fix code where needed, and generally very positive and helpful no matter how basic my questions or obvious it is that I have done something incorrectly. If this app brings the functionality you need its worth a try.

The Source Bulk Foods UK
Royaume-Uni
Presque 2 ans d’utilisation de l’application
Zapiet a répondu 14 février 2022

Hi there,

It was lovely chatting with you this evening and thank you very much for your kind words.

As mentioned, if you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

25 février 2021

I highly recommend this app. Customer support was fast to respond and help me with the setup. Now everything is working smoothly :)

Fabricville
Canada
Presque 2 ans d’utilisation de l’application
Zapiet a répondu 2 mars 2021

Hi,

Thank you for your review! Glad I was able to help you quickly today :)

Best wishes,

Bogi

24 mai 2017

Great app. Fantastic customer service. Highly recommended.

Peticular
Australie
Presque 2 ans d’utilisation de l’application
Modifié le 4 décembre 2022

The service we received from the Zapiet Store Pick up + Delivery team was excellent (Clemency- Thanks! Stephanie- Thanks!) We wanted to hide pick up times during Christmas Week and especially on 12/24/22 because we are closing early on that day (which is Christmas Eve). I did a work around and cut off pick up on every Saturday at 2 pm in December but thats not great for busy Saturdays. I reached out to Zapiet explaining that we want to hide pick up time slots on a particular date. They fixed it up in a jiff. Thank you! from, FATAPPLE'S Bakery - Berkeley & El Cerrito California USA

FATAPPLE'S Restaurant & Bakery
États-Unis
Presque 2 ans d’utilisation de l’application
Zapiet a répondu 6 décembre 2022

Hi there!

Clemency here, thank you so much for taking the time to write such a lovely review :)

It was a pleasure working with you, I'm so glad we were able to help! If there's anything else we can help with, please do not hesitate to reach out!

All the best,

Clemency :)

29 mai 2020

Aaron the specialist helped me config the app and build a smooth checkout user experience based on complex pickup and delivery logic. Thank you Zapiet!

Hui Patisserie
États-Unis
Presque 2 ans d’utilisation de l’application
Modifié le 12 avril 2019

They were quick to respond and were so helpful in solving issues with a changed theme on shopify. Customer service was great!

Grateful Cratefulls
États-Unis
Presque 2 ans d’utilisation de l’application
14 juillet 2023

We only use a small subset of the functionality of this app - the ability for customers to select a delivery date for their orders - but it works very well for us. The most important things is the quality of the customer support. Their team (notably Kitty) have gone above and beyond for us multiple times to help with customised solutions to problems specific to our business.

My Supper Hero
Royaume-Uni
Presque 2 ans d’utilisation de l’application
Zapiet a répondu 19 juillet 2023

Hi Guys,

Thank you so much for leaving us a wonderful review! It is great to hear Zapiet- Pickup + Delivery has been able to help your store.

We are always more than happy to help, so you know where we are if you need anything else.

Best wishes,

Kitty

23 février 2018

If you offer pick up and local delivery this really is an APP you can’t be without.

The support is second to none, Sam has always been just an E-mail away with advice and and helping hand along the way. Carlsberg don’t make Shopify Apps but if they did......

Top APP... Top guys.

Bromfield
Royaume-Uni
Presque 2 ans d’utilisation de l’application
26 juillet 2020

I used this app for Local Delivery, It had almost all the features that I needed except one small feature to select a region from a dropdown list instead of typing the exact postal code or city name etc.

Other than that, the App is simply great and saves you a lot of time.
Support is very nice, Pamela Toni was great to answer all my queries and provided me much needed assistance. She made me love this app. :)

Monviso Trading Store
Émirats arabes unis
Presque 2 ans d’utilisation de l’application