Zapiet ‑ Ramassage + Livraison
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Was contacted by friendly support to upgrade our version. They helped us through the process, no problem. Thanks!
Hi there,
Thanks for your review! Glad we could bring you up to speed on the latest version :)
Best wishes,
Bogi
Robert was very helpful and helped us to achieve what we want! He has followed through the problem with us and replied asap. Highly recommended!
Hi Tracy!
Thank you so much for your kind words :)
I'm so glad to have found the problem and get everything up and running for you!
Cheers!
Rob
We were able to set this up on a staging site before pushing to our live site. Sam & the customer service team were incredibly helpful - answering any question we had. Their response time was also amazing, as we were working under a time crunch. The app was easy to install and most of the work is done for you! We can't wait to see the impact this app has on our store.
We launched a website to sell motorcycles online. We needed to deliver them personally or have customers come to us. These guys had the solution and the customer service to help with our specific needs.
We use the app for instore pickup and the support when running into minor issues is second to none! Everyone is very helpful and they have a quick response!
Hi there Clarissa,
Thank you so much for your lovely review. It was nice chatting with you today! Do not hesitate in reaching out so we can assist should you need any help down the road.
We are always happy to help!
Best,
Maria
Zapiet and Jessica (at Zapiet) are freakin awesome! So thankful how Zapiet has improved our Shopify experience. Support is always top-notch. They know the app!
Hi Justin,
Thank you so much for your kind words, they are so much appreciated by myself and the entire team.
Have a wonderful day and if you have any other questions down the road, please do not hesitate to jump back on the chat.
Cheers,
Jessica
The app is great and the support I received from Ronan was perfect for enabling our Thanksgiving-only products. Very professional service and patience working through some of our challenges.
Hi Rob,
Thank you so much for the wonderful review, it was a pleasure working with you.
I am delighted to hear that you had a great experience both with our app and with our support team.
If there is anything we can assist you with going forward please do not hesitate to reach out, we are always happy to help.
Have a great day :)
- Ronan
Ronan and the team had been very helpful to us!!! They listen to what is it that your business really needs and will help you to execute it. :)
Hey there,
Thank you so much for taking the time to leave a review.
It was a pleasure assisting you and I am delighted that you had a great support experience.
If there is anything that we can assist you with going forward, please do not hesitate to let us know.
Kind regards,
Ronan
We had an issue with the pick up times not showing up all of a sudden. It was just buffering. I got on the live chat and it was sorted within 30 min. Great customer service.
Hi there,
It was a pleasure chatting with you earlier and getting your store pickup times to show.
Please do not hesitate to reach out should you need anything else.
Cheers,
Klaudia
Works great. And when there are glitches, customer service is good. They respond within 24 hours, I'd say.