Zapiet ‑ Ramassage + Livraison
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This app has helped me a lot, as our whole work revolves around pickup and delivery, the support is extremely helpful and they have resolved any issues we had
Hi there,
Thanks for the kind review. It's great that our app has been helpful to your store.
I'm glad we could get your preparation times sorted out over chat.
We're always here if you need us again!
Jayne
The app does everything I need it to, and is quite easy to use. If I've ever a query, the chat service is brilliant. I've just been speaking with Jessica who resolved my query in a matter of minutes. Thank you.
Hi Naomi,
Thank you for you very kind words.
It was so nice chatting with you earlier today and I'm so glad I was able to help.
If you have any other questions down the road, please do not hesitate to send us a message.
Thanks,
Jessica
First, it's a super easy app to use, but when you do have a snag, they are amazing help!! Thank you SO much!!
The app works great! I'm not super savvy with web design so I've needed Zapiet's help a few times and they made it really easy to follow and customize the app to my business needs. I had my first delivery date last week, I had 30 customers come through and it was such a load off my shoulders to have the app working for me just the way I needed it! Thanks Zapiet!
We had some issues getting the app to work, it was letting people check out without booking a delivery time and day. The team at Zapiet dug through the coding in our site and found remnants of code from a disused app causing the issue and removed it, leaving their own app working perfectly.
Yea you pay for the app, but when you need support to keep your shop running and making money Zapiet support is worth more than what you pay for the app.
I would recommend for anyone who does local deliveries. Integrates with a lot of other platforms and they always try their best to resolve any issues I have.
As a brick & mortar serving our local community through deliveries and store pickups (60 mile radius or so) committing to an online shopping cart service was tough because they're all based around shipping products. When I came across 'Store Pickup + Delivery' during my Shopify trial, I knew it was a match made in heaven! Not only does the app work really well and look great, but when I ran into some installation trouble with a new theme, Zapiet helped me out the same day to fix the errors. Top notch customer service. Top notch product. Highly recommended if your store needs a shopping cart, but still does a lot of business in the community through deliveries and store pickups.
Fairly quick customer service and they've always answered/solved any issues with ease. I wished it were easier & less expensive to get the order dates synced to a calendar (like google) so everything is in one place.
Hi there,
Thanks for your review! Happy to hear you've had positive experiences with our support. Appreciate knowing your feedback about exporting your order information, we're always looking to improve the features and integrations available for the app.
Best wishes,
Bogi
We use this app heavily for our delivery service company and it's been good to us. It's almost perfect but we believe it will get there between better synergy with Shopify and added features. Flora I. was my support today and she has been great. Quick answers and clear instructions, It doesn't go unseen.
Hi Cristina,
Thank you so much for your lovely review and for your feedback!
We are always striving to improve our app so it doesn't go unheard.
Please reach out should you need anything else.
Have a lovely day!
Flora
We are very pleased with how the APP has integrated into our operations. Robert, the tech who helped me solve some of the issues I was having, was particularly helpful and provided excellent customer service.
Thanks again
The Daily Catch