Zapiet ‑ Ramassage + Livraison

Zapiet ‑ Ramassage + Livraison

Avis (1 618)

Note globale
4,8
Nombre d’avis par note
  • 89 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
3 février 2022

I loved working through chat with Klaudia. At first I was fearful it wouldn't be as useful and easy/friendly as having someone on a call but to my absolute surprise it was amazing! She managed to resolve all my issues in no time and saved the day. Give her a 5 star rating.

Maison Macha
États-Unis
10 mois d’utilisation de l’application
Zapiet a répondu 3 février 2022

Hi Macha,

What an awesome review 😊

It was great chatting about your requirements and being able to configure the app to suit them.

If you need any help, you know where to find us!

Have a great day ahead,

Klaudia

30 août 2022

I used this app to setup my local delivery. Very confused at first, I reached out for help from one of the knowledgable employees and they were a HUGE help! Very quick to respond too :)

Euclid Farms
Canada
10 mois d’utilisation de l’application
Zapiet a répondu 1 septembre 2022

Thank for your the awesome review!

We're always happy to hear wonderful feedback such as this not only for our Store Pickup + Delivery app, but for the team as well. We work hard to give our merchants the best experience possible with our apps but also when interacting with our staff!

Modifié le 29 mars 2023

Support was super responsive and was able to fix several issues quickly so we can launch our new site!

shopdowntoearth.com
États-Unis
10 mois d’utilisation de l’application
Zapiet a répondu 19 octobre 2022

Hey Alice!

Thank you for your kind words

It was really nice helping you out with your store and our Pickup + Delivery app 🙏🏻 Should you need anything else down the road to not hesitate in reaching back!

Wishing you a lovely day,

María

22 juillet 2015

Excellent support! Fast response and customer care support. You can't imagine that this support service happen in Shopify App, even hard to find in Software Engineering Industry.

Cakestarter
R.A.S. chinoise de Hong Kong
10 mois d’utilisation de l’application
7 janvier 2023

I am an online start-up bakery with one location. I migrated to Shopify because I needed future delivery, and WIX could not provide that functionality.
When I arrived at Shopify, I tried an alternative delivery app, but the application did not work correctly, so I turned to Zapiet - Pickup + Delivery.
I was concerned about the monthly cost of $29.99, but I was in a pinch and figured I would sort that out later.
The application worked perfectly. It was easy to install and provided all the functionality I needed, plus even some I did not know I needed. In addition, online support through Chat was constructive.
Getting back to the cost issue, I decided that 29.99 was too much, so I switched to another app, wrong decision. I quickly realized my mistake and went back to Zapiet. I then discovered they had started another subscription plan for a one-store operator with one location that was cheaper than my original plan.
I signed back up.
I had some issues with the restart, and again, Zapiet customer support (thanks, Clemancy and Stephane!) came through, and Zapiet resolved all issues quickly and efficiently.
I cannot recommend this application and company highly enough.

Three Brothers Cheesecakes
États-Unis
10 mois d’utilisation de l’application
Zapiet a répondu 22 février 2023

Hi there,

Thank you so much for your kind words, we can't say how much it means to us!

We're so happy our Startup plan suits your store, and it was our pleasure helping you get set up with our pickup and delivery app :)

If you have anything else we can help with, please let us know!

All the best,

Clemency and Stephane

21 janvier 2021

Cannot rate this app and support highly enough. Any issues I've come across have been resolved quickly and the recent updates such as limits applied to pickups as well as local delivery really help us serve our customers well.

Henry Street Garden Centre
Royaume-Uni
10 mois d’utilisation de l’application
14 juillet 2023

Great app and great customer service!!! Multi location best solution we could've found!!! Thank you guys!

Rock N' Road
États-Unis
10 mois d’utilisation de l’application
Zapiet a répondu 17 juillet 2023

Hi there!

Thank you so much for taking the time to provide feedback about your experience with Zapiet - Pickup + Delivery. We're so glad we could assist you.

If there is anything else we can do for you, please let us know. We're more than happy to help.

Wishing you all the best,
Betty

Modifié le 8 avril 2020

Ronan was amazing in customer support!, It was a very rapid and complete response from Zapiet. Verry Happy with the service and product.
Thank You!

JHS
Royaume-Uni
10 mois d’utilisation de l’application
15 octobre 2015

In-Store Pickup is the prefect app for business looking for a organized way to allow customers to select a date and time they would want to pickup their order. Also the support from the developer is fast and reliable. We had a code issue and he was very fast to respond and help fix the issue. I highly recommend this application.

Raw Feeding Miami
États-Unis
10 mois d’utilisation de l’application
Modifié le 18 janvier 2023

This is a super app to help allow Pickup and Delivery options for my customers. The app is simply to use and the customer service team is awesome, they are very friendly and trust worthy. It is a great app to enhance a shopify store.

Vanilla Pod Bakery
Royaume-Uni
10 mois d’utilisation de l’application
Zapiet a répondu 23 janvier 2023

Hi Pia,

It was a true pleasure helping you with our app and getting the Product Availability feature to work with local delivery for the desired products :)

If you have any other questions, please don't hesitate to reach out!

Steph