Zapiet ‑ Ramassage + Livraison

Zapiet ‑ Ramassage + Livraison

Avis (1 542)

Note globale
4,8
Nombre d’avis par note
  • 88 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
13 février 2019

The Help Team at Zapiet was very responsive and worked with me to answer my questions so that I was able to successfully update my shopping platform. I really appreciate the Zapiet team!

Local Roots NYC
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 6 juillet 2020

Great for when you offer an array of things like delivery, shipping, and in-store pick-up, like our store does. Their app handles it all.

WildFlora
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 22 mai 2020

Honest review: The platform works great if you use it "as is". Unfortunately there is no technical support number to call and all correspondence is done via email. We finally received support from someone named Sam and he/she was awesome because Sam addressed all the issues as opposed to looking at one support ticket and telling us to file a new ticket for the other issues. It only makes sense that all the issues are addressed because the app is unusable otherwise. Out of the box the app had bugs but Sam fixed them all for us and emailed us when he/she completed each milestone issue in a 4 hour window. This is the tech support we were waiting for. I do recommend this plug in from Zapiet. It is a good solution for restaurants.

Umami Fries, Inc.
États-Unis
Plus d'un an d’utilisation de l’application
13 janvier 2022

Customer service has been very quick and efficient. Thank you. The app is helping us with customizations that we couldn't do w shopify alone, although i wish it were allowed to operate more fully (control over shipping address fields, etc) and not be forced to fit inside shopify restraints.

André’s Confiserie Suisse
États-Unis
Plus d'un an d’utilisation de l’application
Zapiet a répondu 13 janvier 2022

Hi there,

Thank you for your review and kind words, it is very much appreciated!

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

11 novembre 2019

Sandy and Angelica were amazing. they were responsive and solved my issue within 24 hours. My customers are now happy and the order process is now running smoothly and efficiently.

BeamEPOS
États-Unis
Plus d'un an d’utilisation de l’application
27 décembre 2021

we went though a long journey with this app, and their keen efforts to improve is really impressive. THANK YOU!

Tayybeh
Canada
Plus d'un an d’utilisation de l’application
Zapiet a répondu 7 février 2022

Hi,
Thank you for sticking with us on this journey!
Best wishes,
Bogi

2 octobre 2017

Great app and very user friendly

Fuel Power Of Health
Belgique
Environ un an d’utilisation de l’application
27 mai 2020

Nous avons ajouté cette application à notre eshop pour pouvoir paramétrer au mieux nos livraisons & click&collect, la mise en route a été un peu laborieuse (ce qui explique la note, si j'vais pu j'aurais mis 4,5 ;) ) mais à chaque fois que nous avons eu un problème ou une question nous avons rapidement reçu aide ou réponse, et une fois que tout est fonctionnel l'app est juste top !

🚲 Salatim To Go 🚲
France
Environ un an d’utilisation de l’application
Modifié le 19 août 2021

Great app and great customer service. Really helpful and quick and were amazing at explaining my issues and how to fix them. Thank you

thegreenbowl
Australie
Environ un an d’utilisation de l’application
Zapiet a répondu 23 août 2021

Hi there,

Thanks for your review! Glad our support team were able to help :)

Best wishes,

Bogi

1 décembre 2020

WE use this app, as we have some pretty unique pickup/delivery requirements and it fit the bill. has had a few issues over the past year, however their support has been FANTASTIC - Kudos to all of you, especially Sandy Jolin, who has gone above and beyond to fix issues, and identify settings that should be reviewed to help improve our overall experience! Great job Zapiet!

Sysco@laMaison (Sysco Grand Montreal)
Canada
Environ un an d’utilisation de l’application