Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,609)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2016年8月29日

Works great. I only have one pickup location, so maybe that makes it easier to use? No issues that I can see.

Presso Canada
カナダ
アプリの使用期間:3ヶ月
2023年1月31日

Great app, but even better staff working for the app, Jessica went above and beyond this evening. We were really struggling with the rates and getting our shipping and local pick up options sorted, Jessica step by step talked us through it and fixed everything for us, answered a lot of silly questions from us having no idea what we are doing. I realised near the end that Jessica had actually stayed later than what her shift was to help us, yet again fix another issue with product specific preparation time. Credit to your team.

Rabbit Hole Cakes
イギリス
アプリの使用期間:3ヶ月
Zapietが返信しました 2023年2月1日

Hi Lee,

It was my pleasure helping you this evening to set up your rates and product specific preparation times

If you have any other questions (no question is silly), please do not hesitate to jump back on our live chat or send us an email.

Cheers,
Jessica

2022年2月4日

Absolutely awesome service EVERY single time. I would pay triple for an app with this type of support over a better free app. Trust me, you wont go wrong.

Blossom Lab
南アフリカ
アプリの使用期間:3ヶ月
Zapietが返信しました 2022年2月4日

Hello there,

Thank you so much for this great review!

I'm glad to read that our team have been helpful when you needed us, and that you're happy with our app.

Don't hesitate to reach back, if you have any more questions or need assistance

Sandy

編集日:2020年3月27日

Haven't fully tested the app yet, but had one of the best customer service experiences with Zapiet. After a slight delay, (due to higher than normal traffic volume for Zapiet) the customer service team fixed all my problems and even went above and beyond to provide extras I didn't even ask for! We are confident that Zapiet will work great for our local business and feel great having such a supportive group behind us.

Pet Spawt
アメリカ合衆国
アプリの使用期間:3ヶ月
2022年3月4日

So far so good. I was having the hardest time with customers ordering who wasn't in my delivery area. I saw this app and decided to give it a try. not only did it work perfectly customer service went above and beyond to help me implement it and workout all the kinks i am so excited now

Kookie Rehab
アメリカ合衆国
アプリの使用期間:3ヶ月
Zapietが返信しました 2022年3月7日

Hi Enola,

Thank you for the lovely review!

It was truly a pleasure working through the kinks with you.

Always happy to help

Cheers,

Klaudia

2024年2月17日

Their support is the best I've experienced with an app. It's Saturday afternoon and resolved my issue, coached me on how to avoid in the future, etc. I'm glad to have found this app. It will allow us to expand our online orders for local delivery and pickup. Yay!

Jackson Square
アメリカ合衆国
アプリの使用期間:約2ヶ月
Zapietが返信しました 2024年2月25日

Hi Therese,

I am delighted to see your review!

It makes me glad to know that I have managed to assist you timely and efficiently. We are always here to make your experience smooth, feel free to message us for any help you might need with our apps!

Warm regards,
Pavlo

2018年5月8日

Probably one of the best thought out apps there is out there. Almost everything has been considered for us (the merchant) and also the customers using it. In depth FAQ/instructions which are extremely detailed, and if there is something else you need, both Sam and Andy are very helpful, fantastic customer service and knowledge. With the restrictions we have with Shopify checkout, I feel that this app does the absolute max to minimise them, highly recommended and i look forward to my customers using this feature and what else these guys can do! Top marks. Thank you

Pasticcini
イギリス
アプリの使用期間:3ヶ月
2015年9月25日

This is a great product that is easy to use, even for those without coding experience. Andy went above and beyond to ensure it was installed on our site properly, even with the added needs of our slide out cart. Fantastic experience!

Barquebbq
カナダ
アプリの使用期間:3ヶ月
2021年3月18日

Jessica was really helpful and available ! She took the time to explain everything to me and was really nice ! Thanks again !

L'Apéro Ltd
イギリス
アプリの使用期間:3ヶ月
Zapietが返信しました 2021年3月24日

It was really nice chatting with you and so glad that I was able to help

Reach out anytime!

Jessica :D

2023年1月18日

Wir liefern in gewissen Regionen in NRW. Zapiet ermöglicht uns, den Kunden die Regionen einfacher zu vermitteln und Risiken aus dem Weg zu schaffen. Auch sind wir mit dem Support sehr zufrieden. Wir werden ernst genommen und bekommen sehr schnell Hilfe. Unsere Erfahrung ist sehr positiv.

Ruckzuuck
ドイツ
アプリの使用期間:3ヶ月
Zapietが返信しました 2023年1月24日

Hey,

es war mir eine Freude, mit dir zusammenzuarbeiten, um die Lokale Lieferung und den Express Versand bestmöglich nach deinen Wünschen einzurichten. Falls du weitere Unterstützung mit unserer App Zapiet - Pickup + Delivery benötigst, melde dich gerne bei uns!

Liebe Grüße

Lisa