Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

レビュー (1,606)

総合評価
4.8
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2019年7月24日

The Zapiet App and Team ROCKS!! The app is extremely well done, and the team behind it is always ready to go the extra mile to help their customers! Krumvillebakeshop.com cherishes your hard and caring work! Thank you!

Krumville Bake Shop
アメリカ合衆国
アプリの使用期間:6年弱
編集日:2023年8月31日

I spent hours trying to figure out the problem I was having. I started a live chat and Jessica was able to quickly Identify the problem and correct it. Very nice and polite.
Thank you Jessica!

Consider It Joy Baking
アメリカ合衆国
アプリの使用期間:5年以上
2021年4月15日

This app is perfect. Customer service Stephane helped me to solve the problem. She is so nice. Thanks for all the helping.

Alethea Flowers
カナダ
アプリの使用期間:5年以上
Zapietが返信しました 2021年4月21日

Hi there,

Thank you for the kind review! I'm glad we were able to help you and get your store setup with our app.

We'll be there in the future as well should you need any further assistance!

- Steph

編集日:2024年11月17日

I had an issue that was preventing key customers from being able to place orders. Rather than just providing blanket responses and trying to send me off to fix the issue on my own, Leo took the time to look into my settings and help make the corrections needed to get my cart back up and running. I really appreciated him being so patient and helpful.

Wild Valentine
アメリカ合衆国
アプリの使用期間:5年以上
Zapietが返信しました 2023年4月4日

Hi there!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad that we were able to set up the cart and checkout works now as expected!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me. 😊
Leo 🦁

編集日:2024年5月7日

We needed some help getting the app integrated into the site - and Zapiet did a fantastic job of supporting us. We love what they did!
Jessica was a huge help!!

Bloom by Anuschka
アメリカ合衆国
アプリの使用期間:5年以上
Zapietが返信しました 2024年5月8日

Hi Zach,

Thank you very much for taking the time to leave such a lovely review!

It was our pleasure helping you to set everything up in our Zapiet - Pickup + Delivery app and making sure that it was all working and generating the correct rates at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

編集日:2019年6月12日

Great team to work with to get any problems solved instantly. Recommending this app to anyone who's looking to help ease a customer user experience when it comes to placing an order time and pickup.

Fjord Fish Market
アメリカ合衆国
アプリの使用期間:5年以上
2023年8月30日

We have been using this app for years and love it. The features are great. Really expands upon Shopify's rather lackluster in-store pick-up options out-of-box.

We are currently upgrading to a Shopify Online Store 2.0 theme and had an issue with the widget not showing up on the cart page. I contacted support and Diego was extremely helpful. He had the issue fixed in just a few minutes. Thanks Zapiet team for the continued support!

Diamond Cellar
アメリカ合衆国
アプリの使用期間:5年以上
Zapietが返信しました 2023年9月3日

Hi Nick,

I wanted to thank you for leaving such a great review.

It was my pleasure to assist you with your transition to Online Store 2.0 and setting up Zapiet - Pickup + Delivery.

If you have any more questions or concerns, please don't hesitate to contact us!

Best wishes,
Diego

2023年5月17日

When I needed help with trouble shooting they were very helpful in providing help. This is a great app. Highly recommend

Caudle's Catch Seafood
カナダ
アプリの使用期間:5年以上
Zapietが返信しました 2023年6月16日

Hi Matt,

Thank you very much for the kind words and awesome review :)

We're always happy to offer the best help we can for our merchants and will be there for you should you need us in the future as well!

Stephane

2016年10月17日

We are using this app to manage our Home Delivery (via carrier) and our Neighborhood Delivery (to community sites such as schools, churches, and site-hosts). It works perfectly for our unique need. To top it off... Customer Care / Support has been absolutely stellar! We had some additional help and their team were quickly there to make sure we got this up and running the way we needed it to. Big Thanks To Andy and the rest of the team at zapiet!

Family Friendly Farms Online
アメリカ合衆国
アプリの使用期間:5年以上
編集日:2024年9月3日

Great support. Being using it for years and is a perfect match for our needs. Highly recommended. Latest fix (thanks Jelizaveta!) down to user error, as is so often the case.

And today (Sept 2024) a follow-up few words of further praise (thanks Jeanette!). Brilliant help solving a Shopify update which impacted us. Rapid response and great job. No effort spared to even improve our site, over and above the pre-update functionality. Couldn't recommend more.

Le Pro du Pneu
フランス
アプリの使用期間:5年以上
Zapietが返信しました 2022年6月6日

Hey Christopher,

Thank you for your kind review, it made my day!

All the best,
Jelizaveta