Zapiet ‑ Pickup + Delivery
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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We had a conflict due to custom code interfering with the checkout button. Their support team were able to react very fast and identify the problem.
Hi Phuntsok!
Thank you for your kind words and your wonderful review. It was a pleasure assisting you in resolving the custom code issue. Our team is here to support you whenever you need assistance with anything related to our Zapiet - Pickup + Delivery app.
-Veno
My questions were answered and I left with the info I needed. Thank you for your support in this matter.
Hi there,
You're welcome! Thanks for taking the time to leave this review.
Best wishes,
Bogi
Great app to manage local deliveries. I did a feature suggestion and it got implemented within a week. Awesome service.
On behalf of our Zapiet team, thanks for leaving such an amazing review!
We are always on the lookout for new features for our Zapiet - Pickup + Delivery app and we're happy that we could implement them for you!
Please reach out to us if you need anything else!
Cheers,
Krystabel
Great support! Helped me with my issue quickly and in a professional way. Recommended over other options.
Hello Robert,
Thank you for taking the time to leave us this lovely review ! Don't hesitate to contact us again if you have any more questions about our Zapiet - Pickup + Delivery app and we'll be happy to assist you :)
All the best,
Sandy
Amazing app, and amazing team ! Customer support is incredible! They were able to help me implement custom condition in less than 24h. The condition I was looking for was not readily available through the app, therefore they had to created one for me.
To be precise, we were able to create a condition where: x item can't be sold if y item is not in the cart. So thankful for their help ! Update: June 7 2022,
Had another issue, and it was solved within the hour ! Honestly, the best customer service out there!
Hi there,
Thank you for the amazing review!
I'm glad we were able to assist you with the custom condition.
Should you need anything else, please do not hesitate to reach out 😊
Kindest regards,
Klaudia
Best app for delivery, pick-up and shipping. Very rich in features including multi-location snd inventory sync. Great prompt live support.
Hi there,
Thank you for your kind review,
Glad to hear you like our app's features & our level of support!
Best wishes,
Bogi
I'm running multiple stores with this app and they deliver every time. They even helped me out with some customs stuff. Awesome support!
Hi Ruan!
Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up custom pickup slots in our Zapiet - Pickup + Delivery app. We are here if you ever need help with anything else.
-Veno
Kitty was extremely helpful on helping me with some errors on my website. Every-time I have an issue Zapiet always helps fix them smoothly.
Hi there,
Thank you for leaving us such a lovely review!
I am delighted to hear we have been able to support your store overtime.
You know where we are if you need anything else!
Best wishes,
Kitty
Very helpful customer support
Hi!
Thanks a lot for taking the time to write us a lovely review
It was a real pleasure chatting with you and should anything else come up, we'll be there for you!
-Steph
We've been using this app for about half a year now. There are still some limitations to the app (as with all apps) but overall, it has been very useful for our business and it's great that the team behind the app is working hard to roll out updates — we really hope they can figure out a way to include the delivery/pickup date on the Shopify packing slips and also allow us to choose a longer pickup/delivery window (currently it only allows a slot frequency of up to every 60 minutes). A special thank you to Ismail Raji (Senior Merchant Support), who has been very helpful and fast in helping us sort out some issues.
Thank you so much for your kind words.
We really appreciate you taking the time out to share your experience with us — For the packing slip, once Shopify supports order attributes in its template, we'll add a ready to use code snippet to our help centre so you can simply copy it and paste it to include the app details.
We've taken note of the delivery window frequency request and, hopefully, we can drop you an update on it in the near future.
Thanks,
Ismail