Zapiet ‑ Pickup + Delivery
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리뷰 (1,609)
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Good service and good supports !! Worse it to pay for it!
It is exact function that I would like to add to my site
Hi and thank you for the review!
We're glad to hear that our Store Pickup + Delivery app is able to empower your site with the features you need.
I used this app for free pick up services for my store, I needed an app that could offer free pick up on only certain items and disable shipping as well.
The customer service is GREAT! They respond fast and with extremely detailed and step by step instructions, making the app even easier to use!
Hi there!
Thank you so much for the lovely review! It was my pleasure helping you set up your store.
Should you need anything else, were here for you.
Have a lovely day,
Marija
Beautiful integration and superior customer service. Any merchant should strive to have Andrews amazing customer service.
Great App and fantastic support from the Zapiet team. This app works fantastic across multiple store pickup and delivery locations as well as handles complex shipping rules. A perfect choice for those looking for multiple shipping methods that all work together seamlessly. Highly recommended to all.
The immediate service provided was a game changer for my team. We use the tool on several stores and are extremely satisfied with the overall experience and quality of this application. The technical support is by far the most accommodating service I have ever experienced in the back end operations of my online stores.
Hi Kerri,
Thank you very much for your lovely review!
It was my pleasure helping you today to set up your rates and the integration with Boxify
Any other questions, please do not hesitate to send us a message.
Best wishes,
Jessica
So far this app is doing a good job for us. Very impressed with their support - I had a few settings that I didn't have correct but Jeanette took the time to get me sorted out. Very impressed!
Thank you so much for taking the time to share your feedback with us. It was my pleasure helping you set up your account! Please do not hesitate to reach out to us if there's anything else we can do for you. It'll be our pleasure to help. ❤️✨
-J Barjum
App worked well when it did, I have tried on numerous occasions to get help from Zapiet and nobody has ever contacted me back. I am very embarrassed to run my business this way. A lot of unhappy customers, loss of sales and loss of money due to giving a large amount of refunds back to the customers. I like the app but just want it to work for me. I understand that these are tough times but we are all going through them as well. Shame on you Zapiet.
* POST COVID-LOCKDOWN UPDATE - SEPT 2020 *
Hi New England Meat Company,
Thanks so much for your feedback! I'm truly sorry for the poor experience you had back in May.
As i'm sure you can imagine demand for our app skyrocketed exponentially this year. We certainly struggled to keep up both technically and on the support front as we just wasn't prepared.
We have since grown our team and have implemented a huge number of process and technical improvements. As you will see from our recent reviews we have successfully scaled and are back on top form.
I have documented the improvements we made at length in this blog article: https://www.zapiet.com/post/surviving-the-pickup-ocalypse.
I'd be more than happy to personally hop on the phone with you anytime to help get you setup and clear up any questions you may have about the app or our business.
I hope to hear from you soon :)
All the best!
Andy Cargill
Founder of Zapiet
Service support au top !! merci Zapiet !
Merci beaucoup d'avoir pris le temps de partager votre expérience positive avec notre application! C'est toujours gratifiant de savoir que nos efforts ont un impact positif sur nos marchands
-Steph
The app is super helpful for my website and the whole team is great and very responsive excellent customer service.
Had some issues with my new theme and he jumped right in and took care of them so everything works smoothly.
This app is quite easy and has a lot of options I can configure. The support team was great and helped me out many times.
Hey Ekatrina,
It was a pleasure speaking with you and I'm glad I was able to assist you today.
If there's anything else we can do to help you, please don't hesitate to reach out!
Thanks,
Stephane