Zapiet ‑ Pickup + Delivery
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Jessica from support chat was AMAZING - we had a couple of major issues causing both our staff and customers a lot of confusion - she was able to solve both in less than an hour while also fixing a couple of our other buggy issues. I could not give her any higher praises!
Hi Shelbi,
Thank you so very much for leaving such a lovely review!
It was a pleasure chatting with you and getting a few things sorted on your store for your pickup & local delivery, along with an integration with our Zapiet - Pickup + Delivery app.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Super App, Super Support
Thank you SO much for your review! We're thrilled to hear that you're enjoying our app and service. It was a pleasure to help you get everything set up smoothly. If you ever need further assistance, don’t hesitate to reach out—we’re always here to help! ❤️
- Jeanette
Service centre d'aide, rapide et efficace.
Bonjour,
Merci beaucoup pour votre avis ! Nous sommes ravis que notre service ait été rapide et efficace pour vous. Votre satisfaction est notre priorité, et vos commentaires positifs nous encouragent à continuer à offrir le meilleur service possible.
N’hésitez pas à nous contacter si vous avez besoin d’aide supplémentaire.
Bien cordialement,
Diego
It's easy to use with the great customer service, solving any issue within minutes.
Hi
Happy to hear that you find Zapiet Pickup + Delivery easy to use & that we were able to resolve your issue quickly.
Always happy to help!
Jayne
Great support from Jessica and the whole team! The quick support is the reason I stay with Zapiet.
Hi there,
Thank you very much for taking the time to leave a lovely review!
It was a pleasure getting your local delivery up and working with our Zapiet - Pickup + Delivery app.
If you have any questions or need further assistance, please do not hesitate to reach out.
Warm regards,
Jessica
Chat is very helpful! Shoutout to Leo!
Hi Sara!
I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were able to solve the conditional activation issue you had!
If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!
Thanks once again for the review; it really means a lot to me. 😊
Leo 🦁
A review for Zapiet team, I got an issue with zapier so I reached out for help. They are very responsive, helpful and I would like to say thank you for supporting our business, have been with them for almost 7 years now, they improve every years to match customer demands and to match the world changing while keeping quality consistency. Always love their works.
Hi Crois!
Thank you so much for your wonderful review! We're really happy to hear that you've had a positive experience with our team and that we've been able to support your business over the years.
It's amazing to know that we've been a part of your journey for almost 7 years!
We're grateful for your loyalty and support. If you ever need anything, please feel free to reach out. We're always here to help!
Thanks again for your kind words and for being such an important part of the Zapiet family.
Warm regards,
Betty
I recently had the pleasure of working with Jessica, and I must say I am incredibly impressed with her dedication to providing top-notch customer service. From the moment we started interacting, she demonstrated a high level of professionalism and expertise in her field, addressing all my concerns with remarkable knowledge and efficiency. What truly sets Jessica apart, however, is her genuine kindness and warmth, which made our interaction a wonderful experience. Her unwavering commitment to ensuring customer satisfaction is a testament to her work ethic and passion for her role. I recommend Jessica to anyone seeking an exceptional customer service professional and would not hesitate to work with her again.
Reply updated 8 October 2024:
Thank you so much for your thoughtful and kind review Luis!
I'm thrilled to hear that you had such a positive experience and I'm so happy that I was able to help you to get our Zapiet - Pickup + Delivery up and working on your new theme.
If you have any questions or need any further assistance, please don’t hesitate to reach out again in the future!
Warm regards,
Jessica
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Hi,
It was a real pleasure helping you set up our widget!
If you need anything else, feel free to reach out. Our team is always happy to assist :)
-Steph
Support from Jeanette was great! She was pleasant, clear and very knowledgable with the app setup. Thanks
Thank you so much for this review, Jonathan! It was truly a pleasure helping you set up your store! If you ever need assistance, remember we're just one message away! ✨
-Jeanette
Anggy provided all the help needed. The app itself is very solid. Happy!
Hi Margot,
Thank you so very much for your review! It was my pleasure to help set up the rates in your store, and I'm happy to see that my colleagues also helped with the dates! We're always here to help with anything you need, so don't hesitate to shoot us a message anytime.
I hope you have a wonderful day! 🌞
Anggy