Zapiet ‑ Pickup + Delivery

I found this app SUPER easy to set up and it gave me the exact customization I needed. When I got stuck on something, the customer support team literally replied and had it fixed within minutes!! Our store hasn't gone live yet, but from our test orders etc the app seems to be working perfectly and is a really great addition to our store.

Five stars not just for the app, but also for Jessica from customer support who immediately identified the issues I was having and provided quick solutions. Would recommend

Not saying this is the perfect pickup solution. But it is the best one I can find. I really like it's bulk orders status editor and pickup security code. Hope it will continue to improve on its pickup only mode in future. Also, the supportive staff is really helpful and responsive.

Great app, especially with the latest update. The customer service has been top drawer. More than happy to help at any step of the way. Would highly recommend this app to anyone trying to juggle standard delivery, click-and-collect and local delivery.

The app is great but that's not the reason you pay the monthly fee, you pay the monthly fee for the 5 star support! If you run into any issues they will fix it fast and guide you through it so you can get back to running your business.

Hi everyone!

This is an updated review just after 6-7 hours. I went to bed around 2am not being able to figure out the issue my store was having. I woke up to an email from the support team asking if they could personally onboard my shop with your app. Although their app is a bit more expensive, the support itself was well worth the extra expense. My store is now up and running with customer purchasing and they are having a streamlined process. I'm excited to get this going and serve my community.

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I didn't even get a chance to use this app due to no response in customer service after a few emails. I'm switching over to another app.

Thank you

I had a bit of trouble with my checkout flow (only allow pick up and also to not enable shipping) and the rep, Jessica, really helped me. She even brought up things I was not aware that I might want to change so that's even better. Everything was clear and fast. Great support.

Fast & easy to access customer service. Pleased with my onboarding and early stage use of Zapiet. Highly reccomend.

If I could give this app 300 stars I would! We have had issues with our calendar/date picker app since it was installed a few years ago. Pickup orders account for a high percentage of our orders - and it was challenging to capture the information accurately - resulting in lost sales. Enter Andrew with this amazing app! Not only does the app far exceed our expectations, the high level of customer service Andrew provides is second to none. I highly recommend this app!

Great customer service! We had trouble with the install and their team helped it get resolved quickly. Once we got it working the app works great!