Zapiet ‑ Pickup + Delivery

Our shop has been using the Zapiet Store Pickup + Delivery function for several months now. When we first started using it, Sam at Zapiet was so unbelievably helpful with helping to code the app into our checkout (truly a lifesaver!). The app itself is fairly easy to use and it's been so great telling local customers that they can now save on shipping costs if they are local and want to pick up their products from the store!

Recently, we've run into several orders from customers who have somehow selected the store pickup function and replaced the store address with their home address (in an attempt to get free shipping, we assume). When I emailed Zapiet, Sam responded within a day and looked into the issue we were having. He not only explained what has been happening, but also offered to fix the problem for us! He resolved our store pickup issues with coding changes to our cart in less than 24 hours!

I highly recommend using this app for your shop! And thank you to Sam and Zapiet team for all of your help!!!

I have installed this app to assist our business sell our products in local suburbs only. It is perfect for our requirements. While it is straight forward to set up, when I needed support, the Zapiet Store Pickup + Delivery team responded quickly, despite the huge demand at the moment due to Covid-19 situation. Big shout out to Rob P in particular for his support and assistance!

The customer service has been extremely helpful and very polite while I've been figuring everything out! It was hard finding the right app for what we needed for our business, but this seems to be a great fit.

This app is the best, so much better than the native basic instore pickup feature in Shopify. You have way more control over things and the support from Zapiet was killer. They helped me get it dialed in fast and even fixed a few things to improve the customer experience that they noticed like instead of "shipping" it said "instore pickup" etc. That stuff was broken from another app I installed and they not only noticed it but updated it for us. Good peeps, great app.

Great app, could be more flexible in terms of deciding timeslots for Pick up and Shipping. Their support is always very helpful.

So far, we love this app! The support has been amazing to work with, specifically Aaron and Seth! The documentation provided has been super beneficial, as well! Look forward to continuing to use the app!

The app is awesome, the people and support behind the app are awesome, and the ease of use is awesome. I would highly recommend this app!

This app has been super helpful in allowing our client to add delivery/pick-up functionality to their site. The support team was responsive and chatted with us about some functionality needed to fit our site and get things running 100%. So far so good!

I would highly recommend this app as one of your key app to install if you are offering pick up service with your shopify store. (Big business or small business)

Money for the app is sooo worth it. (I use the $19 per month plan) If you are just starting out with your shopify store or trying to keep your costs as low as possible, then this app has to be the top ones next to your email marketing app.

Very easy to use and can customise days and calendar times for your store to work around your personal commitments eg I run my business via my home, and offer pick up service as in 'Click & Collect' service for my local customers to save on delivery costs. I can block out days that I am fully booked with kids events or a full in day with other commitments eg doctors appointments, errands days etc. Or simply blocking out public holidays where I am not open for business.

Once you have things set up, this app quietly does it's own thing in the background and does it's job and speeds up my job of not worrying about arranging an appointment with customers to pick up their items. Customers happy, I am happy and have more free time too.

This app works great for my stores needs! A great find for sure! It also integrates with my other apps in my store so it all runs smoothly. And the support is great! Fast to respond and very helpful. I would recommend them to anyone else I know who is looking to do pickups and deliveries.