Zapiet ‑ Pickup + Delivery

We had a conflict due to custom code interfering with the checkout button. Their support team were able to react very fast and identify the problem.

Their Tech support is always exceptional. Whenever we've had issues, they've always helped to sort them out as quickly as possible.

This is a great app. As a small business owner, the amount of apps needed to run your store to compete with the big businesses is beyond overwhelming and time consuming. So when you come across incredible customer service of an app that goes above and beyond like Diego from Zapiet did - it is life changing. I cannot thank him enough for all the help, amount of time he spent helping me and quick response to my emails for all the issues I was having setting this up. Thank you Diego - you are the best - Zapiet is beyond lucky to have you on board :)

I recently integrated Zapiet's Pickup + Delivery app into our store, and I must say, their support team has been nothing short of outstanding. From start to finish, the experience was smooth and stress-free, largely thanks to their responsive and knowledgeable support.

Whenever I had a question or ran into a minor hiccup, the Zapiet support team was there to help. Their response times were impressively quick, with most queries addressed within a matter of hours. The level of expertise displayed by their support staff was evident in their thorough explanations and step-by-step guidance.

One standout feature of Zapiet's support is their dedication to finding solutions tailored to my specific needs.

The team at Zapiet, mostly Jessica, did an outstanding job with integrating my delivery into my shopify store. She was friendly and knowledgeable, not leaving any stone unturned. I would most definitely recommend the team at Zapiet at the go to software for delivery! Way to go Jessica!

Amazing app. Shout out to the team members including Ronan and Sandy. They have been a huge huge help and offer amazing customer service!

This app is the best, so much better than the native basic instore pickup feature in Shopify. You have way more control over things and the support from Zapiet was killer. They helped me get it dialed in fast and even fixed a few things to improve the customer experience that they noticed like instead of "shipping" it said "instore pickup" etc. That stuff was broken from another app I installed and they not only noticed it but updated it for us. Good peeps, great app.

Just experienced a wonderful level of service, which can only describe as astonishing. After making a terrible error in removing the app in question. I was fortunate enough to stumble onto Betty. Her thoroughness, patience and attention to detail to ensure that I, a complete novice to both Zaplet and Shopify, was 2nd to none. She managed to reinstate my settings and also tweak my configuration to meet my requirements. She was an absolute life saver, as my foolishness around removing the app, rendered my Shopify platform inoperable. A valuable asset she is, to both Zaplet and Shopify. Thank you Betty.

We have been using this app for a year, and it has been a great fit for our needs. The app continues to be updated, and the customer service is excellent and responsive.

Their active chat professionals are very helpful. Jessica, in particular, was very efficient and fixed a lot of issues we'd been having quickly and with clear communication.