Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

리뷰 (1,694)

전체 평점
4.8
평점 수준당 개수
  • 평점의 90%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2024년 11월 15일

I have had a few questions on how to use the app or where to find specific information on what would help my application best and I have always had a quick response and answers to my questions. I recently had an online meeting with Jeanette, and she was very nice, pleasant, helpful and explained everything to me including the fact that all of the information that we just discussed would be emailed to me. That was great so that I can review the information anytime later and didn't have to remember it. I love Zapiet - Pickup + Delivery and have been using for 7+ years. It works great for our online store and haven't found anything better for our needs. I would definitely recommend trying this app! Thanks to everyone at Zapiet and keep up the good work!

Eston's Bakery
미국
앱 사용 기간 대략 7년
답글 Zapiet개 2024년 11월 20일

On behalf of Jeanette and our whole team, thank you for your 7+ years of loyalty, and your wonderful feedback! Your kind words about our team and our app really do mean a lot to us.

Best wishes,

Bogi

2025년 2월 5일

This is the easiest app I have had the pleasure to use, and Jessica is wonderful! The customer service is always amazing and will stick with you even if my website isn't working right! I appreciate them and this app so much!

Floret + Foliage
미국
앱 사용 기간 거의 2년
답글 Zapiet개 2025년 2월 7일

Hi Allison,

Thank you very much for taking the time to leave such a lovely review!

I'm so glad that everything is now up and working with our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,

Jessica

2025년 1월 24일

Great app and excellent customer service! Would highly recommend for anyone looking for a local delivery app. Works well with the zipcode app as well.

Bakersfield Pet Food Delivery
미국
앱 사용 기간 거의 5년
답글 Zapiet개 2025년 1월 26일

Hi,

It's been a pleasure to be able to assist you and resolve the reported issue. We're doing our best to ensure smooth experience for our merchants and end customers, and it is wonderful to see your appreciation of our efforts. Don't doubt you're welcome to message us if any assistance is needed.

Warm regards,
Pavlo

2025년 1월 18일

Laura went out of the way to trouble shoot my issues for me, even though we found it was not really attributed to Zapiet.
This really saved my website. Thank you Laura!

Pâtisserie CLÉ
싱가포르
앱 사용 기간 1년 초과
답글 Zapiet개 2025년 1월 21일

Hi Joy,

It was my absolute pleasure to help! Thank you so much for taking the time to leave a review. I'm just happy we were able to figure everything out together.

Always here to help with anything you need. Cheers!
Laura

2024년 12월 29일

Leo did a fantastic job of supporting me with my website and also taught me how to do things myself incase of later issues. Such brilliant service!

Polly's Pantry
영국
앱 사용 기간 거의 3년
답글 Zapiet개 2025년 1월 2일

Hi there!

I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were set up your local delivery for Dollar and Scotland only!

If there's anything else you need, don't hesitate to reach out. We're always here and ready to help!

Thanks once again for the review; it really means a lot to me.
Leo

2024년 12월 9일

Pickup and delivery works very well in both online store and Shopify POS.
The Zapiet schedule tile in POS works great. It's a bit unclear where Shopify POS leaves off and Zapiet Pickup + Delivery takes over.

Customer support was able to research both and help me navigate the process for both.

I look forward to using these 2 together in the future

Piedmont Scout Tree Lot
미국
앱 사용 기간 8개월
답글 Zapiet개 2024년 12월 11일

Thank you for your review! Glad to hear our support team were able to guide you through using the app for both POS and your online store.

Best wishes,

Bogi
Zapiet

2024년 12월 3일

Support is great. This gives our customers the option to pickup or have their order shipped. Makes our handling of orders easier!

Fungi Akuafo Inc
캐나다
앱 사용 기간 7년 초과
답글 Zapiet개 2024년 12월 8일

Thank you for the great review!

We're so glad our pickup and delivery options are making order handling easier for you. Let us know if you ever need any further assistance!

- Diego

2024년 12월 19일

Betty was very helpful in resolving an issue we encountered due to Online Store 2.0. She acted swiftly and addressed other issues that we didn't even notice. Thank you!

Blake's Wings & Steaks
필리핀
앱 사용 기간 4년 초과
답글 Zapiet개 2024년 12월 24일

Thanks for your review of our app and support! It's great to hear you were pleased with the support you received from Betty.

Best wishes,

Zapiet Team

2025년 1월 10일

As always, a super helpful customer service team - including Manuel and Gab. They always take time to understand my issue, figure out a solution and execute that solution.

Brownstone Botanical
미국
앱 사용 기간 5개월
답글 Zapiet개 2025년 1월 17일

HI Molly,

Thank you SO MUCH for taking the time to leave a review! It was my pleasure to help you. I really appreciate the details you provided, which allowed me to troubleshoot and fix the issue quickly.

It's satisfying to know that we've been able to help you every time you reached us, we will continue working to keep it going.

Have a wonderful day!
Manuel

2025년 1월 21일

Great Support. Problems solved in 10 minutes by your team. Thanks a lot.

Gastaldi
모나코
앱 사용 기간 대략 4년
답글 Zapiet개 2025년 1월 24일

Hi Dominique,

Thanks so much for taking the time to write a review! I'm just happy that we could get all your rates fixed up in 10 minutes. Thanks for providing all the details I needed to help!

Let us know if there's anything else we can help with. Have a great day!
Kristine