Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

리뷰 (1,291)

전체 평점
4.9
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2024년 6월 12일에 편집됨

This is the best app if you're looking for an app with store pickup, delivery, and shipping at the same time. For me, the best part of this app is that I get to choose which date I could block and unblock every store location. i also can add special holiday hours. Also, I could block the specific product to the specific location, delivery date, or shipping date. IT'S THE BEST APP!!!!!! AND, AND, AND I LOOOOVE THEIR CUSTOMER SERVICE! They really help in all your needs I mean ALL!!! Sometimes I needed help that is not even covered on their app but still helping us. This app is worth every penny! Makes your business run easily! Thank you again.

Bakes & Pastes
미국
앱 사용 기간 거의 4년
답글 Zapiet개 2021년 3월 22일

Hi Zarah,

Thank you so much for the wonderful review!

It has been an absolute pleasure setting up the app and configuring your store with you and we are really happy to hear how much you love all the features you are using! Wishing you all the best with the store and we are here as always if you need anything else.

Best wishes, Charlie

2025년 3월 6일에 편집됨

Outstanding support (especially from Jessica!).

We have a fairly unusual setup for our bakery - we only offer pickup in-store and have a lot of complicated rules for which items are available for same-day ordering vs. pre-order, certain time frames required to order, etc.

I appreciate that I can set up these complex rules in Zapiet. Plus, they have a FANTASTIC support team that consistently goes above and beyond to help solve any issues. Support is also typically FAST - any critical issues are resolved within hours if not minutes.

Spilt Milk Pastry
미국
앱 사용 기간 거의 4년
답글 Zapiet개 2021년 4월 22일

Hi Meg,

Thank you so very much for taking the time to leave such a lovely review, it's very much appreciated!

It was a pleasure chatting with you and making sure that you were all up-to-date with your set-up within our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

2024년 5월 21일에 편집됨

We've loved this app since day one! Everyone ive spoken with has been extremely nice and helpful. We had a unique request and they were able to help and create a code for us!! It has helped tremendously!!!

Thank you so much!!! We look forward to growing our business together.

Tokyo Juice
일본
앱 사용 기간 거의 4년
답글 Zapiet개 2023년 4월 17일

Hi there!

Wow! Thank you for your wonderful review of our Zapiet - Pickup + Delivery app! We’re so happy to be part of your journey and even more excited to keep growing together. Here’s to growing together and big things ahead!

Regards
Betty

2025년 2월 26일에 편집됨

la app es intuitiva y con solvencia te da la solución que esperas pero sin duda alguna lo que mejor tiene es su equipo de atención al cliente TODOS sin excepción son amables, y pacientes ante mis dudas y te hacen seguimiento para que todo vaya sobre ruedas.

un 10

La atención de Anggy ha sido ESPECTACULAR¡¡¡ UN 10

Mis Globos
스페인
앱 사용 기간 3년 초과
답글 Zapiet개 2024년 2월 19일

¡Hola!

Muchas gracias por escribir una reseña tan increíble. Sus amables palabras me hicieron muy feliz. Estoy muy contenta de haber sido capaz de ayudar con las notificaciones por email y su horario de entrega/recogida. ¡Siempre estoy aquí para ayudar!

No dude en ponerse en contacto con nosotros. ¡Que tengan un buen día! (:
Anggy

2024년 9월 22일

Anggy provided all the help needed. The app itself is very solid. Happy!

wonder & melon
네덜란드
앱 사용 기간 대략 1시간
답글 Zapiet개 2024년 9월 25일

Hi Margot,

Thank you so very much for your review! It was my pleasure to help set up the rates in your store, and I'm happy to see that my colleagues also helped with the dates! We're always here to help with anything you need, so don't hesitate to shoot us a message anytime.

I hope you have a wonderful day! 🌞
Anggy

2025년 1월 15일

Very helpful and proactive support

Anytime Flowers
오스트레일리아
앱 사용 기간 대략 3시간
답글 Zapiet개 2025년 1월 17일

Hi Lian,

Thank you so much for taking the time to leave us a review! It was my pleasure helping you set up your rates and wording at checkout. Never hesitate to reach out to us if you have any other questions! (:

Always here for you. Take care!
Angelo

2024년 5월 6일에 편집됨

Beautiful addition to any Shopify store. Seamless 3rd party integration - almost looks native to Shopify. More expensive option but the free trial allows you to test the widget prior to charging where you can get a great feel for it. Back-end integration is also decent. Support is good too and easily available most of the time.

Mollies Cupcakes
저지
앱 사용 기간 거의 3년
답글 Zapiet개 2021년 8월 6일

Hi there,

Thank you for your praise, and honest review of the app! You're absolutely right, there's always a way to improve, and this is at the heart of what we do :)

Best wishes,

Bogi

2024년 5월 21일

I never write reviews but for Jessica I will write one with each of my stores because she help me set up both. Jessica is the most thorough and autonomous customer service rep I've met. I had trouble setting up this app (and didn't want to spend too much time on it and didn't want to hire someone) and I reached out and only told Jessica what I envisioned our delivery service set up should be like and Jessica handled everything! All I had to do was give her a little bit of direction and she took everything out of my hands.

I will stay on this app for Jessica and continue to use zapiet for my future stores because of Jessica. Zapiet is a great app to use to coordinate order fulfillment and offer various delivery options for your customers.

Dahing Plants
미국
앱 사용 기간 2년 초과
답글 Zapiet개 2024년 5월 24일

Thank you so very much for your kind words Calvin and for taking the time to share your experience!

I'm thrilled to hear that I was able to assist you in setting up your stores and delivery service as you envisioned. It's our goal here at Zapiet to provide thorough support to our valued customers like you.

I'm delighted that you've found our Zapiet - Pickup + Delivery app to be a great solution for coordinating order fulfillment and offering delivery options.

Looking forward to continuing to support you and your future stores!

All the best,
Jessica

2025년 2월 6일에 편집됨

Support is really good actually. Angelo helped me figure out some configuration issues to only include select products for instore pickup. We sell super heavy items like Pottery Kilns and always ship freight, this helped us remove those from instore pickup.

This app is the best, so much better than the native basic instore pickup feature in Shopify. You have way more control over things and the support from Zapiet was killer. They helped me get it dialed in fast and even fixed a few things to improve the customer experience that they noticed like instead of "shipping" it said "instore pickup" etc. That stuff was broken from another app I installed and they not only noticed it but updated it for us. Good peeps, great app.

sheffield-pottery
미국
앱 사용 기간 거의 2년
답글 Zapiet개 2023년 7월 24일

Hi Tim,

Thank you for your kind words! That is an amazing review, and it made our day! (:

I'm so happy to hear that we could help you get your conditional activation set up for your pickups. . It’s always a pleasure to assist our customers, and we’re glad everything worked out smoothly for you. If you need any further assistance, don’t hesitate to reach out. We’re here to help!

Cheers!
Angelo

2024년 8월 15일

solve my problem successfully

Jim's Malaysia
오스트레일리아
앱 사용 기간 대략 1년
답글 Zapiet개 2024년 8월 22일

We’re so grateful for your kind review! It’s fantastic to know you’re having a great experience with our app .

Please don't hesitate to reach out if you have any questions or require support.

- Herman