Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

리뷰 (1,606)

전체 평점
4.8
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2024년 11월 21일

I love the app. Very convenient. The customer service is prompt and knowledgeable. I use for almost 2 years!

Black Orchid Flowers
미국
2024년 11월 21일

the issue appears to be resolved a the moment - prompt follow up and support is always 5 star

The Cupcake Queens
오스트레일리아
2024년 11월 11일에 편집됨

We have been using the Store Pickup + Delivery app for a few years now. The app works well on desktop and mobile for delivery and pickup orders with multiple store locations. The Zapiet team is always professional, meticulous, and quick to respond. Big thanks to Sam, Jayne Forde, Chloé Beattie, and Krystabel Djajalie!

Update, August, 2024:
Krystabel was impressively diligent and prompt in addressing our inquiry. She guided us through the issue and provided a solution. Thank you, Krystabel!

Update, November, 2024:
Krystabel was responsive, thorough, and genuinely cared about resolving my issue. I felt supported every step of the way, and her commitment to making sure everything worked perfectly was impressive. Highly recommend - thank you, Krystabel, for the excellent assistance!

Cinderella Cakes
미국
앱 사용 기간 9년 초과
답글 Zapiet개 2021년 8월 17일

Hi Pawnie,

We sincerely would like to thank. you for taking the time to update your review. Your feedback means a lot to us, and we are truly grateful for your continued support.

Assisting you with our Zapiet - Pickup + Delivery widget was a genuine pleasure, and we're thrilled to have been able to contribute to your positive experience.

Thank you once again for your kind words.

Regards,

Krystabel

2023년 6월 16일에 편집됨

The app works well and the customer support is great.

Remoov Flea Market
미국
앱 사용 기간 대략 9년
답글 Zapiet개 2023년 6월 17일

Hi Gustavo,

Thank you for your review, it's very much appreciated

It has been my pleasure helping you this week with local delivery, shipping and conditional activation for our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to reach out!

Best regards,
Jessica

2024년 9월 16일에 편집됨

Years ago, Zapiet revolutionized our business. 'Till this day, they are an integral partner to our success. Their team of rockstars never fail to exemplify SUPERIOR customer service. THANK YOU over and over again!

Billy's Bakery
미국
앱 사용 기간 거의 9년
답글 Zapiet개 2024년 5월 27일

Hi there,

Thank you so much for your wonderful review!

It's great to hear that your experience with our team and app have been that good. Your feedback inspires us to keep aiming higher and if you ever have any suggestions or need assistance, don't hesitate to reach out!

-Steph

2015년 6월 1일

Great app. Andrew is very attentive. App is constantly being updated with improvements and new features based on customer feedback.

Paul's Bakery
미국
앱 사용 기간 대략 8년
2024년 7월 1일에 편집됨

Fantastic, all round!

Bluebells Cakery
뉴질랜드
앱 사용 기간 대략 8년
답글 Zapiet개 2021년 6월 23일

Hi there,

Thank you for your lovely recommendation and amazing words about our support team! :)

Best wishes,

Bogi

2018년 6월 20일

I can't say enough good things about both this app and the service and support we have received from Andy and Sam. We've been using the app now for almost 3 years and it's only gotten better over time. They truly understand their customers and their needs.

Zedrics
미국
앱 사용 기간 대략 8년
2020년 4월 1일

We have been using this app since we started our e-commerce site, and it only gets better. The team is amazing to work with and they make sure they can always meet our needs. Love the new functionality that is constantly added, which only helps us help our customers better. And they went above and beyond to help us customize our site even more in these crazy COVID-19 times. Highly highly recommend!!!

Buda Juice
미국
앱 사용 기간 거의 8년
2021년 2월 17일

Zapiet's customer support is GREAT. Some of the best support I've had running e-commerce sites. Not only did they answer my questions, but they also suggested and helped me make improvements that I didn't even realize were problems. I am very pleased with my experience and highly recommend them to the Shopify Community.

Betty Bakery
미국
앱 사용 기간 7년 초과