Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

리뷰 (1,606)

전체 평점
4.8
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2023년 7월 14일

We only use a small subset of the functionality of this app - the ability for customers to select a delivery date for their orders - but it works very well for us. The most important things is the quality of the customer support. Their team (notably Kitty) have gone above and beyond for us multiple times to help with customised solutions to problems specific to our business.

My Supper Hero
영국
앱 사용 기간 거의 2년
답글 Zapiet개 2023년 7월 19일

Hi Guys,

Thank you so much for leaving us a wonderful review! It is great to hear Zapiet- Pickup + Delivery has been able to help your store.

We are always more than happy to help, so you know where we are if you need anything else.

Best wishes,

Kitty

2023년 10월 25일

I have the best support I could ask for to get our pickup and delivery set up. From email support to getting on a call, they have held my hand the whole way. Not only getting us set up but helping us understand it as well. Thank you Zapiet!

Outdoor Rooms by Design
미국
앱 사용 기간 1년 초과
답글 Zapiet개 2023년 10월 30일

Hi Crystal,

Thanks a lot for writing a review

It was a real pleasure helping you with our Zapiet Pickup + Delivery and Zapiet - Rates by Distance apps! And if anything comes up, we'll be happy to continue assisting you, including via screen sharing!

-Steph

2023년 5월 13일

5 out of 5! Shout out to Agent Chloé with giving incredible expertise and customer service! Zapiet customer service is responsive, and have shown to go above and beyond to get a direct solution to the problem. If you're uncertain they're worth a try based on that alone!

Stôk Floral & Design
캐나다
앱 사용 기간 1년 초과
답글 Zapiet개 2023년 5월 17일

Hi Alison,

It was my absolute pleasure assisting you today. I'm really glad our app does everything you need it to do and that you continue to use it.

Thank you for the awesome review and your kind words, I really appreciate it.

I'm here, should you need anything else.

Have a great day,
Chloé

2023년 3월 3일

I want to thank Klaudia for the great support. Our ecommerce store is finally working perfectly. Recommended!

Carbone • Wholesale Floral Distributors
미국
앱 사용 기간 1년 초과
답글 Zapiet개 2023년 3월 6일

Hi there,

Thank you for the 5 star review! I'm glad to hear that your eCommerce store is now working perfectly!

It was great chatting with you as I got to understand more about your store pickup and delivery requirements.

Cheers,
Klaudia

2023년 11월 17일

Amazing customer service. I can't ask for anything better than this

Bathhouse Trading Company
미국
앱 사용 기간 1년 초과
답글 Zapiet개 2023년 11월 20일

Hi Keegan,

Thank you for leaving your view, it's very much appreciated

It was my pleasure helping you to update our Zapiet - Pickup + Delivery and making the checkout simple and easy for your customer's.

If you have any questions or need any further assistance, please do not hesitate to send a message.

Kind regards,
Jessica

2023년 5월 29일에 편집됨

Outstanding technical support I received from Raji. I recently had an issue with my Zapiet account, and Raji was able to quickly and effectively resolve the issue.

Raji was incredibly helpful and knowledgeable. They took the time to understand my issue and then worked with my template specifically to find a solution.

I am so incredibly impressed with the effort level and technical abilities of Raji. They went above and beyond to help me, and I am so grateful for their assistance. As a result of Raji's help, I will be a Zapiet customer and advocate for life. I am confident that I can always count on Zapiet to provide me with the excellent customer service I have come to expect.

Thank you again for Raji's outstanding support. I highly recommend them to anyone who needs help.

1-800-GOFRUIT
미국
앱 사용 기간 1년 초과
답글 Zapiet개 2023년 5월 29일

Hi Nicholas,

Thank you so much for the outstanding review! I greatly appreciate your kind words and am thrilled that you enjoyed the technical support you received regarding Zapiet ‑ Pickup + Delivery.

We are grateful for the opportunity to assist you and thrilled to have you as a valued Zapiet customer.

Should you require assistance with Zapiet apps in the future, please don't hesitate to reach out. We are always here to help!

Warm regards,

Ismail Raji

2024년 1월 25일에 편집됨

Diego was SO HELPFUL! I have not had any issue with having a question answered quickly! So friendly, prompt, and helpful!

Sugar in Bloom Cupcakes
미국
앱 사용 기간 1년 초과
답글 Zapiet개 2023년 8월 9일

Hey Mel,

I'm so happy to have been able to assist you with our Zapiet Pickup + Delivery app! It was my pleasure to help.

If you ever need more help, don't hesitate to reach out to our team.

We're always here for you.

Best wishes!
Diego

2023년 10월 20일

We had a conflict due to custom code interfering with the checkout button. Their support team were able to react very fast and identify the problem.

momotime.ch
스위스
앱 사용 기간 1년 초과
답글 Zapiet개 2023년 10월 23일

Hi Phuntsok!

Thank you for your kind words and your wonderful review. It was a pleasure assisting you in resolving the custom code issue. Our team is here to support you whenever you need assistance with anything related to our Zapiet - Pickup + Delivery app.

-Veno

2023년 2월 23일

Great app to manage local deliveries. I did a feature suggestion and it got implemented within a week. Awesome service.

Mublio
네덜란드
앱 사용 기간 1년 초과
답글 Zapiet개 2023년 3월 6일

On behalf of our Zapiet team, thanks for leaving such an amazing review!
We are always on the lookout for new features for our Zapiet - Pickup + Delivery app and we're happy that we could implement them for you!

Please reach out to us if you need anything else!

Cheers,

Krystabel

2023년 3월 22일

Great support! Helped me with my issue quickly and in a professional way. Recommended over other options.

Farm.One
미국
앱 사용 기간 1년 초과
답글 Zapiet개 2023년 3월 22일

Hello Robert,

Thank you for taking the time to leave us this lovely review ! Don't hesitate to contact us again if you have any more questions about our Zapiet - Pickup + Delivery app and we'll be happy to assist you :)

All the best,

Sandy