Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

리뷰 (1,694)

전체 평점
4.8
평점 수준당 개수
  • 평점의 90%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2025년 2월 4일

jeanette was quick and great to deal with. thank you!!!

The Enchanted Florist DFW
미국
앱 사용 기간 거의 5년
답글 Zapiet개 2025년 2월 7일

Thank you, Terri!

I truly appreciate your kind words. It was a pleasure assisting you, please let us know if there's anything else we can do for you. It is always our pleasure to help!

2024년 11월 22일

Great customer support. I'm able to get my problems solved within a short period of time, and it's always been resolved. Highly recommend!

Voyageurs Sourdough
미국
앱 사용 기간 4년 초과
답글 Zapiet개 2024년 11월 26일

Hi!

Thank you so much for your review!!

We do our best to provide the best experience to every one of our merchants, and it was my pleasure to help you one more time.

Happy Holidays!

Manuel 🙂

2024년 11월 27일

Klaudia was awesome. Fixed my issue in super fast time and gave me a rundown of what she did to fix it.

Goodies Jamaican Patties
오스트레일리아
앱 사용 기간 대략 3년
답글 Zapiet개 2024년 11월 29일

Hi Sandra, thank you for the kind words! 😊

I’m thrilled we could quickly resolve your issue and get your local delivery rates up and running.

We're always here to support you with anything you need!

Cheers,
Klaudia

2025년 1월 14일에 편집됨

Above and beyond customer service and support from the team, especially Clemency who solved an issue for me by investigating with exceptional attention to detail, ensuring that all bases were covered and doing everything that she could to provide the most complete solution possible.

The team continuously and thoroughly work at solving issues for us which has been a great help!

The Calzone Kitchen
영국
앱 사용 기간 10개월
답글 Zapiet개 2024년 11월 20일

17 Jan 2025:

Hi Graeme,

Thank you so much for your kind words! It was a pleasure helping you with your cart page, I'm glad we were able to resolve all issues :)
If you ever need any further assistance, don’t hesitate to reach out — we’re here to help, every day of the week!

Have a lovely day,
Clemency

2024년 12월 30일

Thanks for the great customer service today! Appreciate it!

Barking Dog Bakery & Feed
미국
앱 사용 기간 거의 5년
답글 Zapiet개 2025년 1월 7일

Hi there,

Thank you for taking the time to leave such a fantastic review! I am delighted that I could help you and make your support experience a positive one.

Please feel free to contact us anytime if you need any further assistance.

Best wishes,
Diego

2024년 11월 7일

Sandy was quick to resolve my issues so I was able to continue on with receiving orders. This is my stores most important app to function and the staff is always very helpful to address any problems that may occur

Boujie Vegan® Bakery
미국
앱 사용 기간 대략 3년
답글 Zapiet개 2024년 11월 11일

Hello Hannah,

Your kind words about our service and app mean the world to us. Please know that we are always here for you if you ever require any further assistance.

All the best,

Sandy

2024년 12월 16일에 편집됨

very helpful, solved my problem! happy day! thank you so much and Merry Christmas

SeaSweet Patisserie
오스트레일리아
앱 사용 기간 4년 초과
답글 Zapiet개 2024년 12월 8일

Reply updated 18 Dec 2024:

Hi Elias,

Thank you so much for taking the time to write such a wonderful review

It's always great to hear such positive feedback from our merchants, it encourages us to continue and strive even higher!

Wishing you a lovely holiday season,

-Steph

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Thank you for the 5 stars! We're thrilled you're enjoying our Pickup + Delivery app. Let us know if there's anything else we can do for you!

-Anggy

2025년 1월 9일

Kristine is a legend! They are so helpful when it comes to their customer service, help me figure out a very complex situation that I had no idea how to navigate. Couldn't recommend them more. If you need pick up and delivery, forget everyone else.

Être Patisserie
말레이시아
앱 사용 기간 12일
답글 Zapiet개 2025년 1월 15일

Hey there,

Thank you so much for your kind words - you've made my day!! You're the real rockstar, and I'm glad we could get your address pre-population and conditional activation set up together.

If you need anything else in the future, don’t hesitate to reach out – we’re always here for you!

Cheers,
Kristine

2024년 11월 1일

Even though my issue turned out to be a problem with Shopify, Manuel walked me through the issue, how to fix it in the future, and fixed it himself. And we were able to get the problem fixed within an hour of first reaching out.

Vikings and Goddesses Pie Company
미국
앱 사용 기간 거의 4년
답글 Zapiet개 2024년 11월 6일

Hey Rachel!
Thank you so much for taking the time to leave this review!! I believe what made it easier to assist you was that you explained the issue and provided us with so many details 🙂 It was a pleasure for me to help, so your customers can keep enjoying your delicious pies ❤️
Remember, we're always here to help!!
Cheers,
Manuel.

2025년 2월 3일

Jessica was very helpful in resolving my concerns as it relates to my theme and updates.

RawthenticPlus
미국
앱 사용 기간 대략 2년
답글 Zapiet개 2025년 2월 5일

Hi Ashley,

Thank you very much for taking the time to leave a review!

It was my pleasure helping you with your theme/updates and getting some wording changed on our Zapiet - Pickup + Delivery widget.

Please do not hesitate to reach back out if you have any questions or need any further assistance.

Warm regards,

Jessica