전체 평점
4.8
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
2024년 1월 25일

Amazing customer service!

thecolorhouse
미국
앱 사용 기간 거의 6년
답글 Zapiet개 2024년 1월 29일

Hey Jean,

It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out.

Please don't hesitate to reach out to our team if you ever need further assistance.

Best wishes,

Diego

2024년 4월 9일

Jessica was amazing, super patient and friendly but also professional. Loved working with her and will definitely do it again. She resolved our issue so quickly and was able to tell us exactly what was causing it! Thanks again Jessica!

Odd Muse
영국
앱 사용 기간 5개월
답글 Zapiet개 2024년 4월 12일

Thank you very much Aimee for your kind words and lovely review!

It was my pleasure helping you to get our Zapiet - Pickup + Delivery widget onto your cart page and making sure that everything is up-to-date and working as expected.

If you have any questions or need any further assistance, please do not hesitate to send a message.

All the best,
Jessica

2024년 4월 3일

We LOVE the app! We use both the pickup + delivery app and the postal code app. We have been operating for 5 years without the ability to still have in store pickup orders when we turn off deliveries. But now we can! It has been a game changer for our business. Plus their customer service is EXCEPTIONAL! And I do not say that lightly. Their team has been next level helpful getting our apps up and running and answering any questions we have. Highly recommend these apps.

Squish Juicery
캐나다
앱 사용 기간 4개월
답글 Zapiet개 2024년 4월 5일

Hi Jessica!

Thank you so much for your wonderful review!! We're thrilled to hear that our apps have been a game changer for your business. We appreciate your kind words and look forward to continuing to support your needs. Cheers to many more successful years ahead! 🎉

Warm regards,
Betty

2024년 3월 6일

unexceptional my friend María!

The Golden Pavlova
미국
앱 사용 기간 6개월
답글 Zapiet개 2024년 3월 8일

Thanks a bunch for your review!

I had a blast helping you with your store.

If you ever need anything down the road, don't hesitate to drop us a line here – we're always happy assist you 🌟🌟🌟🌟🌟

María

2024년 4월 2일

great one-to-one support with stephane, helped us a ton to solve our plugin setting issues and was kindly enough to go an extra mile to decorate the button colors for us. thank you and appreciate the work you all put in for us.

Cuppacakes.com.sg Singapore
싱가포르
앱 사용 기간 3개월
답글 Zapiet개 2024년 4월 5일

My Jee Huey Lim,

Thank you for taking the time to write such a lovely review

I'm truly happy to hear that your experience was good and that I was able to help and answer your questions.

And of course, the extra styling for our widget was my pleasure!

-Steph

2024년 3월 1일

quick and clear

Westmount Florist
캐나다
앱 사용 기간 6개월
답글 Zapiet개 2024년 3월 6일

Hello Brent,

Thank you so much for taking the time to write this review for our app, Zapiet - Pickup + Delivery! It is always our pleasure to help you!! ✨❤️

Have a nice day,
J Barjum

2024년 2월 19일

I liked that the rep has access to my store and can show me exactly where I went wrong. The screenshots are helpful.

DA BOX Community Supported Agriculture - A Program of The Food Basket
미국
앱 사용 기간 8개월
답글 Zapiet개 2024년 2월 22일

Hi there!

It was an absolute pleasure chatting with you and lending a hand with the resolving the issue with Zapiet - Pickup + Delivery app for your store.

If there's anything else you need help with or have any other questions, please don't hesitate to reach out.

We're always happy to assist in any way we can!

Warm regards

Betty

2024년 1월 25일

Jayne was very helpful and showed me how to fix a problem, great support!

KIPFERL
영국
앱 사용 기간 거의 3년
답글 Zapiet개 2024년 1월 31일

Hi Hubert,

Thank you for your kind review for Zapiet Pickup + Delivery.

So glad we could fix your issue quickly. You know where we are if you need us in the future!

Jayne

2024년 1월 23일

Jessica just helped me solve a problem that was stressing me out like crazy. She was BEYOND PERFECTLY HELPFUL!!!!!! Working with her was seriously the best customer service / tech support i've EVER had. Including Apple. Seriously, perfect!!!! She deserves a raise immediately.

Thank for having such a great team and (I assume) culture.

LAYER
미국
앱 사용 기간 거의 3년
답글 Zapiet개 2024년 1월 25일

Hi Anthony,

Thank you so much for your incredibly kind words

It was a pleasure chatting with you and helping you with different aspects of our Zapiet - Pickup + Delivery app, especially with products and rates.

If there's anything else you need or if you have further questions in the future, please don't hesitate to reach out.
Thank you again for your wonderful feedback.
Best regards,
Jessica

2024년 3월 19일

Very customizable app and support is top notch. Thank you!

URGE Juice and Kitchen
미국
앱 사용 기간 2개월
답글 Zapiet개 2024년 3월 21일

Hi there,

It was a true pleasure helping you setup the rates for our Zapiet - Pickup + Delivery app!

If anything else ever comes up, don't hesitate to reach out, our team is always happy to help

-Steph