Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

리뷰 (1,609)

전체 평점
4.8
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2023년 4월 3일

Jessica is a true magician. There was a technical difficulty that I had been struggeling with for months and she fixed it within a hour or so. The only downside is that I feel stupid now because I could have reached out to the Zapiet customer support sooner.

They are really one of biggest the reasons why this app is better the all the rest !

Thx again Jessica !

De Kaasconnaisseur
벨기에
앱 사용 기간 3년 초과
답글 Zapiet개 2023년 4월 3일

Hi Nick,

Thank you so much for your wonderful review and kind words

It was an absolute pleasure helping you this evening with our Zapiet - Pickup + Delivery app and setting up your different rates and postal code zones.

If you have any other questions or need any further assistance, please reach out!

Thanks again,
Jessica

2022년 4월 7일

Fantastic app functionality. We love using Store Pickup + Delivery as we have full control over the pickup experience for our customers. Also, the support is amazing!

Ramp Champ
오스트레일리아
앱 사용 기간 3년 초과
답글 Zapiet개 2022년 4월 8일

Hi there,

We appreciate your kind words and input. 🌟

Please reach out to us at anytime if you need anything.

All my best to you,

Herman

2022년 7월 5일

I WOULD GIVE 1000 STARS, THE HELP WAS ABOVE AND BEYOND. REALLY WENT THE EXTRA MILE TO HELP ME. SO IMPRESSED WITH SERVICE.

Balloon Place
캐나다
앱 사용 기간 3년 초과
답글 Zapiet개 2022년 7월 5일

Hi Tammy,

Thank you so much for your amazing words and review.

It was such a pleasure helping you today with our Store Pickup + Delivery & Delivery Rates by Zip Code apps.

Please do let us know if you have any other questions or need any further assistance.

Best wishes,
Jessica

2021년 1월 9일

Zapiet performs all of the pickup & delivery tasks that i need in my store. I thought they were so complex and setup would be a nightmare but the very best thing about this app is its customer service. I definitely recommend doing the initial setup appointment, because it really helps with the learning curve. My "merchant success specialist" Charlie was amazing and not only did we have a nice time on the phone but she walked me through setting up every aspect of my app that i needed done, which not only was super helpful, to see her do it, but it also left me totally capable of now working the app on my own.

Little River Cooperative
미국
앱 사용 기간 3년 초과
답글 Zapiet개 2021년 1월 11일

Thank you so much for your lovely review!

It was a pleasure to meet you and setup your store with you - I'm so glad you have the confidence to run it yourself now.

Wishing you all the best with the business and we are always here should you need anything else.

Charlie

2023년 10월 16일

I'm a firm believer that what makes or breaks an app, is their support. Zapiet should get 10 stars for all the times they've made tweaks, answered questions and simply went above and beyond the scope of their app for me. Their turn around time is amazing and they know their stuff. Worth every penny!

Wet Nose
미국
앱 사용 기간 3년 초과
답글 Zapiet개 2023년 10월 23일

Hi Sheila,

Your review has brought me joy, I appreciate your warm words! It is wonderful to hear that we have managed to offer you the product and support you expect.

You are welcome to reach us for any assistance you might need!

Warm regards,
Pavlo

2023년 8월 7일에 편집됨

Support is super quick and really helpful. Had an emergency with my checkout and Zapiet support sorted me out within 5hrs. Woohoo!

Cuppin's
스위스
앱 사용 기간 3년 초과
답글 Zapiet개 2020년 4월 28일

Hey Cuppin's,

Thanks so much for your feedback. I really appreciate your honesty.

We did in fact stop our installs for almost two weeks and it actually dramatically increased our support requests. Aside from that we also have many merchants who install the app without requiring any support. It would be unfair on them to hold back their businesses.

I will reply personally to your support tickets within the next couple for minutes and we can get your issues resolved together :)

Kindest regards,

Andy Cargill
Founder of Zapiet

2023년 9월 30일

María Fernanda Banegas fixed my problem with one communication!! I so appreciate her ability to understand my problem and take action without a 4 day lag.

Very helpful.

Windowsill Pies
미국
앱 사용 기간 3년 초과
답글 Zapiet개 2023년 10월 4일

Thank you so much for your kind words it was a pleasure assisting you!
Should you need anything else down the road do not hesitate in reaching back here. We are always happy to help 💚

María

2023년 11월 9일

Not so much to say about this APP! It is amazing what you can do with that, and the value you get for the price you pay it's absolutely correct. Customer service it's very helpful.

Mangiobevo
스위스
앱 사용 기간 3년 초과
답글 Zapiet개 2023년 11월 12일

Hi Alessio,

Thank you for taking the time to leave a review, it is very much appreciated

It was my pleasure to help you set up all your rates within our Zapiet - Pickup + Delivery app so that they all generate correctly to checkout (depending on the method your customer chooses on your cart page).

If you have any other questions, please do not hesitate to reach out.

Kind regards,
Jessica

2021년 4월 25일

This app allowed us to get curbside and delivery up and running in days! It has all the options we needed.

Lumetta Fresh Market
미국
앱 사용 기간 3년 초과
답글 Zapiet개 2021년 4월 27일

Hi Steve,

We're happy to hear our app has been a great fit for you!

Our support team is always here to help should you need anything.

Have a great day!

Flora

2024년 11월 15일에 편집됨

Special thanks to Jeanette for her assistance with my issue. She helped me resolved my issue in a very timely manner.

Sammy Cheezecake
미국
앱 사용 기간 3년 초과
답글 Zapiet개 2021년 7월 6일

Thank you so much for your kind words! It was my pleasure to assist you and ensure your issue was resolved quickly. Please don’t hesitate to reach out if you ever need help again—I’m always happy to assist!

-Jeanette