Zapiet ‑ Pickup + Delivery
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Laura was fantastic - Had pulled an all nighter and was at the end of a very long day while I was talking to Laura and she found a solution for me as I nodded off.
Hi William,
Thank you for such an awesome review! You can always rest easy knowing we're here to help with everything you need. Glad I was able to assist with your store - and that you were able to catch some sleep! Everyting's running smoothly now!
Always here if you need anything. Cheers!
Laura
Sebastian & Angelo, are always going above and beyond to help me solve any issues I face, thank you so much for everything!
Hi Sophia,
I'm so grateful for your review - thank you for taking the time to write in your feedback! Sebastian and I were happy to help you sort our your rates and help with your orders. It was great talking to you!
If there's anything else you need, don't hesitate to reach out. We're always here for you! (:
Have a wonderful day!
Angelo
Krystabel helped me a lot today and updated many settings for meee
Love her work
Thanksssssssss ":)
Hi Sarya,
Thank you for your wonderful review! I truly appreciate you taking the time to share your experience.
It was a pleasure helping you with our Zapiet - Pickup + Delivery app settings and finding the best solution for your store and customers.
If you ever need assistance, don’t hesitate to reach out—we’re always here to help!
Warmest regards,
Krystabel
Quick and easy resolution to our issue! Very helpful and responsive!
Thank you Denielle for taking the time to leave such a nice review!
I was happy to help and make sure that our Zapiet - Pickup + Delivery widget was embedded on your theme and present on your cart page, along with a few other tweaks.
If you have any questions or need any further assistance, please do not hesitate to reach out.
Warm regards,
Jessica
Gabriel and Klaudia have been very helpful and very fast to respond with helping resolve my issues. The support team for this App is exceptional, they can definitely make your business run more smoothly and efficiently. If you in the business of offering local deliveries or local shipping locally this is the app for you.
Thank you for your wonderful review! 😊
Gabriel and I are happy we could assist you quickly. We're glad to hear that our support team and the app are helping your business run smoothly. If you ever need help with pickup, local delivery, or shipping, we're always here for you! 🚀✨
- Klaudia
Even though my issue turned out to be a problem with Shopify, Manuel walked me through the issue, how to fix it in the future, and fixed it himself. And we were able to get the problem fixed within an hour of first reaching out.
Hey Rachel!
Thank you so much for taking the time to leave this review!! I believe what made it easier to assist you was that you explained the issue and provided us with so many details 🙂 It was a pleasure for me to help, so your customers can keep enjoying your delicious pies ❤️
Remember, we're always here to help!!
Cheers,
Manuel.
Super helpful! Wouldn't be able to have my site working properly without their help!
Thank you very much for taking the time to leave a review, it's very much appreciated!
I'm happy to have been able to help you get our Zapiet - Pickup + Delivery up-to-date so that you can use the local delivery note on your cart page and also changing a bit of the wording.
If you have any other questions down the road, please do not hesitate to send us a message.
Warm regards,
Jessica
Competent, helpful and went way above and beyond! He also understood that I had to be in and out of the conversation for various reasons.
Incredible customer service
Hi Kim!
I'm happy we were able to get your rates sorted on your store! I really appreciate your kind review. It was a pleasure to help, and short of babysitting, I'm always here to assist with anything else you might need! (:
Have a great day!
Angelo
We were very happy with the installation of Zapiet within our store. It helped us establish a new pickup option. However, an issue arose stemming from the app that harmed the checkout experience. Their support team kicked in, and Sandy did an excellent job not only mending the situation, but enhancing the checkout experience along the way. I would recommend this app for those looking to instal a new pickup + delivery solution that has very streamlined support.
Hello Angelica,
Thank you so much for your kind words! It was truly a joy to work on your store and ensure that it provided the best possible checkout experience for your customers.
All the best,
Sandy
She was very helpful. The Doordash Integration however is frustrating. Doordash has no record of my account, so our orders aren't showing up for them. But the actual Zapiet support has been helpful
Thank you so much for your kind words, Josh! I'm glad I could assist you. I understand how frustrating integration issues can be, and I truly appreciate your patience. If there's anything else I can do to help, please don't hesitate to reach out. We're always here to support you!