Zapiet ‑ Pickup + Delivery
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리뷰 (1,292)
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평점별
Customer service is fantastic! Very helpful, fast and get results very quickly. Always happy to do the work for me when I don't understand.
Hi there,
Thank you for the amazing review! We're always happy to have things work out for our merchants.
Should you need anything else, please feel free to jump back on chat.
Cheers,
Klaudia
Great Customer Service!!!
Kitty and Jeanette have been instrumental in helping me 1st improve Zapiet set-up and 2nd fix a situation where I messed-up my shipping settings.
They really went the extra mile to find a solution to my challenge.
Reply updated 10 Sep 2024:
Hi,
Thank you so much for your wonderful review! Going the extra mile for our customers is what we strive for, and we’re glad to hear it made a difference for you. If you need any further assistance, please don’t hesitate to reach out!
-Kitty and Jeanette
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Thank you very much for your kind words and awesome review! It was a true pleasure working with you to setup up our pickup and local delivery app.
If you have any other questions, please don't hesitate to reach out!
All the best,
Steph
María at support was the best! Super helpful, friendly and quick responses. Glad to know any issues we have in the future will be resolved fast.
Hi Holly,
Thank you for your kind review.
Please know we are always happy to help in any way we can, should you need any assistance down the road do not hesitate in reaching back!
Best,
Maria
Diego was SO HELPFUL! I have not had any issue with having a question answered quickly! So friendly, prompt, and helpful!
Hey Mel,
I'm so happy to have been able to assist you with our Zapiet Pickup + Delivery app! It was my pleasure to help.
If you ever need more help, don't hesitate to reach out to our team.
We're always here for you.
Best wishes!
Diego
Great app and awesome support when we need it. Thank you! Ran into a couple of issues but support was able to fix it quickly.
My questions were answered and I left with the info I needed. Thank you for your support in this matter.
Hi Jessica,
Thank you so much for your amazing review! It made my day! It was awesome speaking with you - I was happy to help get your local delivery rates set up in your store. Your baked goods look delicious!
We're always here to help, so reach out anytime. Have a great day! (:
Anggy
One of the most useful and amazing app out there! It's enabling our small business to have all the different ways of selling (via shipping, delivery and pickup), without any of the traditional headaches :) And I would like to applause their Support! top notch! always to efficient, nice and empathetic. I highly recommend Zapiet!
Hi Ingrid,
Our team is so happy to hear about the impact that our app has had on your business.
We are always happy to help. If you need anything, please do not hesitate to reach out!
Thank you for the amazing review,
Klaudia
We had a conflict due to custom code interfering with the checkout button. Their support team were able to react very fast and identify the problem.
Hi Phuntsok!
Thank you for your kind words and your wonderful review. It was a pleasure assisting you in resolving the custom code issue. Our team is here to support you whenever you need assistance with anything related to our Zapiet - Pickup + Delivery app.
-Veno
Brilliant support! My problem was solved in matter of minutes by real person. Thanks to Jelizaveta for her awesome help.
Hi there,
Thanks for your review! It was a pleasure to work with you, and glad you're enjoying our app!
Best wishes,
Robert
Super helpful customer service! I was having an issue connecting FedEx to my account and they helped through every step to get this resolved!!
Hi there!
It was a pleasure assisting you with your FedEx rates 💚 we are always happy to assist so do not hesitate in reaching back here should you need anything else!
Wishing you a nice day,
María